Lawcomm Solicitors Reviews 410

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, efficiency, and helpfulness, noting that individuals like Zahra, Natalie, and Pavan consistently provide excellent support. Many people highlight the clear communication and the ease with which their inquiries were answered, making complex processes feel straightforward. The overall service is often described as smooth and stress-free, with many consumers expressing their intent to use the company again. However, some customers also noted issues with response times and communication, mentioning unanswered calls and emails, or slow progress on their cases. A few other people also felt that the administrative aspects were not always competent, leading to frustration and delays.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, efficiency, and... See more

Service

Reviewers mention positive feedback about service. Many customers praise the professionalism, efficiency, and... See more

Response time

People report ambiguous experiences with response times. Many customers praise prompt and clear... See more

Customer service

Users describe positive interactions with customer service, highlighting that staff are often professional,... See more

Customer communications

Consumers find contact to be ambiguous. Many reviewers report difficulties reaching the company, citing... See more

Based on these reviews

Rated 5 out of 5 stars

Buying & selling a property: It took over 18 monhs to sell my house with various failed sales.Pavan Roath was amazingly kind and supportive throughout the process. He was always there to answer any q... See more

Rated 5 out of 5 stars

I would definitely use Lawcomm again! Natalie chan was my solicitor and I can’t thank her enough she was amazing ! I am a first time buyer and to be honest didn’t really know what to expect from the h... See more

Rated 5 out of 5 stars

Sanjib Pathak handled the sale of my property very well. He was always available if I called or emailed, and I was always informed in advance if he was going to be absent. He was very helpful in adv... See more

Rated 5 out of 5 stars

Saira was absolutely amazing, effective and efficient. Got the long items of enquiries done ahead of time and kept on top of every detail. Very communicative and always on hand to answer any questions... See more


Company details

  1. Law Firm
  2. Conveyancer
  3. Employment Attorney
  4. Family Law Attorney
  5. Legal Services

Written by the company

The firm was established in 1999 by the current Managing Director from a single desk and has grown steadily since formation in all of its main practice areas. We are happy to meet with you at any of our locations or you can work with us from anywhere without a face-to-face meeting via phone, videocall, email or our client portal.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

410 reviews

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1-star

Replied to 75% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great experience

Great experience, selling my flat. Zahra was always available on the phone or email, which is something that is frequency lacking in other solicitors.

I also thought value for money, was very good considering how long the sale dragged (this was due to the other solicitor). Would recommend to others.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

We had a great experieSmooth and Stress-Free Conveyancing Experiencence with Lawcomm…

We had a great experience with Lawcomm Solicitors, especially Sanjib Pathak.

The conveyancing process was explained clearly from the start, and communication was always easy and responsive. The transaction was handled smoothly and efficiently, and we felt well supported whenever any unexpected issues came up.

It was always straightforward to get in touch, and we were kept informed throughout.

Overall, a very positive experience — I would highly recommend Lawcomm Solicitors and Sanjib Pathak.

April 10, 2026
Unprompted review
Rated 4 out of 5 stars

Highly recommend, true partners

I had a really good experience with Lawcomm Solicitors.

They were always on hand with communication, and as first-time buyers, they were very informative, whether it be via the phone, using their portal, or email. They kept us fully updated and informed throughout and made us feel more confident going through a process we weren't yet familiar with.

Their portal was just great. It was lovely to have everything in one place, being able to upload everything at once, and receiving a weekly digest of what has happened in the last week. It was great to also have a little bubble tracker of everything; where we were in the process, what we needed to do, when we were likely to complete, and a button to request an update at any time.

Unfortunately, we did not complete with them and had to change solicitors. This was only due to them not being on the panel with our mortgage lender - something we should have checked before, and completely on us. However, they were so understanding and even went out of their way to check if they could get on the panel so as to continue working with us. They also provided all documentation, including searches, to our new solicitors as we had already paid for these, and they didn't want us paying twice for something we had already had done.

Thoughtful and great communicators. I would highly recommend.

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to reach and communicative

Just completed our house purchase - Zahra Khan was extremely easy to reach throughout & kept us in the loop regularly. She was also excellent at chasing other solicitors/chain for information to get the process moving quicker

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Fully recommend

I recently had the pleasure of working with Zahra at Lawcomm Solicitors during both the sale and purchase of my property, and I couldn’t be more impressed with the service I received.
From start to finish, Zahra demonstrated exceptional professionalism, efficiency, and attention to detail. Property transactions can often be stressful and complex, but Zahra made the entire process feel smooth and manageable. She was always proactive, keeping me regularly updated and clearly explaining each step, which gave me complete confidence throughout.
What truly stood out was her responsiveness and dedication. No question was ever too small, and she consistently went above and beyond to ensure everything progressed as quickly as possible. Her ability to handle both the sale and purchase simultaneously with such precision and care was remarkable.
Thanks to Zahra’s expertise and commitment, what could have been a daunting experience turned into a seamless and positive one. I would highly recommend her to anyone looking for a reliable, knowledgeable, and genuinely supportive conveyancer.
Thank you again, Zahra, for your outstanding work!

