Didn't receive parcel, Had a chat with Chloe at their customer serves today, it seems DHL didn't get the delivery out of Cambridge and in to Norfolk, Chloe understood my circumstances and offered m... See more
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Replied to 18% of negative reviews
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Really good first order
Really good first order. Lovely suit at a great price, and they made sure it was delivered on time for a wedding I’m going to. Excellent experience.
Brilliant customer service every time
Tommy has always gone above and beyond for our family. We chose Santoro for our first family wedding and the team did such a brilliant job that we came back for another wedding suit order. Tommy and Vince have been brilliant and we cannot wait to see our new suits. These guys are our official wedding suit providers!
Excellent advice and high quality suits
I took to the advice give Milano Couture a go from a member of my fiancé's family and I was very happy I did.
First and foremost, the advice I got from the manager Faye was very informative, helpful and genuine. At no point did did I feel like I was being pressured into a sale and I was made to feel that any and all questions were valuable.
After being in the market for this suit for some time and trapsing around many different shops and not finding anything that was to my taste, I was very grateful for Faye's help and I now have both my suit and the name of an affiliated taylor in case I lose/gain weight before the wedding.
I would strongly recommend Milano Couture if you are in the market for a suit, it is a huge weight off of my mind and I am grateful for the help the staff gave. 5/5.
Bluewater Fantastic service with lovely gents who…
Fantastic service with lovely gents who knew what size my partner was with out even measuring.
Picked out a fab suit along with some causal items .
Lovely service and made me, the female feel welcome and included my opinion.
Thank you for the fab experience.
Will be back to the Bluewater store.
Faye was super helpful with picking out…
Faye was super helpful with picking out the best suit and was really polite 10/10 would recommend
Was very helpful and very polite
Faye was very helpful and very polite, highly recommend
Was given a 2 week delivery date
Was given a 2 week delivery date, yet item arrived after 3 weeks after having to chase and complain wheres my order! Was told not in stock but should have been contacted and told earlier as i had an event to attent and this had me worried if it will arrive on time and if i had to cancel and source new suit elswhere

Reply from Santoromilan
BEWARE , this shop won’t exchange faulty goods
We visited the Meadowhall shop just before Christmas, I bought a coat after trying the coat on. Just after Christmas I put the coat on to go out, as I put my arm in the sleeve I felt something wrong with the lining ( the lining had not been sewn together) I took the coat back and was told they would repair the coat, I refused and asked for a replacement. The manager point blank refused to exchange the coat , we went back a second time as we didn’t take the receipt the first time. We were still told they would only repair the lining not exchange saying well you tried it on you should have noticed then. So if buying anything from this shop I suggest fully checking first .

Reply from Santoromilan
Andrew was very very helpful and truly…
Andrew was very very helpful and truly made buying a suit an ease! He spent time with us and ensured the fitting was perfect. All credit goes to him.
Excellent service by Glamorous…
Excellent service by Glamorous Catherine and Fay. Were very helpful and catered my needs five stars.
Couldn’t be happier!
Lovely suit, friendly staff, very knowledgeable, super helpful. Very good experience
The guys in the store are experts
The guys in the store are experts, they sized me up without even measuring. The quality of the suits is always great and every time I wear one of the suits I've bought from here I always get comments on how good they look. My favourite store.
Great experience great service nothing…
Great experience great service nothing to much trouble faye is brilliant sorted my wedding suits for the guys very professional gave really good advice been a couple of times now for suit fittings always has time for you thankyou faye much appreciated
Fay the best
Fay, has assisted us twice today. Service from this lady has been second to none.
Suit for Work
Faye was amazing! Went in not knowing what to get and came out looking sleek! Thank you!
Fantastic customer service
Absolutely wonderful customer service, Fay went above and beyond to help us. She was knowledgeable and kind in guiding us to the right products.
Cannot recommend enough, 10/10!
1st time buying a suit
I'm very tall, very slim and struggled to find my Size, cath at meadowhall pointed me in the right direction and achieved a goal in a suit for a red carpet event. Very great full, super service. Thanks!
Really great and friendly service. Faye was really helpful and has a great eye.
Really great and friendly service
Phenomenal experience at Bluewater
Phenomenal experience at Bluewater! Omg…..such a friendly and helpful team….not often found in retail today.
Fay was brilliant today with me and my…
Fay was brilliant today with me and my son and sorted us out.She was so helpful and chatty and got us fitted up,definitely will be back
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