Savana Reviews 

54,293
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 9,071 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their good quality, durable fabric, and modern designs, finding them appealing and varied. Many also appreciate the reasonable and affordable prices, often considering them well-justified by the product quality and the good packaging received. However, some customers noted issues with delivery services, reporting them as late or extremely delayed. A few felt that the quality of certain products was not good, citing poor stitching or receiving damaged items. Additionally, some reviewers were not happy with the pricing, perceiving it as too high, and problems with returns or exchanges were also mentioned.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers expressing satisfaction with... See more

Quality

Customers generally express satisfaction with the quality of products, often highlighting the fabric,... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers expressing dissatisfaction due to... See more

Price

Reviewers highlight positive aspects of price, with many finding products to be of good quality and... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing disappointment due to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fabric quality durbale, introduce to fresh, latest and new arrivals which are really cool, modern and overall presents Stunning look. Though many times it feels like there's lot price hype. Delivery s... See more

Company replied

Rated 4 out of 5 stars

You could improve your return and exchange program. Also please get a better customer service team. The order was delivered smoothly no complaints with that the product was good too.

Company replied

Rated 4 out of 5 stars

Amazing quality of products and delivery packaging and deliver service is awesome 🤩 but price of the products can be little reduced please try that

Company replied

Rated 4 out of 5 stars

No doubt products are good but Delivery take long time , problem in returning and no exchange option

Company replied


Company details

  1. Women's Clothing Store
  2. Costume Jewelry Shop
  3. Fashion Accessories Store

Written by the company

Welcome to Savana, where the spirit roams free and the heart beats wild. Inspired by the wild spirit of the Savannah, our brand celebrates diversity, individuality, and endless possibilities. We're more than just a clothing line; we're a sanctuary for the daring, the dreamers, and the fiercely independent souls. From college campuses to city streets, we've got your back, providing the perfect pieces for your eclectic tastes and thirst for adventure. Online all day? You'll find styles inspired by the hottest social media trends, empowering you to dress for the adventure of everyday life in clothes that don't break the bank. But Savana isn't just about looking good; it's about expressing who you are and what you stand for. Join us in embracing boundless diversity, endless possibilities, and the beauty of being uniquely & unapologetically you.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

54K reviews

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4.3

All reviews

(54,293)

5,444 reviews in the last 12 months

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Rated 5 out of 5 stars

Good quality

July 24, 2026
Savana logo

Reply from Savana

Hey! Thank you so much for your feedback. 💖 It truly means a lot to us! We're always working to make your shopping experience even better. Thanks for being a part of the Savana fam! ✨

Rated 5 out of 5 stars

It's nice but delivery is late

It's good .. delivery is late but

July 13, 2026
Savana logo

Reply from Savana

Hey! Thank you so much for your feedback. 💖 It truly means a lot to us! We're always working to make your shopping experience even better. Thanks for being a part of the Savana fam! ✨

Rated 3 out of 5 stars

Well I ordered a Bracelet and it came…

Well I ordered a Bracelet and it came in looking really dark-ish. Looks like it was used up honestly.

So when I requested a return, I only got some of the money back not the whole money returned.

Savana overall has been a great app but this is the first time I saw this kind of behaviour.

Maybe I might order from savana again but maybe not it's jewellery.

I got the order on Friday 19 june.

June 19, 2026
Savana logo

Reply from Savana

Hey! We’re truly sorry to hear about your experience, and we completely understand your frustration. This isn’t the level of service we strive for. Please reach out to escalations@savana.com, and we’ll make it a priority to resolve this and ensure you’re taken care of.

Rated 4 out of 5 stars

I like it. But the dilivery take so long.

I love the fashion and style. But I think you should work on dilivery. Because it's take so long.

August 3, 2026
Savana logo

Reply from Savana

Hey! Thank you so much for your feedback. 💖 It truly means a lot to us! We're always working to make your shopping experience even better. Thanks for being a part of the Savana fam! ✨

Rated 5 out of 5 stars

Savana is too good in material of…

Savana is too good in material of clothing and packaging is too good and I love if I get a PR from you!!! You doing too welll 💌

August 3, 2026
Savana logo

Reply from Savana

Hey! Thank you so much for your feedback. 💖 It truly means a lot to us! We're always working to make your shopping experience even better. Thanks for being a part of the Savana fam! ✨

Rated 3 out of 5 stars

Delivery is very slow

August 3, 2026
Savana logo

Reply from Savana

Hey! We’re truly sorry to hear about your experience, and we completely understand your frustration. This isn’t the level of service we strive for. Please reach out to escalations@savana.com, and we’ll make it a priority to resolve this and ensure you’re taken care of.

Rated 5 out of 5 stars

It's great experience with savana.

It's great experience with savana.. new collection eligent Dresses..loved it.

