I've had several items "processing" since May 6th, it's June 24th! I deleted my account and said my goodbyes, friends and family hyped it up so much, but over a month for a free sample is horrible.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I've had several items "processing" since May 6th, it's June 24th! I deleted my account and said my goodbyes, friends and family hyped it up so much, but over a month for a free sample is horrible.... See more
Company replied
I love getting the boxes of samples. As a single mother I don't often buy myself anything. With Sampler, it's like getting little gifts each time a box arrives! It allows me to trial items I normally... See more
Sampler offers a wide variety of new product samples & qualifying for samples occurs more often than other sampling sites. It's nice to actually be offered samples to try at home & review now. Very h... See more
So it did take like months and months AND months lol for me to receive my samples but when I finally did get them I received 3 small items like just enough to test for about a week each and 2 out of t... See more
Company replied
Sampler helps you discover new products so you can try before you buy! Our platform matches you with product samples based on your interests and sends them direct to your home, all for free. No credit card, no commitment, no fees, no spam.
216-250 University Avenue, M5H 3E5, Toronto, Canada
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love sampler. It always gives me options to try new things without paying full price. They are so great. And always match me to things I like.
It said I was to receive a sampler box and that it shipped but I never got it.

Reply from Sampler
Who doesn't like free products. All you have to do is try them and give them reviews. It's amazing!
I love Sampler! The opportunities to try new products for free and provide feedback are like Christmas for adults!
I am very glad to have the opportunity to sample items that I might not have been aware of their existence. The process is easy and simple. I enjoy sharing my opinion on various items
I enjoy getting samples of items before I purchase them. I really like trying new items but hate to spend money on an item I don't like.
only 1 of the 3 samples received could be used by me. I am not a guy, so I don't use AXE, and I do not use antiperspirants.

Reply from Sampler
I enjoy choosing free samples and the prompt shipping. The emailed survey requests make it easy to leave feedback. Only negative? I hate logging in every time & trying to remember yet another password. Use fingerprint or facial recognition, most mobile devices have the capability.
I love getting the boxes of samples. As a single mother I don't often buy myself anything. With Sampler, it's like getting little gifts each time a box arrives! It allows me to trial items I normally wouldn't which helps me decide if it's worth purchasing.
I enjoy receiving the samples because more often than not i buy the full size because i love the product!
I love how diverse the products are. The company also tries to curate products that I would like as well.
Great place to find and try products that really fit my household.
I love the variety of samples but really need to work on your packaging. I have received two boxes severely damaged.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.