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2.8
3 reviews
No history of asking for reviews
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They board you get is different from what you see in the advertisement. In the add there is samuria logo but when you receive it doesn’t have any samurai logo. And they ship product from china. I checked shipping details. Cutting board is all scratched and not good anymore.
They are scammers. Do not buy. I don’t want to give them even a 1 star. They don’t deserve.
Product gets shipped from China and there is NO customer service whatsoever. I've sent 3 emails and not one response.
am very disappointed with both the product and the service. The cutting board I received was smaller than the size listed on the website. I ordered the medium (14 x 10), but what arrived was only 13 x 9. On top of that, the board was already damaged — scratched and peeling — which is unacceptable for a product marketed as premium and “built to last a lifetime.”
The delivery itself took over a month, and during that time, I tried multiple times to reach the company through their website chat and email but never received a response. After finally receiving the item, I followed the instructions on the website to request a refund. It has now been over 5 days with no acknowledgment or reply.
Adding to the concern, the website claims the company has a 4.5 rating on Trustpilot, but when I checked, it turns out they are not even rated there. This feels misleading at best — and possibly a scam.
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