Sanderson Drake Limited Reviews 

769
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I want to give a special shout out to Jamie and Laura for their consistent hard work in our irresponsible lending case. The communication was second to none, Jamie in particular was proactive and work... See more

Rated 5 out of 5 stars

Sanderson Drake are excellent at getting money back from banks. They have so far helped me get back interest from several irresponsible lenders. If there's a cash payout, you pay them their per... See more

Rated 5 out of 5 stars

What an amazing and Professional Company of Solicitors that have their clients interests Paramount. They are so thorough and diligent from start to finish. I have been so impressed throughout my claim... See more

Rated 5 out of 5 stars

Successful irresponsible lending claim against Oodle Car Finance. Very fast process, great communication. Yes fees are high but if you dont want to pay it dont ask for help. Extremely pleased good qu... See more

Company replied

Company details

  1. Small Claims Assistance Service

Written by the company

Sanderson Drake specialises in providing claims management services, with a focus on financial mis-selling and irresponsible lending. We look at a range of different claims, including (e.g. payday loans, high-cost loans, guarantor loans, credit card limit increases, and unfair charges).


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

769 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(769)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

They don’t reply

Currently have on going complaints against company’s whilst using them, and all I can say is I wouldn’t! Communication is one existent they dont reply to emails. And the fees are extortionate wish I never started with them now!

November 20, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic company that goes above and…

Fantastic company that goes above and beyond!
I started my claim with them back in 2022 and very quickly got quite a few refunds, was happy with the service then. I was then pleasantly surprised to receive another email from them today, over 2 years later, to say they've added extra lenders and they're going to look at my claim again to see if there's even more money I'm entitled to! So surprised they've kept my details and are still working to help me. Yes their fees are high but I wouldn't have got a penny back without them, their service is 10/10. Absolutely brilliant

November 19, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic!

I had an issue with Advantage finance.

They really took Advantage of someone who should not have been allowed to take finance of such high amount out.

I found Sanderson Drake and from the beginning, they were so helpful.
They kept me updated and really fought my corner.

I ended up with 1500 as compensation.

The fees amounted to just over 500, but it was worth every penny as I even was able to terminate my agreement with Advantage finance, saving me 440 pounds a month!
Thank you so much Sanderson Drake!

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent company to use

Excellent company to use. They handled my case extremely professionally and managed my expectations throughout. Sanderson Drake also took mitigating circumstances into account, recognising sensitive issues surrounding my claim, positively supporting me at each stage. Highly recommended.

October 5, 2024
Unprompted review
Rated 5 out of 5 stars

The service was second to none

The service was second to none. Updated regularly.
Speedy, efficient, and informative.
I would highly recommend Sanderson Drake to all my friends and colleagues for any financial miss management claims 100%.

September 26, 2024
Unprompted review
Rated 4 out of 5 stars

Efficient service

Efficient service, didn't really need to do much, speedy payment. They did all the work in my behalf.

September 19, 2024
Unprompted review
Rated 1 out of 5 stars

This company dealt with my amigo claim…

This company dealt with my amigo claim starting from 2022 until 2024.this company that checks your credit file isn't very good because they would of seen I went bankrupt 2019. Which I also mentioned to them. Many times but I was told it be OK. Should effect me so for two years this went on 2024 I got my settlement figure to be told I wasbt entitled to it it would go to my official receiver. So all that time wasted and this company should of knew that

September 16, 2024
Unprompted review
Rated 4 out of 5 stars

Fantastic result after months...Just high fees!

All in all good service after months of emails and messages to the company that over charged me in the first place. Fantastic and quick messages and correspondence!
Just wish the fees weren't as high. Also wish that customers could claim for compensation for the issues caused by the companies in question but later found out that compensations cant be claimed.

September 11, 2024
Unprompted review
Rated 1 out of 5 stars

POOR CUSTOMER SERVICE

I tried to get a free assessment from their them. been waiting for 6 months. First I was told to provide credit report from any provider, then UK Credit Rating only. When I sent that too, then they said UK Credit Rating need to see them report directly. I don't understand why was I told to send it earlier then, and why is there an option on their website to uploa the report. The website is not good at all either. Poor customer service. Should go for other solicitors out there.

September 9, 2024
Unprompted review
Rated 1 out of 5 stars

Just incompetent

Didn’t have the best experience!
First they lost 10 years worth of bank statements which were sent recorded delivery! Had to get another 10 years and send again at my expense!
They kept sending emails and messages to fill out forms within 3 days, that they never sent in the first place!
Also links on emails never worked!

August 26, 2024
Unprompted review
Rated 5 out of 5 stars

Super impressed with the service

Really pleased with the service from Sanderson Drake. So professional. Successful in a number of claims already - even when denied they took the claim to the Ombudsman, and even questioned and managed to get the ombudsman decision overturned. Really felt like they went the extra mile.
Yes they charge but I wouldn’t have got any of the money back without them. Couldn’t be happier with the service.

August 14, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant, John you were amazing, professional and so understanding of the situation, I cannot thank you enough, if it wasn’t for your compassion and kindness I honestly don’t know what I would’ve done so again thank you

July 29, 2024
Unprompted review
Rated 5 out of 5 stars

DON’T LOOK ANYWHERE ELSE FULLY RECOMMENDED

Where do I even start :) I must say you need to have a little patience but you will always be kept updated at every point I received a bad deal from moneybarn and was able to receive a quite large sum after claiming against them it took around 10 to 11 months but it was definitely worth it would recommend this company anytime.

July 30, 2024
Unprompted review
Rated 1 out of 5 stars

Kacapoo company got told by nfsgroup I…

Kacapoo company got told by nfsgroup I was entiltled to 1190 pound I have today received 292 pound rang this company and they wasn’t even aware and they want 34% of it don’t even entertain this company as I won’t ever again

July 30, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look