SAVA Amsterdam Reviews 298

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 265 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that items often exceed expectations with their classy designs and durability. Many people are also highly satisfied with the exceptional customer service, highlighting the team's professionalism, quick responses, and willingness to help resolve issues. However, some people experienced issues with the delivery service, mentioning long shipping times, lack of tracking updates, or lost packages. A few other people also felt that the quality of some products was only satisfactory or that stones fell out shortly after purchase.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers praise the beautiful designs, excellent... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the excellent craftsmanship, durable... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the helpfulness and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers praise fast shipping, with... See more

Order

Customers consistently note ambiguous experiences with order. While many reviewers praise fast delivery, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really liked the designs when I saw them online and when I received the items, they exceeded my expectations. Great quality for very fair prices, perfect modern designs. I had an issue - entirely my... See more

Company replied

Rated 5 out of 5 stars

I Bought a Sava ring & chain set which looked nice & was satisfactory, unfortunately the chains were too small. Followed the Sava return process. Amsterdam customs took a while to clear but after 2wee... See more

Rated 5 out of 5 stars

The items are top quality, classy designs and complements any style. Customer service is above and beyond. All my questions and concerns were handled professionally, quickly, and with utmost care for... See more

Rated 5 out of 5 stars

The first thing is that everything (all four products) were exactly as advertised and as I expected: great quality, great length and great durability. Second, arrived ahead of schedule and had no prob... See more

Company replied


Company details

  1. Jewelry Store
  2. Fashion Accessories Store
  3. Jeweler
  4. Jewelry Designer
  5. Men's Clothing Store
  6. Watch Store

Written by the company

Welcome to SAVA Amsterdam. A jewelry brand founded by two brothers in the heart of Amsterdam. Inspired by the city’s style and energy, we create minimal, timeless pieces designed for every moment of the day.

Lifetime Warranty

Including accidental damage

Our Lifetime Warranty covers everything we state won't happen to your SAVA piece. Just email a photo of the item at info@sava-amsterdam.com along with your order number, and we'll process a replacement item for you. No questions asked, no judgement, no fuss.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

298 reviews

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Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing Customer Service

These people, specifically, Khreen know how to treat people right. I had an issue with my order and their quick response and understanding of the issue was great. Thank you guys!

December 31, 2025
Unprompted review
Rated 5 out of 5 stars

So good!!

It arrived so quickly, especially as I am based internationally. The quality is amazing and exactly as described if not better!! Love the necklace and bracelet so much

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

My experience was very great

My experience was very great. I really love this bracelet, the quality is very good as well! This company was very kind with me and answered very clearly about all my questions

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

I bought my son a necklace for…

I bought my son a necklace for Christmas and it was delivered quickly and exactly as expected. He was very happy with his new necklace and put it on immediately and hasn’t taken it off, yet.

December 25, 2025
Unprompted review
Rated 5 out of 5 stars

WELL DONE SAVA :)

i usually am not the one to go out of my way to write reviews but i gotta give credit where credit is due. WELL DONE SAVA. you are one of the ONLY few E commerce brands i trust. i've been burned with more than a few shady ecommerce sites that do not deliver on their promises. Not only are your your products BEAUTIFUL, the customer journey process was smooth and enjoyable and most importantly, you guys came through with your promises. THANK YOU :)

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

I had an unfortunate situation…


I had an unfortunate situation where my package was stolen from my porch, but Sava’s customer service was truly outstanding. Their team was incredibly responsive, empathetic, and immediately took care of replacing my order with no hassle at all. I haven’t received the necklace just yet, but based on my experience with their team alone, I would absolutely order from them again and again. I can’t wait to receive my replacement — their customer care really sets them apart.

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

Smart jewellery

Great pieces of jewellery for smart and casual wear, looks great and had complements all ready, all different pieces off jewellery for every occasion, will be recommending 👍👏👏

December 26, 2025
Unprompted review
Rated 5 out of 5 stars

Christ Jewerly

I've just bought several crhistian jewerly from Sava Amsterdam. I am so happy and proud of my purchase.
I do appreciate indeed the quality of the products and the kindness of all the team. Thank you so much Bora and Tristan for what you are doing every day ! Wish you success and all the best to you and to Khreen.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

The Professionalism when you contact…

The Professionalism when you contact the a support is out of this world! Such a Great approach towards you as a Customer and also how they handle any kind of complaints or warranty this is Why I’m totally comfortable buying from this Amazing Company and when there’s so many company’s and jewellery stores to choose from today this is what makes the different my opinion 🙂💪
Also Love the look of their Jewellery I was looking for something that was the similar to Gold color and at a affordable cost and I just found Me Pick so Everyone behind SAVA Keep up the Great work and Customer Service you’ve Got it’s Amazing!

December 20, 2025
Unprompted review

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