August 3, 2026
Savana logo

Reply from Savana

Hey! Thank you so much for your feedback. 💖 It truly means a lot to us! We're always working to make your shopping experience even better. Thanks for being a part of the Savana fam! ✨

Rated 1 out of 5 stars

It takes forever to ship and even the…

It takes forever to ship and even the return response...I could not return my parcels.

June 23, 2026
Savana logo

Reply from Savana

Hey! We’re truly sorry to hear about your experience, and we completely understand your frustration. This isn’t the level of service we strive for. Please reach out to escalations@savana.com, and we’ll make it a priority to resolve this and ensure you’re taken care of.

Rated 4 out of 5 stars

arrives quickly

Arrived before expected date

July 15, 2026
Savana logo

Reply from Savana

Hey! Thank you so much for your feedback. 💖 It truly means a lot to us! We're always working to make your shopping experience even better. Thanks for being a part of the Savana fam! ✨

Rated 5 out of 5 stars

The products ive received were so gud…

The products ive received were so gud and at the point to its quality ♥️loved using savana

May 29, 2026
Savana logo

Reply from Savana

Hey! Thank you so much for your feedback. 💖 It truly means a lot to us! We're always working to make your shopping experience even better. Thanks for being a part of the Savana fam! ✨

Rated 1 out of 5 stars

delivery delay

delivery delay

June 17, 2026
Savana logo

Reply from Savana

Hey! We’re truly sorry to hear about your experience, and we completely understand your frustration. This isn’t the level of service we strive for. Please reach out to escalations@savana.com, and we’ll make it a priority to resolve this and ensure you’re taken care of.

Rated 4 out of 5 stars

Good

Mla experience is good for cloth material

August 3, 2026
Savana logo

Reply from Savana

Hey! Thank you so much for your feedback. 💖 It truly means a lot to us! We're always working to make your shopping experience even better. Thanks for being a part of the Savana fam! ✨

Rated 1 out of 5 stars

Very bad 😞 very small size

Very bad 😞 very small size

August 3, 2026
Savana logo

Reply from Savana

Hey! We’re truly sorry to hear about your experience, and we completely understand your frustration. This isn’t the level of service we strive for. Please reach out to escalations@savana.com, and we’ll make it a priority to resolve this and ensure you’re taken care of.

Rated 1 out of 5 stars

Worst customer support service one of…

Worst customer support service one of my pickup was pemding from last 10 days so worst delivery amd pickup service .

August 1, 2026
Savana logo

Reply from Savana

Hey! We’re truly sorry to hear about your experience, and we completely understand your frustration. This isn’t the level of service we strive for. Please reach out to escalations@savana.com, and we’ll make it a priority to resolve this and ensure you’re taken care of.

Rated 5 out of 5 stars

Excellent!

September 4, 2025
Savana logo

Reply from Savana

Hey! Thank you so much for your feedback. 💖 It truly means a lot to us! We're always working to make your shopping experience even better. Thanks for being a part of the Savana fam! ✨

Rated 1 out of 5 stars

I haven't received my products yet

I haven't received my products yet, it's been more than two weeks, it's showing out of delivery but, no one ever called.Have mailed the customer service & no response yet.

July 27, 2026
Savana logo

Reply from Savana

Hey! We’re truly sorry to hear about your experience, and we completely understand your frustration. This isn’t the level of service we strive for. Please reach out to escalations@savana.com, and we’ll make it a priority to resolve this and ensure you’re taken care of.

Rated 5 out of 5 stars

Best quality nice fitting 👌

Best quality nice fitting 👌

August 3, 2026
Savana logo

Reply from Savana

Hey! Thank you so much for your feedback. 💖 It truly means a lot to us! We're always working to make your shopping experience even better. Thanks for being a part of the Savana fam! ✨

Rated 1 out of 5 stars

Not good at all

Not good at all , very tough for hairs .

August 3, 2026
Savana logo

Reply from Savana

Hey! We’re truly sorry to hear about your experience, and we completely understand your frustration. This isn’t the level of service we strive for. Please reach out to escalations@savana.com, and we’ll make it a priority to resolve this and ensure you’re taken care of.

Rated 4 out of 5 stars

Quality is superb

July 3, 2026
Savana logo

Reply from Savana

Hey! Thank you so much for your feedback. 💖 It truly means a lot to us! We're always working to make your shopping experience even better. Thanks for being a part of the Savana fam! ✨

Rated 5 out of 5 stars

Honestly Savana is the best brand for…

Honestly Savana is the best brand for female clothes.
Every clothes comes with its unique texture and styling.
I always preferred Qualities over quantities.
I love every clothes I’ve ordered and do not regret how expensive it is.

February 1, 2026
Savana logo

Reply from Savana

Hey! Thank you so much for your feedback. 💖 It truly means a lot to us! We're always working to make your shopping experience even better. Thanks for being a part of the Savana fam! ✨

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