Sassyspud Reviews 237

My order Amazing & the fabric is fabulous as I expected . I like their creativity, they make my life more fun 😄💗. Next time I will buy Medium 😍🥰

The customer service team was amazing & helpful, they facilitate my order 🌎

My experience ⭐️⭐️⭐️⭐️⭐️⭐️

A wonderful experience all round !
I recently ordered a few items, one of which was a replacement T-shirt for my daughter. I had spilled cha latte on a lovely blue T-shirt from Sassy Spud and couldn’t get the stain out. I messaged customer services to ask when I might receive my order as my daughter was returning from uni ant the weekend and I knew she would be so happy to have a replacement. I received a reply almost immediately from Slavena. We had a conversation over a few days as she did her best to get the order made up and shipped in time. It was the best customer service I have ever received: personal, caring and efficient. My daughter has bought Sassy Spud T-shirts for a while now and this experience has cemented my intentions to buy more of them. They wash well, are really good quality, and the prints are great. I love the fun aspect and the actual images are well drawn and printed. I couldn’t be more happy with the entire experience !

I bought the astronaut cat t shirt in green. It looks awesome and fits perfectly. Was my first purchase from SS and will definitely be getting no items from here soon.

I saw a random tee on an ad and gave the website a try. Actually I was amazed at how much there is of new, original entries. I decided to give a gift to a friend and entered the wrong address. The customer service took care of it in no time! Really good quality products, vfm and a nice, helpful approach to customers. Definitely recommended.

I ordered two jumpers and they arrived within the week.
Great quality and the stitched design is absolutely awesome and super detailed.
Really happy with the quality and the fast delivery.
Very happy customer

Delightful designs and simple store, everything was easy and the mugs arrived well packaged and intact.

The sweater itself is great quality and everyone comments on it. Customer service was great - I ordered the wrong size (my fault) and the team were so kind and quick to replace. Will absolutely be back for more

Supper original and fun clothing, my daughter loves stuff and quality is exceptionally good, so much cheap stuff out there that is hard to distinguish while looking online, will be buying again from Sassyspud

I've had my eye on this sassy sweatshirt for a while and decided to treat myself after Christmas. Let me tell you I was not disappointed! I went for the pale blue and it's a lovely colour, the embroidery is a good size too so no missing what it says. I chose to size up for oversized and it's lovely and cosy too! I'll be back for more, only problem is which design to choose next!

Order was never delivered and I’ve been refused a refund and told that the Christmas jumper I ordered back in December will be re printed and sent out…so I’ll get a brand new Christmas jumper ready for February. Great… absolute waste of £50. Do not waste your money.

I bought a few T-shirts for my wife and she absolutely loves them. They are a little more expensive than most places, but the material is great quality, she loves the designs, and the fit is comfortable.

T-shirt arrived well packaged and on time. I’m so happy with it! Love the character I chose and material feels like really good quality. True to size. Look forward to ordering more in the future 😺
Also the customer service team are fab! 💖

Great customer service took the time to ship my order the same day upon contacting them depsite the Christmas period. Brand definetly reflects my mood. Will buy again

Too many awesome designs to choose from so I’m going to have to buy more! Awesome quality and fits perfect, arrived super quick and everyone wants to know where I got it from! 11/10 👍🏻😇

Started by contacting Sassy Spud in October, as I wanted to buy a certain t-shirt for Christmas.
The color I wanted (“Natural”), was currently out of stock. Contacted the chat and asked when it would be back.
“Come back in 2-3 weeks again” – still not in stock. So, I chose to buy the shirt in another color (“Peach”) as a backup option for a Christmas gift (+ another shirt).

2 weeks later, I received an email from Sassy Spud – the chosen color (“Peach”) was not in stock, and I received 2 options:

Cancel the order
Put the order on hold

I told Sassy Spud, that my primary wish, was to receive the shirt in the first “Natural” color, so please put the order on hold, until this was back in stock.
In the middle of January, I received an email: The order was sent.

Now, I received 2 shirts, where one of them, was not my primary wish, but the back up, which I told Sassy Spud, to NOTsend.
I have been in contact with Sassy Spud multiple times, with no solution other than to “send it back” – which costs more than the value of the two shirts.
Have been waiting for some kind of service from Sassy Spud - but nothing.

I received the shirt last week, and the 2nd shirt I bought, is even with a bad quality/off centered print.

Do not recommend.

Edit:
You didnt offer to cover the return cost, you offered to return the cost of the shipment from you to me, which is far less than the cost for me to ship it back you.

as below from you mail:

We're always happy to cover the cost of shipping exchange items back to you, but unfortunately, we're unable to cover the return shipping costs, so we don't typically provide postage labels. However, in this case, we'd like to refund the shipping costs from your initial order as a gesture of goodwill.

And just for the sake of it, your mail where you confirm you will hold the order (which you didnt):

Hey ,

Thank you so much for your understanding! We don't have a restock date yet but we'll hold the order and once we have an estimate date we'll let you know 😊

Best,

We’ve ordered t’s, tanks and pullovers from Sassy Spud before and as usual these were absolutely perfect. Quality blend t’s and designs that stand up to even the most aggressive washing machines.

Fantastic service, excellent products at really good prices. I ordered Estee Lauder face cream at 11.40pm and received the parcel at 2.40 the very next day. Couldn't believe how quickly it came. Will definitely use again and would recommend to anyone

Very quick to respond to emails. Sent a new jumper immediately when the one I received had a machine hole in the shoulder.

Purchased from them twice before and always brilliant embroidery!

Love the tees and great customer service. Will be using in the future too. Item was delivered quickly.

Love my stuff from sassy spud, great quality and designs and great customer service! Thankyou!