Savana Reviews 

54,293
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 9,071 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their good quality, durable fabric, and modern designs, finding them appealing and varied. Many also appreciate the reasonable and affordable prices, often considering them well-justified by the product quality and the good packaging received. However, some customers noted issues with delivery services, reporting them as late or extremely delayed. A few felt that the quality of certain products was not good, citing poor stitching or receiving damaged items. Additionally, some reviewers were not happy with the pricing, perceiving it as too high, and problems with returns or exchanges were also mentioned.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers expressing satisfaction with... See more

Quality

Customers generally express satisfaction with the quality of products, often highlighting the fabric,... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers expressing dissatisfaction due to... See more

Price

Reviewers highlight positive aspects of price, with many finding products to be of good quality and... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing disappointment due to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fabric quality durbale, introduce to fresh, latest and new arrivals which are really cool, modern and overall presents Stunning look. Though many times it feels like there's lot price hype. Delivery s... See more

Company replied

Rated 4 out of 5 stars

You could improve your return and exchange program. Also please get a better customer service team. The order was delivered smoothly no complaints with that the product was good too.

Company replied

Rated 4 out of 5 stars

Amazing quality of products and delivery packaging and deliver service is awesome 🤩 but price of the products can be little reduced please try that

Company replied

Rated 4 out of 5 stars

No doubt products are good but Delivery take long time , problem in returning and no exchange option

Company replied


Company details

  1. Women's Clothing Store
  2. Costume Jewelry Shop
  3. Fashion Accessories Store

Written by the company

Welcome to Savana, where the spirit roams free and the heart beats wild. Inspired by the wild spirit of the Savannah, our brand celebrates diversity, individuality, and endless possibilities. We're more than just a clothing line; we're a sanctuary for the daring, the dreamers, and the fiercely independent souls. From college campuses to city streets, we've got your back, providing the perfect pieces for your eclectic tastes and thirst for adventure. Online all day? You'll find styles inspired by the hottest social media trends, empowering you to dress for the adventure of everyday life in clothes that don't break the bank. But Savana isn't just about looking good; it's about expressing who you are and what you stand for. Join us in embracing boundless diversity, endless possibilities, and the beauty of being uniquely & unapologetically you.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

54K reviews

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4.3

All reviews

(54,293)

5,444 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality is very good

Quality is very good

August 3, 2026
Savana logo

Reply from Savana

Hey! Thank you so much for your feedback. 💖 It truly means a lot to us! We're always working to make your shopping experience even better. Thanks for being a part of the Savana fam! ✨

Rated 4 out of 5 stars

Good quality, late delivery

The quality is great even the product catalogue has lot of variety the only issue is the delivery time, it does take atleast 10 days for most products.

January 1, 2026
Savana logo

Reply from Savana

Hey! Thank you so much for your feedback. 💖 It truly means a lot to us! We're always working to make your shopping experience even better. Thanks for being a part of the Savana fam! ✨

Rated 4 out of 5 stars

Good quality

The quality of product is too good
But in some size there's misunderstanding like they offer S not XS so it's the only problem in some products otherwise overall very good.

July 6, 2026
Savana logo

Reply from Savana

Hey! Thank you so much for your feedback. 💖 It truly means a lot to us! We're always working to make your shopping experience even better. Thanks for being a part of the Savana fam! ✨

Rated 5 out of 5 stars

The fiting and the quality of the…

The fiting and the quality of the product is so soft and nice .

June 29, 2026
Savana logo

Reply from Savana

Hey! Thank you so much for your feedback. 💖 It truly means a lot to us! We're always working to make your shopping experience even better. Thanks for being a part of the Savana fam! ✨

Rated 5 out of 5 stars

Love you savana💖🎀the best shopping…

Love you savana💖🎀the best shopping app🥹🤌

June 11, 2026
Savana logo

Reply from Savana

Hey! Thank you so much for your feedback. 💖 It truly means a lot to us! We're always working to make your shopping experience even better. Thanks for being a part of the Savana fam! ✨

Rated 5 out of 5 stars

Perfect quality

Perfect quality

August 3, 2026
Savana logo

Reply from Savana

Hey! Thank you so much for your feedback. 💖 It truly means a lot to us! We're always working to make your shopping experience even better. Thanks for being a part of the Savana fam! ✨

Rated 4 out of 5 stars

Sometimes the product quality is very…

Sometimes the product quality is very bad

June 6, 2026
Savana logo

Reply from Savana

Hey! Thank you so much for your feedback. 💖 It truly means a lot to us! We're always working to make your shopping experience even better. Thanks for being a part of the Savana fam! ✨

Rated 2 out of 5 stars

The fabric was not good

The fabric was not good, very thin and not received as shown in the product images.