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

The team handled my house sale

The team handled my house sale effectively and efficiently. Zahrah Amin was the main conveyancer for me, and her communications were prompt, concise and accurate; traits I really appreciate. I had a bit of trouble with the online ID verification, and the witness to signature process, but she quickly helped me to complete these stages. Her assistant, Shirley Sherlock, handled things by phone on completion day, and I found her to be friendly, and responsive in actioning emails to update me on the days progress. I found this service great value, and suited my requirements very well, resulting in a stressfree sale! I would certainly recommend them, and Zahrah, in the future.

April 1, 2026
Unprompted review
Rated 1 out of 5 stars

One of the most disgusting…

Edit:
I refuse to contact you anymore since I have done this several times only for your incompetent members to ignore and give me silent treatment - so why waste time when you had plenty of opportunity to fix things ! You are an embarrassment to yourself and your industry and I won’t remove this review as I’m entitled to it. If you genuinely cared for client you’d have behaved differently when you had plenty of chances.

One of the most disgusting unprofessional and childish companies I’ve ever had a misfortune of coming across. Their entire conveyancing team are a disgrace and an embarrassment for this farm, including the Owner.
Bill Dhaliwal you should drop your head in shame for employing incompetent people around you further supporting them to bring nothing but misery and stress to people instead of providing a seamless and suitable service. Shame on you all.

January 5, 2026
Unprompted review
Lawcomm Solicitors logo

Reply from Lawcomm Solicitors

Thank you for sharing your feedback. We are very concerned to read comments of this nature, as they do not reflect the conduct, standards, or values of our firm. We strongly dispute your allegations regarding our conveyancing team, our management, and the professionalism of our staff.

We take all feedback seriously, but we are unable to verify your experience based on the information provided. To allow us to investigate this properly, please contact us at feedback@lawcomm.co.uk with your reference number. Without this, we cannot review your matter or respond meaningfully.

Edit: As we have not heard from you and you have provided no information that would allow us to investigate further, we must assume you are not a client of our firm. In those circumstances, the statements you have made are inaccurate and potentially defamatory. We therefore request that this review is removed.

Rated 5 out of 5 stars

We recently sold our property using…

We recently sold our property using Lawcomm Solicitors. Our solicitor, Shirley Sherlock, was amazing throughout. Shirley sympathetically and professionally dealt with a complicated sale at what was a difficult time for us and I would recommend her and Lawcomm Solicitors.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

From the outset the service provided by Mr Hoque was fantastic. The professionalism, leadership, clarity and support was brilliant.

We had a very long and intense process and Mr Hoque's experience provided the reassurance for us to proceed.

The knowledge,thoughtfulness and patience Mr Hoque showed is invaluable.

I would very highly recommend Mr Hoque and Lawcom

Thank you for all your support

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Where to start...first time buyer

Where to start...first time buyer so I didn't have any idea what to do, how to do it or the process involved. Carolynn Shakespeare was assigned to me. I'm delighted with how it worked out. This lady knows her stuff. She made it as easy and painless as possible for me. She dealt with the issues, raised issues that she felt were a problem and got the other side to sort it. The daily update is good, you can follow your case and see how for along it is. Carolynn was prompt at responding to any queries I had. I don't particularly want to do it again anytime soon as moving sucks! But...if i did, I'd use this firm and request Carolynn again. Thank you for all your help. Mike

February 28, 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing experience.

Very disappointing experience.
I was repeatedly told over a period of 6 weeks that enquiries had been sent to my mortgage lender and were being chased. However, when checked directly, the lender had no record of ever receiving them.
I raised this and asked for clarification but received no clear response. I then made a formal complaint, which also went unanswered beyond the firm’s own stated timeframe.
As a result of the delays, my mortgage offer expired and I had to withdraw from the purchase.
The lack of transparency and communication was extremely concerning. I would strongly advise others to ensure they receive clear written evidence of key steps throughout their transaction.

January 19, 2026
Unprompted review
Rated 4 out of 5 stars

Jobs done

Last Update: Finally everything is done.

