Sandersons London Reviews 

62
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TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Regi, Val and Ines have been really helpful from start to finish. They were responsive on the email or phone, polite and professional at all times. I have found the stay at this property (renting) eas... See more

Rated 5 out of 5 stars

We have been with them for quite some time, and we are very happy with their service. We especially appreciate how quickly and efficiently they handle any issues, whether it’s a plumbing problem or... See more

Company replied

Rated 5 out of 5 stars

Regi has been an amazing property manager. When we moved in, there were a few issues with the flat, and she handled everything immediately - organising fixes and keeping us updated throughout. She’s r... See more

Rated 5 out of 5 stars

I had such a great experience with Sandersons, and I’d like to acknowledge Jack, Romana and Ines. They were fantastic to work with, they communicated really well during the application process, and... See more

Company details

  1. Real Estate Agency

Written by the company

Sandersons is a leading estate agency network with a team of seasoned professionals specializing in prime London locations, including Notting Hill, Holland Park, Kensington, Bayswater, South Kensington, North Kensington, Knightsbridge and Belgravia. Renowned for their expertise in both lettings and sales, Sandersons delivers an unmatched level of service in some of London's most prestigious areas.


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4.7

Excellent

TrustScore 4.5 out of 5

62 reviews

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4.7

All reviews

(62)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

Expert Guidance with a Personal Touch

I cannot recommend Romana Moskurjakova highly enough. Her level of care and genuine kindness is matched only by her incredible depth of knowledge in the property industry. She is a rare professional who truly listens and offers thoughtful, expert guidance. If you are looking for someone who combines high-level competence with a personable, human touch, Romana is the person you want in your corner.

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Regvita at Sandersons has been great to…

Regvita at Sandersons has been great to work with.
We have had a couple of issues with the flat when moving in. Regi has been very reactive to solve all the problems smoothly, communicating well with the landlord, the workers and us to make efficient.

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Regi has been an amazing property…

Regi has been an amazing property manager. When we moved in, there were a few issues with the flat, and she handled everything immediately - organising fixes and keeping us updated throughout. She’s responsive, proactive, and issues are usually resolved the same day! A superstar!!!!

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Sandersons

Excellent service from Sandersons. Regi and the team are efficient, proactive and pleasant to deal with. We speak from experience… we have been renting out London properties for 45 years. Seen it all. ( I hope).

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Romana has been very efficient and led…

Romana has been very efficient and led the process smoothly while i was out of the country. She provided constant feedback / updates and delivered in the agreed time frame. I am very satisfied with the approach and thankful for her help.

Atlanta, Regi and Ines have also helped a lot while i was out of the country. The team has worked very well on my tenancy.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

I’m very happy Kind and Patient Service for a Newcomerwith my experience

I’m very happy with my experience. The property is lovely, and the viewing was arranged promptly. As I’ve just arrived in London and my English is not very good, I truly appreciate the team’s patience and clear communication throughout the process.
The signing procedure was professional and well-organized.
Many thanks to Mike and Aleesha for their great help and support!

September 19, 2025
Unprompted review
Rated 1 out of 5 stars

I'm beyond frustrated with the service…

I'm beyond frustrated with the service I've received. Despite making every monthly payment on time, the issues in my house have gone unaddressed. To add insult to injury, I've received emails asking me to pay for months I've already settled, forcing me to repeatedly provide proof of payment because they can't seem to keep track. When I've reached out to my agent, Aleesha, with concerns about repairs or payment discrepancies, she's consistently failed to respond. Now, I'm still waiting for my deposit over two weeks after the expected date, with claims that I've missed a payment – which is completely false. It's starting to look like a deliberate tactic. If I don't see the money in my account by next Monday, I'll be taking them to court. The lack of customer service is appalling. I would strongly advise against using their services – it's a complete waste of time and stress.

September 27, 2025
Unprompted review
Rated 5 out of 5 stars

Sandersons Holland Park

Sandersons Holland Park

I have been a tenant with Sandersons for 6 months, and overall, it has been a positive experience.

Communication with Regi has been quick and responsive and any maintenance requests have been handled promptly.

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Working with Romana was an absolute pleasure. She’s knowledgeable, professional, and genuinely cares about her clients. She guided me through every step of the process with clear communication and honest advice. I always felt supported and confident in her hands. If you're buying/selling/letting or renting I can't recommend Romana enough—she's exceptional!

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

helpful

professional, friendly and responsive. Great selection of flats, romana and atlanta were very helpful.

May 19, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience with the rental process

We dealt with Ines, Atlanta and Romana during our rental process and it couldn’t have been a smoother experience. They were extremely attentive, professional and kind, which is so valuable during what can be a stressful time! Every email and phone call was responded to immediately with expert care and information, we are really looking forward to renting through Sandersons and would recommend to others as the most enjoyable experience with an agency in London thus far.

May 19, 2025
Unprompted review
Rated 5 out of 5 stars

By far the best experience with a…

By far the best experience with a property management / real estate agency in London, friendly, responsive and fair, thank you Regi for looking after us as our property manager and thank you Atlanta for your help finding an amazing property in WL

April 19, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Experience with Sandersons . Highly Recommended!

I recently went through the stressful process of finding a flat to rent in central London, and it honestly felt like I was in the Hunger Games at times. One agency, in particular, Foxton, was incredibly frustrating to deal with, leaving me feeling discouraged.
However, everything changed when I came across Saunderson. From the start, their team was honest, professional, and genuinely caring about helping me find the right place. They made the entire process smooth and enjoyable, and I felt valued as a client rather than just another transaction.
If you're looking for an agency that truly stands out for its professionalism, honesty, and excellent service, I highly recommend Sandersons. They made a stressful situation much more manageable, and I couldn't be happier with the outcome!

April 2, 2025
Unprompted review

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