While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 184 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the promptness of repairs and the clear, proactive communication throughout the process. Many people appreciate the affordability of the repairs, noting that it saved them from having to purchase new devices. The staff is frequently commended for their skill and professionalism, bringing devices back to life that manufacturers deemed unrepairable. While the service and quality of repairs receive strong consensus, opinions on the product itself are more varied, with some customers experiencing issues with their devices that required repair. However, the overall sentiment remains highly positive regarding the company's ability to address these issues effectively.

What people talk about most

Service

Consumers find service to be positive, consistently praising its efficiency, speed, and professionalism. Many... See more

Product

Clients share ambiguous opinions on product. Many customers express satisfaction with repairs, highlighting... See more

Quality

Customers had positive experiences with quality. Many reviewers were delighted with their repaired items,... See more

Price

Reviewers highlight positive aspects of price, consistently praising the affordability and value. Many... See more

Staff

People report positive experiences with staff. Customers consistently praise the excellent service provided... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After many years of service my Sony WF-1000XM3 earbuds batteries wouldn't hold a charge, giving me a low battery warning after 20 minutes. Not wanting to spend for a new pair I looked at more budget m... See more

Rated 5 out of 5 stars

I am one of Sony WF-1000XM4 owners who faced battery issue after firmware update. Been so frustrated as paid 220£ for them and less than in 3 years they became useless. Contacted Sony but they were... See more

Rated 5 out of 5 stars

Excellent service in replacing the batteries of my Sony WF-1000XM4 earbuds. They had fallen victim to the dreaded Sony firmware update right bud battery slayer. Now back to great battery life. Also ve... See more

Rated 5 out of 5 stars

I had Bose mini soundlink Bose said was i Unrepairable and offered me a part exchange at more than normal retail 🤕 Found SMD online …perfect very easy to contact and offered a repair solution t... See more


Company details

  1. Electronics Repair Shop
  2. Repair Service

Written by the company

We specialise in electronics gadget repair, dedicated to revitalising your malfunctioning devices. If you're contemplating disposing of your defective baby monitor, Amazon Fire Stick, Dre Beats Pill Bluetooth Speakers, BT Video Baby Monitor 6000, or VTech Smart Video Monitor, there's no need to do so. At SaveMyDevice, our expert technicians can restore your BT Baby Monitor, Angelcare Baby Monitors, and BLUE Yeti USB Microphones, and repair USB charging ports, making them function like new. Discover our repair process today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

354 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great repair service

I was reluctant to send my device by post for repairs, but the service and the communication have been brilliant, highly recommended
i also really appreciated the transparent pricing

December 24, 2025
Rated 5 out of 5 stars

Excellent service

Excellent service, saved me spending a lot of money replacing my Garmin. Communication was easy and a quick turn around.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Really quick service and repair.

Really quick service. Very pleased overall from my initial telephone enquiry with Leo to receiving my Garmin Edge 830 back with new screen a few days later. Repair was to a malfunctioning screen due to waterlogged from all the recent rain!

February 15, 2026
Rated 5 out of 5 stars

Excellent service from Leo

Excellent service from Leo, who repaired my Garmin Fénix 6s that wasn’t charging.
Straightforward service - brilliant. Would totally recommend and will use again.
Many thanks.

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Fast turnaround to fix hinge on Sony WH-1000XM5 headphones.

I sent my Sony WH-1000XM5 headphones to be fixed after one of the hinges snapped. The process using SaveMyDevice was quick and easy and they were returned to me fixed within a few days. Very happy with quick turnaround and email updates on the headphones being received and dispatched. Would use again.

January 31, 2026
Rated 5 out of 5 stars

Excellent Service – A True Example of How Customer Care Should Be

I recently sent my Garmin for a battery replacement, and I’m genuinely impressed. The service was exceptionally fast, the communication was clear and proactive, and the entire process was handled with a level of professionalism that’s rare today.
What really stood out was the transparency: I always knew where my device was, what stage of repair it was in, and what would happen next—all before it even arrived back to me. It sounds like such a simple thing, but so few companies get it right.
This team absolutely does. A real role model for customer service.
Thanks to this, I can enjoy my Garmin for much longer — and it’s sustainable too! Many thanks!

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Gave my watch a new lease of life

Booking a repair was easy; communication was simple and effective; and - most importantly - my Garmin Instinct 2 got repaired flawlessly (battery and mainboard were replaced). My watch was dead, but Joseph brought it back to life. Thank you!

February 8, 2026
Unprompted review
Rated 5 out of 5 stars

Don’t despair, try them for repair

Definitely saved what otherwise would have been a very expensive replacement. Super job on re-attaching a very small antenna plug on my Cardo SC Edge unit. Very responsive, helpful and speedy service and would highly recommend.

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

5 star service at a great price

5 star service at a great price. They wouldn't stop until the problem was fixed. Magnificent communication throughout.

They fixed my expensive sennheiser ie900 iems, when sennheiser could not.

I can't recommend these guys any more.

10/10

February 3, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look