SANITINO Reviews 

811
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 337 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast shipping times, affordable prices, and careful packaging of their purchases across multiple successful orders. Buyers appreciate the clear item descriptions, reliable product quality, and helpful communication provided throughout the entire purchasing process. However, some customers also noted issues with delayed shipments, missing items, or unusually long waiting times for certain orders. A few people also experienced problems receiving damaged goods and felt that the return options were inconvenient or expensive. Some consumers expressed frustration when items lacked stock or warranty support fell short of expectations.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting fast shipping speeds,... See more

Product

Customers had positive experiences with product, frequently highlighting the great value for money, excellent... See more

Price

Clients share positive opinions on price, consistently highlighting great, competitive costs and the best... See more

Order

Consumers find order to be ambiguous, experiencing a mix of satisfaction and frustration. Many reviewers... See more

Quality

Users describe positive interactions with quality, noting that items offer very good value and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've ordered Gardena ventil for my irrigation system and a Gardena hospipe. Both products are very good, price was relativ good. Delivery was fast, and not expensive, altough Sanitino is a Czech compa... See more

Company replied

Rated 5 out of 5 stars

I have ordered from them twice so far—first a built-in washbasin for the bathroom, and second a kitchen faucet. I was completely satisfied on both occasions. The delivery was fast, the prices are grea... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a product from this company and, although the item didn’t quite meet my needs (through no fault of theirs), I had to return it. The return process was smooth and customer-frie... See more

Company replied

Rated 5 out of 5 stars

Rarely write reviews. After 3-4 completed small orders as contractor: Clear item description, including specifications, real stock, really fast and proper international delivery /AS IN THE ITEM DESCRI... See more

Company replied


Company details

  1. Bathroom Supply Store
  2. also in
  3. Kitchen Supply Store
  4. Tool Store

Written by the company

A SANITINO 2008 óta megbízható partner a fürdőszoba- és konyhafelszerelések, valamint a háztartási és kerti kellékek beszerzésében. Kínálatunkban szaniterek, csaptelepek, zuhanykabinok, fürdőszobabútorok, tükrök és fürdőszobai kiegészítők széles választékát találja. De nem csak ezeket, most már az otthoni, kerti és konyhai felszerelések és kellékek is megtalálhatók. Velünk együtt több mint 350 000 termék közül válogathat álmai fürdőszobájába, konyhájába vagy kertjébe. Arra törekszünk, hogy kényelmes vásárlási élményt nyújtsunk Önnek, ezért széles termékválasztékkal, szakmai tanácsokkal, valamint blogunkon és közösségi oldalainkon keresztül rendszeres tájékoztatást nyújtunk az új termékekről. Cseh cég vagyunk, de webáruházunk más európai országokban is működik, mint például Szlovákia, Olaszország, Hollandia, Belgium, Franciaország, Ausztria, Németország, Spanyolország, Románia, Lengyelország és Magyarország, egységes SANITINO márkanév alatt.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

811 reviews

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4.6

All reviews

(811)

741 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The only issue I encountered was that I…

The only issue I encountered was that I realized after 14 days that I had purchased the wrong product. Unfortunately, because of this, I was no longer able to return it. I had already bought three or four products from your company before, so I was hoping you would allow me to return this incorrect item as a goodwill gesture.

July 28, 2026
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Reply from SANITINO

Tisztelt Viktória!

Szeretnénk pontosítani az Ön által jelzett visszaküldési kérelemmel kapcsolatban néhány fontos információt.

Sajnálattal tájékoztatjuk, hogy a termék visszaküldésére irányuló kérelmét jelen esetben már nem áll módunkban elfogadni, mivel a jogszabályban meghatározott 14 napos elállási határidő lejárt.

A fogyasztót internetes vásárlás esetén a 45/2014. (II. 26.) Korm. rendelet a fogyasztó és a vállalkozás közötti szerződések részletes szabályairól alapján illeti meg az indokolás nélküli elállási jog. A rendelet értelmében a fogyasztó az áru átvételétől számított 14 napon belül jogosult jelezni elállási szándékát.

Mivel ez a határidő az Ön esetében már lejárt, a visszaküldést sajnos nem tudjuk eljárás keretében elfogadni. Tájékoztatjuk továbbá, hogy a termék visszavételét ebben a késői időpontban már a gyártó sem tudja biztosítani számunkra.

Megértjük, hogy ez kellemetlen lehet, azonban minden vásárlónkra ugyanazok a jogszabályi feltételek vonatkoznak, amelyeket következetesen alkalmaznunk kell.

Köszönjük megértését.

Rated 5 out of 5 stars

greatests

greatests, helpful professional service and advice when needed

August 3, 2026
SANITINO logo

Reply from SANITINO

Köszönjük szépen :)

Rated 4 out of 5 stars

Quick delivery

Quick delivery, reasonable price and good comms.

August 3, 2026
SANITINO logo

Reply from SANITINO

Köszönjük szépen :)

Rated 5 out of 5 stars

Correct price

Correct price, good quality, fast delivery

July 31, 2026
SANITINO logo

Reply from SANITINO

Köszönjük szépen :)

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