I've had several items "processing" since May 6th, it's June 24th! I deleted my account and said my goodbyes, friends and family hyped it up so much, but over a month for a free sample is horrible.... See more
Company replied
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See what reviewers are saying
I love getting the boxes of samples. As a single mother I don't often buy myself anything. With Sampler, it's like getting little gifts each time a box arrives! It allows me to trial items I normally... See more
Sampler offers a wide variety of new product samples & qualifying for samples occurs more often than other sampling sites. It's nice to actually be offered samples to try at home & review now. Very h... See more
So it did take like months and months AND months lol for me to receive my samples but when I finally did get them I received 3 small items like just enough to test for about a week each and 2 out of t... See more
Company replied
Company details
Written by the company
Sampler helps you discover new products so you can try before you buy! Our platform matches you with product samples based on your interests and sends them direct to your home, all for free. No credit card, no commitment, no fees, no spam.
Contact info
216-250 University Avenue, M5H 3E5, Toronto, Canada
- sampler.io
3.8
Great
374 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I haven’t received any samples to try.
July 30, 2023
Unprompted review
Reply from Sampler
Hi Fifi,
We're so sorry to hear you haven't matched with any samples yet, we know how disappointing that can be! Matches happen based on your questionnaire responses and samples often go very quick. If you're not already, you can subscribe to Sampler updates under the "subscriptions" tab of your profile for access to even more sampling programs. We hope you match soon!
I absolutely love Sampler.Com and I…
I absolutely love Sampler.Com and I absolutely believe that they deserve a 10 Star Review
July 19, 2023
Unprompted review
Reply from Sampler
Hi Jennifer,
Thank you for leaving us a glowing review! We're so happy to hear that you've had such a wonderful experience with Sampler - stay tuned for many more exciting samples to come and thanks for being part of our community!
It's the best thing ever and all…
It's the best thing ever and all prayers are answered very blessed as well have a good day love always Brittneydanielelively
July 22, 2023
Unprompted review
Reply from Sampler
Hi Brittney,
Thanks for leaving us a review, we're so glad that you've really enjoyed using Sampler! Stay tuned for many more exciting samples to come!
I have really enjoyed getting my…
I have really enjoyed getting my sampler box's on top of that it's a one stop shop for a bunch of samples
July 20, 2023
Unprompted review
Reply from Sampler
Hi Amanda,
Thank you for leaving us a glowing review! We're so happy to hear you love getting your Sampler box and all the goodies inside! Thanks for being part of our sampling community :)
This not okay for today I saw a…
This not okay for today I saw a tampered sampler box one coffee pod and NATIVA SPA BODY LOTION
Indulge in our Brazilian body lotions powered by pure Quinoa Oil, 30x more nutritious than coconut oil. All deliciously scented.
Option: GINSEN & CAFFEINE
BIC® Soleil Escape™ 5-Blade Disposable Razor
BIC® Soleil Escape™ 5-Blade Disposable Razor
Tickle your senses with the BIC® Soleil Escape™ Jasmine & Eucalyptus scented handle razor
TIM HORTONS® Dark Blend Coffee K-cup pods
TIM HORTONS® Dark Blend Coffee K-cup pods
With Single Serve 100% Arabica K-Cups, you can enjoy the Tim Hortons flavor one delicious cup at a time!
Wild Planet Albacore Wild Tuna now at Publix
Wild Planet Albacore Wild Tuna now at Publix
This isn't your parents tuna. Introducing 100% pole & line caught Wild Albacore Tuna. Taste the delicious difference in one bite.
Is still not on my box sampler box needs a replacement of new box of samples I
ordered!
The missing samples are totally unacceptable and tampered boxes are not a joke!
July 14, 2023
Unprompted review
Reply from Sampler
Hi Nastaria,
We're sorry to hear your box did not arrive as expected! Please reach out to support@sampler.io and our team can look into your order. Thank you!
I love all of my samples I received
I love all of my samples I received. A scented razor, a can of great smelling are deodorant spray and some different sizes of maxi pads. All things I use/want/need. And free to my door.
I just wish they would have e came a little faster
July 13, 2023
Unprompted review
Reply from Sampler
Hi Elizabeth,
We love to hear that your personalized samples are all products you want or need - that's what we strive for at Sampler :) Thanks for taking the time to leave us a review!
love this website
I just love this website I love getting samples from you guys
July 1, 2023
Unprompted review
Reply from Sampler
Hi Desiree,
Thanks for leaving us a glowing review :) It makes us so happy to hear that you love our platform and all the samples you receive! We love connecting our community with new products! Happy sampling!
I barely received any samples.
July 11, 2023
Unprompted review
Reply from Sampler
Hi Jenifer,
We're so sorry to hear that you haven't had a chance to match in a bit! We know how disappointing that can be. Our team is working hard around the clock to secure new samples so there's enough for everyone to claim. If you're not already, be sure to opt-in to Sampler's marketing emails on your profile to get access to exclusive programs and samples. We hope this helps and that you match soon!