July 6, 2026
Savana logo

Reply from Savana

Hey! We’re truly sorry to hear about your experience, and we completely understand your frustration. This isn’t the level of service we strive for. Please reach out to escalations@savana.com, and we’ll make it a priority to resolve this and ensure you’re taken care of.

Rated 5 out of 5 stars

Excellent performance by the whole team…

Excellent performance by the whole team and workers also the products quality is superb!

August 3, 2026
Savana logo

Reply from Savana

Hey! Thank you so much for your feedback. 💖 It truly means a lot to us! We're always working to make your shopping experience even better. Thanks for being a part of the Savana fam! ✨

Rated 1 out of 5 stars
Savana logo

Reply from Savana

Hey! We’re truly sorry to hear about your experience, and we completely understand your frustration. This isn’t the level of service we strive for. Please reach out to escalations@savana.com, and we’ll make it a priority to resolve this and ensure you’re taken care of.

Rated 1 out of 5 stars

I have not received my refund

I have not received my refund. Its been over a month now.

June 22, 2026
Savana logo

Reply from Savana

Hey! We’re truly sorry to hear about your experience, and we completely understand your frustration. This isn’t the level of service we strive for. Please reach out to escalations@savana.com, and we’ll make it a priority to resolve this and ensure you’re taken care of.

Rated 5 out of 5 stars

Verry good i love it

August 3, 2026
Savana logo

Reply from Savana

Hey! Thank you so much for your feedback. 💖 It truly means a lot to us! We're always working to make your shopping experience even better. Thanks for being a part of the Savana fam! ✨

Rated 1 out of 5 stars

Worst customer service experience

Worst customer service experience, agents take 10-15 min to reply

August 3, 2026
Savana logo

Reply from Savana

Hey! We’re truly sorry to hear about your experience, and we completely understand your frustration. This isn’t the level of service we strive for. Please reach out to escalations@savana.com, and we’ll make it a priority to resolve this and ensure you’re taken care of.

Rated 1 out of 5 stars

Defective productw not worth

Defective product bad quality

August 3, 2026
Savana logo

Reply from Savana

Hey! We’re truly sorry to hear about your experience, and we completely understand your frustration. This isn’t the level of service we strive for. Please reach out to escalations@savana.com, and we’ll make it a priority to resolve this and ensure you’re taken care of.

Rated 5 out of 5 stars

The quality is good

The products are worthy and personally in love with the qualities

July 26, 2026
Savana logo

Reply from Savana

Hey! Thank you so much for your feedback. 💖 It truly means a lot to us! We're always working to make your shopping experience even better. Thanks for being a part of the Savana fam! ✨

Rated 1 out of 5 stars

The delivery is extremely late

The delivery is extremely late, they delivered my order after freaking 20days.

June 10, 2026
Savana logo

Reply from Savana

Hey! We’re truly sorry to hear about your experience, and we completely understand your frustration. This isn’t the level of service we strive for. Please reach out to escalations@savana.com, and we’ll make it a priority to resolve this and ensure you’re taken care of.

Rated 5 out of 5 stars

Great shopping experience …

Shopping at Savana has been a great experience. The outfits are beautiful, and exchange is hassle-free. I'm very happy with the trust Savana has shown in me.
.

July 25, 2026
Savana logo

Reply from Savana

Hey! Thank you so much for your feedback. 💖 It truly means a lot to us! We're always working to make your shopping experience even better. Thanks for being a part of the Savana fam! ✨

Rated 1 out of 5 stars

Worst very poor quality

Worst very poor quality

June 17, 2026
Savana logo

Reply from Savana

Hey! We’re truly sorry to hear about your experience, and we completely understand your frustration. This isn’t the level of service we strive for. Please reach out to escalations@savana.com, and we’ll make it a priority to resolve this and ensure you’re taken care of.

Rated 3 out of 5 stars

I like the product quality and some of…

I like the product quality and some of products such as hair clip was too small. I dislike the late delivery. I really want to say that please deliver at time will make shopping easy 😉. Thanks so much

August 3, 2026
Savana logo

Reply from Savana

Hey! We’re truly sorry to hear about your experience, and we completely understand your frustration. This isn’t the level of service we strive for. Please reach out to escalations@savana.com, and we’ll make it a priority to resolve this and ensure you’re taken care of.

Rated 5 out of 5 stars

So first of all the price of the…

So first of all the price of the products are so affordable and the quality is top notch i just love doing shopping with savana ...

July 1, 2026
Savana logo

Reply from Savana

Hey! Thank you so much for your feedback. 💖 It truly means a lot to us! We're always working to make your shopping experience even better. Thanks for being a part of the Savana fam! ✨

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