SAVA Amsterdam Reviews 298

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 265 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that items often exceed expectations with their classy designs and durability. Many people are also highly satisfied with the exceptional customer service, highlighting the team's professionalism, quick responses, and willingness to help resolve issues. However, some people experienced issues with the delivery service, mentioning long shipping times, lack of tracking updates, or lost packages. A few other people also felt that the quality of some products was only satisfactory or that stones fell out shortly after purchase.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers praise the beautiful designs, excellent... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the excellent craftsmanship, durable... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the helpfulness and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers praise fast shipping, with... See more

Order

Customers consistently note ambiguous experiences with order. While many reviewers praise fast delivery, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really liked the designs when I saw them online and when I received the items, they exceeded my expectations. Great quality for very fair prices, perfect modern designs. I had an issue - entirely my... See more

Company replied

Rated 5 out of 5 stars

I Bought a Sava ring & chain set which looked nice & was satisfactory, unfortunately the chains were too small. Followed the Sava return process. Amsterdam customs took a while to clear but after 2wee... See more

Rated 5 out of 5 stars

The items are top quality, classy designs and complements any style. Customer service is above and beyond. All my questions and concerns were handled professionally, quickly, and with utmost care for... See more

Rated 5 out of 5 stars

The first thing is that everything (all four products) were exactly as advertised and as I expected: great quality, great length and great durability. Second, arrived ahead of schedule and had no prob... See more

Company replied


Company details

  1. Jewelry Store
  2. Fashion Accessories Store
  3. Jeweler
  4. Jewelry Designer
  5. Men's Clothing Store
  6. Watch Store

Written by the company

Welcome to SAVA Amsterdam. A jewelry brand founded by two brothers in the heart of Amsterdam. Inspired by the city’s style and energy, we create minimal, timeless pieces designed for every moment of the day.

Lifetime Warranty

Including accidental damage

Our Lifetime Warranty covers everything we state won't happen to your SAVA piece. Just email a photo of the item at info@sava-amsterdam.com along with your order number, and we'll process a replacement item for you. No questions asked, no judgement, no fuss.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

298 reviews

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Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I have purchased from this brand two…

I have purchased from this brand two times and both of them the products came impeccable, well packed and the quality of the product itself excellent. No complaints at all. Will for certain continue purchasing from sava amstersdam is the future!!

December 16, 2025
Unprompted review
Rated 1 out of 5 stars

Not high quality at all

In less than two weeks, one of the red gems disappeared from the bracelet. As you can see the quality is very bad.

December 9, 2025
SAVA Amsterdam logo

Reply from SAVA Amsterdam

Thank you for sharing your feedback. We truly appreciate you taking the time to let us know about your experience.

We are sorry to hear that a gem came off your bracelet. While our pieces are carefully crafted, wear and handling can sometimes affect delicate details depending on how the item is used.

We would love the opportunity to review this with you and help make things right. Please reach out to our support team directly with your order details so we can work together on a resolution.

Your satisfaction is very important to us, and we are always happy to assist.

Rated 1 out of 5 stars

I am this close to report this company

I am this close to report this company!

I made an order (#51936) to be delivered to my home address in Athens (Greece). I received an email claiming the carrier could deliver the package as they failed to reach me by phone and as i was working from home for sure nobody rang my bell (please note that a phone number is not mandatory when placing an order). There is no number provided for calling the carrier in Greece and i only received an email showing a weird number abroad...After sending emails and messages on Instagram nobody has yet helped contact the carrier in Greece in order to find an alternative way to get my packaged delivered.

To this moment i am not even sure this company exists!

Be aware when you place an order

December 12, 2025
Unprompted review
SAVA Amsterdam logo

Reply from SAVA Amsterdam

Thank you for taking the time to share your experience. We truly appreciate you bringing this to our attention.

We want to reassure you that we are a legitimate business and that your order was successfully processed and handed over to the courier for delivery to the address provided. Once an order is with the carrier, delivery attempts and contact methods are fully managed by them and are unfortunately outside of our direct control.

That said, we absolutely want to help you receive your package. Sometimes carriers attempt delivery based on their internal procedures, including phone contact when available, even if a phone number is optional at checkout. Delays or missed attempts can occur due to local courier operations.

We kindly ask you to contact our support team again directly with your order number #51936 so we can review the latest tracking details and assist you in coordinating the next possible delivery steps with the courier.

Your order matters to us, and we are committed to helping resolve this together.

Rated 5 out of 5 stars

High Quality Style & Customer Experience

When you buy a ring, necklace or any item from Sava Amsterdam, it's high quality and supports a great business. I have three rings and two necklaces from Sava and am impressed every time by the quality and style of the product but it's simplicity too. When I ordered a ring that was too small, I had a great customer experience with Sava. Their communication was exceptional and I knew they really cared about our interaction and my experience with their brand and products. When you normally just talk to a chat bot, their team was amazing, and human. Keep up the amazing work.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

The jewerly is amazing,

The jewerly is amazing,
The quality of the products and packaging for the price is insane, amazing. Shipping took a bit long but i did order on black friday so i understand.

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

I had aI had an amazing experience with this companyn amazing experience with this…

I had an amazing experience with this company. Not only are their products high-quality, but their customer service is truly exceptional. I made a mistake when placing my order, and they responded quickly, kindly, and were more than willing to help me fix it. They guided me through everything with a great attitude and made the whole process incredibly easy.

I’m very happy with my purchase and even happier with the way they treated me as a customer. It’s rare to find a company that cares this much. I will definitely be buying from them again and recommending them to others.

Highly satisfied!

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Want great jewelry? Search no further!

The products are INSANELY GOOD! Considering the price point of all their individual products plus all the sales the have going on...It just gets better!
(Ordered twice already and can guarantee the number will only increase!)

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Good product, Best customer service

I had issue with receiving wrong items. But, Khreen is very good at providing customer service, very polite and fast response. Besides that, their products are very good quality, fast shipping. So far I’m happy for what I pay. It’s worth the money. Thank you SAVA team, you’re the best.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

10/10 customer service

10/10 customer service, my parcel was taking a while to arrive and i was getting a little nervous as i’ve never used SAVA before, i should have been more patient as it’s christmas and i ordered during black friday weekend🤦‍♀️ but anyway, i sent the team an email on saturday night and by sunday morning i had a lovely reply and it put me right at ease, Khreen had gone out his way, checked on my order and given me an update even on a sunday, these guys are great and i’m not worried at all anymore!
soo excited to get my package, my partner is going to love it,
if your thinking of ordering from here but are unsure, do it! the customer support team are amazing so if any problems were to arise, they’d sort it imediatley. i’m so so impressed.

December 7, 2025
Unprompted review
Rated 5 out of 5 stars

Efficiency, Effectiveness, and Excellent Service

I am extremely satisfied with my experience with Sava Amsterdam. The company is truly committed to its customers and offers products of outstanding quality. Everything I ordered arrived beautifully packaged and exactly as expected. I reached out to their team by email and received a prompt, polite, and efficient response, which shows how professional and reliable they are. It’s rare to find a company that combines excellent materials, great design, and exceptional customer care. I highly recommend Sava Amsterdam and will definitely purchase from them again.

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

Love Sava Amsterdam

Wow, wow, wow… believe me the quality of the product are real good even after a summer of swimming and sweating. I received also a lot of compliments for my 2 bracelets. Besides the products the service is also very good! Very friendly people working for Sava Amsterdam.

November 12, 2025
Unprompted review

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