Known them via mortgage broker, experience so far:

Good
- the reply via email is in general timely

Bad:
- they used a platform called OneDome but not all the way through, no progress shown there despite there is a fee you would need to pay for that.
- Also the staff handling the case seems very junior, not quite experienced.
- Their telephone is useless, no one pick up the phone for whole 10mins

March 10, 2026
Unprompted review
Lawcomm Solicitors logo

Reply from Lawcomm Solicitors

Dear A.L.,

We're sorry to hear about the difficulties you are experiencing. We have tried to get in touch, but cannot locate your file and haven't heard from you.

Please can you contact us at Feedback@lawcomm.co.uk with your reference number.

Rated 1 out of 5 stars

I was the seller in a propert y they acted for the buyer

I was the seller in a property transaction where this firm acted for the buyer. The transaction lasted around 10 months and ultimately collapsed.
During the process a number of enquiries were raised very late in the transaction despite documentation already being supplied through the management pack and previous replies. Issues relating to historical works to the property were repeatedly revisited, which significantly delayed progress.

From my perspective the handling of the matter created unnecessary delays and stress for all parties involved, and after many months of work and expense the buyer eventually withdrew. Me as a seller spent huge amounts of money on this sale so as you can imagine it wasnt an ideal outcome, which could have definitely been avoided.
I would hope future transactions are handled in a more efficient and proactive manner but I definitely wouldn't accept an offer from a purchaser who wished to use this company ever again.

In response to this solicitors reply see below
Thank you for your response.

While I understand that I was not your client, I was the seller in the transaction and was directly affected by how the matter was handled. The enquiries raised by your firm were repeatedly passed to me through my own solicitor, and I personally had to review and respond to the same requests for information on multiple occasions.

Many of these enquiries related to matters that had already been answered or were already included within the management pack and previous replies. As the seller, this resulted in the same information being requested and addressed several times over the course of the transaction.

This process significantly delayed progress and ultimately contributed to a transaction that lasted around ten months before the buyer withdrew, after considerable time, cost, and stress for those involved.

My review reflects my genuine experience of the transaction and the impact the repeated enquiries had on the progress of the sale. I have not disclosed any confidential information, but simply shared my perspective as a party directly affected by the process.

March 10, 2026
Unprompted review
Lawcomm Solicitors logo

Reply from Lawcomm Solicitors

Dear Sherry,

Thank you for taking the time to leave your comments. However, we must clarify that you were not our client in this matter. As a firm, we are only able to take instructions from and provide updates to the party that has formally engaged us. We cannot discuss the details of any transaction with third parties, nor can we control the information provided to us by other professionals involved in the chain.

Because you were not our client, this review does not accurately reflect our service or our professional obligations. It is therefore misdirected and inappropriate, and we respectfully request that it be removed.

We remain committed to providing a thorough, compliant, and professional service to our clients, and we cannot comment publicly on the specifics of any individual case involving parties who were not represented by us.

Rated 5 out of 5 stars

Highly recommend Lawcomm especially Natalie chan

I would definitely use Lawcomm again! Natalie chan was my solicitor and I can’t thank her enough she was amazing ! I am a first time buyer and to be honest didn’t really know what to expect from the house buying process but she made everything so simple, any and all enquiries I had she answered, her communication with what was going on throughout was really appreciated and really put my mind at ease. If I did it all again knowing what I know now I would definitely request Natalie again. Highly recommend :)

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Thanks Pavan!

I recently used Lawcomm Solicitors as a first-time buyer and I couldn’t be happier with the service I received from Pavan. From start to finish, the entire process was handled with professionalism, efficiency, and clear communication.

Pavan was always responsive and kept me updated at every stage, which made the whole experience far less stressful than I had anticipated. Any questions I had were answered promptly and clearly explained, so I always felt informed and confident about what was happening.

I would highly recommend Lawcomm Solicitors to anyone buying or selling a property. Pavan has been brilliant throughout - friendly, transparent, and highly knowledgeable. Thank you again for making the whole process seamless and stress-free, Pavan!

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Eddie from 4 old mill house

Carolyn from Lawcomms Solicitors provided me very good service with my house purchase so highly recommended this law firm for you house sale or purchase

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

This was a smooth selling experience…

This was a smooth selling experience and I’ve sold properties over the years. This was the first time using an online company for conveyancing. I can highly recommend them.
I had a named conveyancer:Lorraine who was responsive, communicated clearly and promptly and was professional. I had no doubt I was in good hands.

February 23, 2026
Unprompted review

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