Saranghae | Korean Skincare Reviews 354

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of products, highlighting the availability of various K-Beauty brands and the latest trends. Many people appreciate the fair pricing and the high quality of the items received, often noting visible results from using the skincare products. The delivery service is frequently mentioned as fast and efficient, with orders arriving quickly and in perfect condition, contributing to a smooth and hassle-free ordering process. However, some customers also noted issues with shipping costs and import fees being too high. A few other people also felt that the minimum order for free shipping has increased over time. Additionally, there were occasional reports of orders being lost during shipping, sent to the wrong country, or arriving incomplete with missing or incorrect items.

What people talk about most

Product

Customers had positive experiences with product, expressing high satisfaction with the quality and selection... See more

Delivery service

Clients share positive opinions on delivery service, with many consistently praising the fast and quick... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing high satisfaction with the... See more

Order

Reviewers mention positive feedback about order, with many customers expressing satisfaction with the fast... See more

Price

People report positive experiences with price, often noting great, good, fair, and well-priced items, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I received my order yesterday and couldn’t be happier! I used to shop from Olive Young Global, but the import fees and shipping costs were too high. I’m so glad I found this website: the prices are fa... See more

Rated 5 out of 5 stars

I've ordered from this shop several times now and have always been completely satisfied! They offer a great selection of K-Beauty products. Shipping is always super fast and the entire ordering proces... See more

Rated 5 out of 5 stars

I very much love the huge choice of many different K-Beauty Brands, and I'm fan of Saranghae because they have the best prices too! Shipment of delivery goes out pretty fast as well. They are reliable... See more

Rated 5 out of 5 stars

So many different brands and creams to try! I have found a few new items that will be permanent additions to my skincare routine. Delivery is very quick as long as everything is in stock; otherwise th... See more


Company details

  1. Cosmetics Store
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Cosmetics and Perfumes Supplier
  5. Health and Beauty Shop

About Saranghae | Korean Skincare

Written by the company

Saranghae Korean Skincare

Saranghae Logo

At Saranghae, we make it our mission to help you discover and shop the best Korean skincare products from South Korea. Our curated collection features top K-beauty brands like Beauty of Joseon, Anua, and Medicube—trusted by skincare lovers worldwide. From hydrating toners and soothing serums to gentle cleansers and powerful moisturizers, our online store offers high-quality skincare solutions for every skin type and concern, delivered directly within Switzerland.

Saranghae is run by a passionate team of skincare experts committed to helping you make informed choices for healthy, glowing skin. Discover our carefully curated skincare routines or get personalized product recommendations tailored to your skin’s needs. We offer fast, reliable delivery across Switzerland and exceptional customer support. With a 14-day return policy and a satisfaction-first approach, you can shop confidently.

Shop Now at Saranghae

Instagram TikTok

Contact info

4.8

Excellent

TrustScore 5 out of 5

354 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

You were fabulous

You were fabulous, fast and so helpful, because I already asked your team on Instagram about some products that you don’t have sadly. They were so fast to answer, professional and nice

July 16, 2025
Rated 5 out of 5 stars

Highly recommended

I've ordered from this shop several times now and have always been completely satisfied! They offer a great selection of K-Beauty products. Shipping is always super fast and the entire ordering process is smooth and hassle-free. So far, I haven't had any negative experience, which is rare these days. I'll definitely continue shopping here and can highly recommend this online shop.

July 2, 2025
Rated 5 out of 5 stars

Fast

They delivered the purchased items very fast. The products are wonderful. It is my third purchase order and I hope they keep the efficiency!

July 1, 2025
Rated 5 out of 5 stars

My #1 K-Beauty Shop in Switzerland ❤️❤️❤️

I very much love the huge choice of many different K-Beauty Brands, and I'm fan of Saranghae because they have the best prices too! Shipment of delivery goes out pretty fast as well. They are reliable and always have the newest K-Beauty trends in the online shop.

June 25, 2025
Rated 5 out of 5 stars

Great for all things skincare

Honestly, if you know what to get, this website is absolutely great.
I was a bit worried when I first ordered as to how well it would work and if I would get my order within a useful timeframe or even at all. I am now a repeat-customer and truly amazed at the great service. The products are superb and they dispatch your goods very quickly.

June 5, 2025
Saranghae | Korean Skincare logo

Reply from Saranghae | Korean Skincare

Heyy Fabienne,

Thank you so much for sharing your honest experience! 💖 We completely understand that first-time orders can feel uncertain, that’s why it means all the more to us that you gave us a chance and are now a happy repeat customer.

We’re thrilled that you’re enjoying our products and that our quick dispatch and service have left a great impression. Making your skincare journey smooth, reliable, and joyful is exactly what we strive for!

Looking forward to continuing to pamper your skin with the best of K-Beauty 🌸

With love,
The Saranghae Team

Rated 5 out of 5 stars

Top 👍🏼

Top🫶🏼🫶🏼🫶🏼🫶🏼🫶🏼🫶🏼🫶🏼🫶🏼🫶🏼🫶🏼

June 5, 2025
Saranghae | Korean Skincare logo

Reply from Saranghae | Korean Skincare

Heyy Miguel,

Top Bewertung = Top Vibes! 🙌🏼🫶🏼 Vielen lieben Dank! Wir freuen uns riesig, dass du zufrieden bist!

Bis ganz bald auf Saranghae.ch 💖
Dein Saranghae Team

Rated 5 out of 5 stars

Best shopping place for Korean Skincare

Great variety of products. Access to basically all Korean skincare, for fair prices.
Easy payment and delivery also help a lot in client’s experience. I just love buying at Saranghae

May 28, 2025
Saranghae | Korean Skincare logo

Reply from Saranghae | Korean Skincare

Hi Mila,

Thank you so much for your lovely review! 🥰 We’re thrilled to hear that Saranghae has become your favorite place to shop for Korean skincare. It’s our mission to offer a wide and carefully curated selection of authentic K-Beauty products at fair prices and it means the world to know that this is making your experience such a positive one.

We’re also happy that the easy payment and fast delivery made your shopping experience smooth and enjoyable.
Looking forward to pampering your skin with more K-Beauty must-haves very soon! 💖

With love,
The Saranghae Team

Rated 5 out of 5 stars

Love your Korean products

Love your Korean products. Pls continue to diversify.

May 28, 2025
Saranghae | Korean Skincare logo

Reply from Saranghae | Korean Skincare

Thank you so much for your kind words, Soitu! 💖 We’re thrilled to hear you love our Korean products.

We’re always working hard to stay on top of the latest K-Beauty trends and bring the most exciting products to Switzerland—but if there’s ever a specific product or brand you’re missing, we’d absolutely love to hear your suggestions! Your input helps us grow and serve you better 🌸

Thank you for being part of the Saranghae community 🫶🏻

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look