Sapaad Reviews 

135
•
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Very disappointing experience with this POS. A basic function like transferring items to a new or unoccupied table isn’t possible, and the only workaround is to void and re-enter everything. This slo... See more

Rated 4 out of 5 stars

We have recently started using Sapaad. We found the software extremely easy to use and navigate. It helps us to scale our operations and get insights about the operations on a daily basis. The support... See more

Rated 4 out of 5 stars

Needed more options such as User Apps ( android / IOS ) and more customised Online Ordering Platform...like all in one POS solution, so that you dont need to go anywhere else for certain fun... See more

Company replied

Rated 3 out of 5 stars

The service is good and easy to use especially the dinning system and walk-in, But you should really work on the CRM system to support more meal plan options.

Company details

  1. Software Vendor

Written by the company

Sapaad is a Cloud POS & Restaurant Management System. Great for small cafes to multi-chain restaurants. Supports walk-in, take-away, dine-in, home delivery, and online orders. Sapaad is user-friendly and device agnostic. Our affordable, pay-as-you-go pricing fits every budget. Sapaad is user-friendly, device agnostic; no IT headaches. Restaurant-optimized Inventory Management, Recipe Management, Menu Engineering, Call Center Management, LIVE Business Dashboard, Kitchen Display System, Food Ordering Platform Integration, and lots more. Prices start as low as 39.99 USD monthly (billed after each 36 months)!


Contact info

3.1

Average

TrustScore 3 out of 5

135 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.1

All reviews

(135)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

This is operations manager of Golden…

This is operations manager of Golden Eats Restaurant, AL Barsha , Dubai. I had recently called Sapaad Helpline and Ms Mehnaaz recieved the called. She was very professional and attentive to all my queries. She patiently heard all my queries and gave me clarification on how we can proceed with spaad integration with online delivery platfporms.

September 15, 2021
Unprompted review
Rated 5 out of 5 stars

We are new on Sapaad and it's a bit…

We are new on Sapaad and it's a bit early to say how our partnership will be. But it'll be an injustice if I do not acknowledge Wilma Lugdat's help. She has been exceptional in onboarding us, and helping us throughout the process. Very happy with her customer service.

Mehmood ALAM
Healthy Eats

September 14, 2021
Unprompted review
Sapaad logo

Reply from Sapaad

Thanks for your feedback Mehmood!

Rated 5 out of 5 stars

Sapaad service is smooth and…

Sapaad service is smooth and straightforward. A fantastic organization! Great online 24x7 support from beginning to end of the process. Answers were clear and where necessary detailed enough for us to make informed decisions quickly. Everyone I spoke with Sapaad Support Team provides excellent customer service and took the time to answer all of my questions. All staff are professional, very polite, helpful & Response was very satisfactory.

September 12, 2021
Unprompted review
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Reply from Sapaad

Thanks for your feedback Mudassar!

Rated 5 out of 5 stars

Sapaad is one of one the best POS…

Sapaad is one of one the best POS software available in the market now. The product is always evolving and bringing new features each and everytime and the support team is always reachable for any queries.

September 12, 2021
Unprompted review
Sapaad logo

Reply from Sapaad

Thanks for your feedback!

Rated 5 out of 5 stars

Best pos

Best pos i use it more than 7 years

September 5, 2021
Unprompted review
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Reply from Sapaad

Glad you like our POS system Omar!

Rated 5 out of 5 stars

Sapaad is the ideal technological partner for F&B

It has been over two years that we work with Sapaad and we are very satisfied as we have been able to integrate different modules to enhance the control of our operation and increase customer retention. Sapaad is the ideal technological partner for F&B businesses.

September 5, 2021
Unprompted review
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Reply from Sapaad

Thanks for your feedback Cédric

Rated 5 out of 5 stars

The support team is Top notch

The support team is Top notch. Issues where resolved in a timely approach. Patient and strong technical background from support team. Nice job Team Sapaad

September 4, 2021
Unprompted review
Sapaad logo

Reply from Sapaad

Thanks a lot for your feedback!

Rated 5 out of 5 stars

Kaak Al manara

Mr. Albert is very helpful and letting you understand the thing to make thing easy and very fast service.

Thanks

August 31, 2021
Unprompted review
Sapaad logo

Reply from Sapaad

Thanks a lot for the feedback!

Rated 5 out of 5 stars

Sappad is an excellent user-friendly…

Sappad is an excellent user-friendly software and would highly recommend it to new growing restaurants. Hats of to you and keep up the good work.

August 31, 2021
Unprompted review
Sapaad logo

Reply from Sapaad

Glad you find our software easy to use!

Rated 5 out of 5 stars

All in one POS

it is very good and all in one for the restaurant business.

August 25, 2021
Unprompted review
Sapaad logo

Reply from Sapaad

Thanks a lot for your feedback!

Rated 5 out of 5 stars

I have been using sapaad since 15 years…

I have been using sapaad since 15 years with out any issues such a good software specially to track all your deliveries and I am using for inventories also I strongly recommend to all restaurants to use such a fantastic sofware
Mohammed Quadri
Founder of Mezbaan Hyderabad Restaurant

August 24, 2021
Sapaad logo

Reply from Sapaad

Thanks a lot for your feedback!

Rated 5 out of 5 stars

Perfect POS for new Generation

I have been using Sapaad for a year now and I am happy with the way it is programmed. Here are few things i like about this POS system
1.Easy user interface
2.Easy to upload and delete items
3.Can be used on multiple devices at the same time
4. End number of users can be added
5. Inventory System is accurate and works perfectly.
6. Reports and statistics can be downloaded from anytime at different locations
7. No need to invest on servers
and much more!
I have used micros, shawman, Bin pos, etc in the past but Sapaad is much more user friendly.

August 23, 2021
Unprompted review
Sapaad logo

Reply from Sapaad

Thank you for your kind words Arasath!

Rated 5 out of 5 stars

Sappad always there for me!

Since we started with Sappad last year, August 2020, the system and the support rendered has been fantastic!

It’s also very user-friendly.

Thank you
Craft Pizza

August 20, 2021
Sapaad logo

Reply from Sapaad

Thanks a lot for your feedback Jermaine Tang!

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