The website is very user friendly
The website is very user friendly. Super easy to navigate it almost feels like an app. The samples are very catered towards the reviewers tastes so its nice.
July 10, 2023
Unprompted review
Reply from Sampler
Hi Pearl,
We're thrilled to hear that you find our site user-friendly and that you receive samples personalized to your interests - this is our goal at Sampler :) Thanks for taking the time to share your feedback!
Was a wonderfull product I like to much…
Was a wonderfull product I like to much and try again.
June 28, 2023
Unprompted review
Reply from Sampler
Hi Laura,
We're so glad to hear that you've loved all the products you've received from Sampler! We love connecting our community with new brands and products. Thanks for leaving us a review!
I really like the concept but confusing
I really like the concept but very confused how to find programs to add and overall how to manage the samples picked… I also have a box on the way that is supposed to be here by is not yet.
July 9, 2023
Unprompted review
Reply from Sampler
Hi Chelsea,
Thanks for sharing your feedback! Our team works to get your samples to you as quick as possible, but it does take a few weeks for delivery :) Please reach out to support@sampler.io and we can take a look into your order for you and can assist with how to find programs to join! Happy sampling!
Sampler is amazing for trying new things
July 6, 2023
Unprompted review
Reply from Sampler
Hi Pamela,
Thank you for leaving us a glowing review, we are so happy to hear you've been able to discover many new products with Sampler!
Easy to apply for samples
It has been easy to apply for samples. Sometimes the site doesn't work well but it seems it is likely due to heavy traffic when samples are released.
June 21, 2023
Unprompted review
Reply from Sampler
Hi Nate,
Thanks for taking the time to leave us a review, we are pleased to hear that you've been able to claim samples quick and easily :) Thank you for your feedback on our site! We are always looking to make improvements, if you have other feedback to share, please reach out to us at support@sampler.io (we'd love to chat!).
This company is horrible
This company is horrible. They are very much like other so called free sample sites like pinch me. This one promises to match you to your perfect sample, yet the only peopke who get the decent samples are 25 year olds who are perfect. You are lucky to get some crummy digital coupons and a packet of disgusting tuna. Also they force you to choose what they offer and then strong arm u into giving only good reviews or you will get nothing. It's a waste of time. Don't bother people.
June 28, 2023
Unprompted review
Reply from Sampler
Hi there,
Thank you for sharing your feedback, we know how disappointing it can be when you don't match! Our team is working hard around the clock to secure new samples so there's enough for everyone to claim. If you're not already, opt-in to Sampler's marketing emails on your profile to get access to exclusive programs.
ease of the website is amazing
June 13, 2023
Unprompted review
Reply from Sampler
Hi Debbie!
We're always looking for feedback on out platform and are so happy to hear that you find Sampler easy to navigate! We know how busy our Sampler community is so we strive to make it as easy to use as possible :) Thanks for taking the time to share your feedback!
Some of the "free" samples are NOT free…
Some of the "free" samples are NOT free but all in all its a decent and easy way to find and receive free samples.
June 16, 2023
Unprompted review
Reply from Sampler
Hi Lisa,
Digital offers are just another way to discover new products. Sometimes, our brand partners can’t offer free samples, so, to give you as many exciting offers as possible, we now offer digital coupons as an extra perk! :)
I have only been matched to one thing
I have only been matched to one thing, and I hate the online subscriptions.
May 1, 2023
Unprompted review
Reply from Sampler
Hi Sam,
We’re so sorry to hear that you were not able to claim more samples, we know how frustrating this can be! Unfortunately, we had a limited amount of guaranteed samples and they were claimed very quickly. We will have more guaranteed samples in the future and will email you when they are available. We thank you for your patience and understanding!
Best,
Sampler Support
Great samples
I recently received my first sampler package. Good samples to choose from. Frequent emails keeping you up to date.
June 21, 2023
Unprompted review
Reply from Sampler
Thanks so much for taking the time to leave a review :) We're glad you've been able to try before you buy! We are working hard to bring you many more samples this year, stay tuned❤️
Took along time to receive I forgot about it
Took along time to receive the product. The shipping box was damaged and open.
June 20, 2023
Unprompted review
Reply from Sampler
Hi Jacqueline,
We’re sorry to hear that your box arrived damaged and apologize for any inconvenience this may have caused, once samples leave our warehouse, we rely on our delivery partners to get them to your home to enjoy.
We understand that this is disappointing but hope that you will continue sampling with us in the future!
Got a variety of stuff.
May 19, 2023
Unprompted review
Reply from Sampler
Hi Lasni!
We're so glad you liked your samples! Thanks for taking the time to share your feedback and leaving us a 5-star review!
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