Santasocks Reviews 548

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Incredible products. The third Christmas I have utilized Santa socks. Their gifts are unique and everybody looks forward to getting them at Christmas. Thank you so much. Your service is incredible and... See more

Rated 3 out of 5 stars

Solicited Reviews, instead of authentic.. Hence less experience. Product was alright.. Ordered lego brick photo, but no instructions, so once broken apart, no way to put back together for those momen... See more

Company replied

Rated 5 out of 5 stars

This was my first purchase with Santasocks and I had a question concerning the order that I had just placed. I was blown out of the water by their quick and thorough response to my question. I will de... See more

Rated 5 out of 5 stars

Incredible service & incredible quality. Wouldn't hesitate to order from Santasocks again. Needed 20 shirts for a golf trip & 1 shirt was missing. They were able to send a replacement one no... See more

Company details

  1. Clothing Store

Written by the company

Santasocks's aim is to be the best custom photo socks and gifts online store and deliver happiness in daily life to every customer. Trying to give our customers the best service and products we design and produce every item from our own factory in China. We believe that a personalized item can be the best gift for your loved one and yourself. With our professional designer and manufacturer all the items are unique design and in good quality.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

548 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great customer service

The product was delivered exactly as ordered and extremely fast. At first I had trouble making it work but it was a user error. The customer service was very quick, friendly, professional and helpful. The problem was solved immediately and they made sure I was satisfied.

October 5, 2024
Unprompted review
Rated 5 out of 5 stars

All Good

After a problem with EVRI, not the Supplier, Panpan at customer services was excellent at sorting this problem out, Look forward to My delivery.

September 22, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service
The customer service team were EXTREMELY helpful with making sure my order gets to me on time

September 23, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you again for the great service

Thank you again for the great service! I was very happy with my previous order and look forward to seeing the final product this time as well. I'll be sure to leave another positive comment once everything is complete!

September 10, 2024
Unprompted review
Rated 5 out of 5 stars

Their customer service is awesome!

Their customer service is awesome!
I had a small issue with a product and the customer agent Panpan was so prompt in helping to solve the situation, so friendly and responsive. I would recommend their services to anyone :)

September 6, 2024
Unprompted review
Rated 5 out of 5 stars

Best Fathers Day gift ever…

The products arrived exactly on time ie on Father’s Day, even though I had been cutting it fine.

Service was excellent and personal when I wanted to clarify a few details after putting the order in.

The throw blanket and socks look and feel great and it’s the favourite Father’s Day gift ever!

September 1, 2024
Unprompted review
Rated 5 out of 5 stars

Thank You Panpan

Panpan was amazing in helping, as I encountered multiple issues.
Not only was Panpan’s service speedy, but was also extremely thorough.
I will buy again, thanks to this support. Thank you!

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Very fast replies got all the emails less than an hour , They let me know everything i needed and additional information of my order

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service experience

I had a big order with shirts for a bachelor party and I needed a lot of assistance with the design, changing the address, and getting the express delivery sorted.

The agent, Panpan, was very helpful at every juncture and I am very pleased that we got everything sorted.

July 24, 2024
Unprompted review
Rated 5 out of 5 stars

Custom Tire Cover

I ordered a custom tire cover for my husband's Jeep. It is leather and has a wolf on it. I had made a mistake on the size but due to fast and awesome customer service, it was set right. They kept in touch with me often. The cover was exceptionally well made. The craftsmanship and attention to detail are top notch. I highly recommend these guys.

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

I had some questions about my order

I had some questions about my order, and their customer service team replied quickly each time. They were very responsive and able to take care of all the issues I had. Overall, I’m very satisfied with their support and efficiency.

June 24, 2024
Unprompted review

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