While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 184 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the promptness of repairs and the clear, proactive communication throughout the process. Many people appreciate the affordability of the repairs, noting that it saved them from having to purchase new devices. The staff is frequently commended for their skill and professionalism, bringing devices back to life that manufacturers deemed unrepairable. While the service and quality of repairs receive strong consensus, opinions on the product itself are more varied, with some customers experiencing issues with their devices that required repair. However, the overall sentiment remains highly positive regarding the company's ability to address these issues effectively.

What people talk about most

Service

Consumers find service to be positive, consistently praising its efficiency, speed, and professionalism. Many... See more

Product

Clients share ambiguous opinions on product. Many customers express satisfaction with repairs, highlighting... See more

Quality

Customers had positive experiences with quality. Many reviewers were delighted with their repaired items,... See more

Price

Reviewers highlight positive aspects of price, consistently praising the affordability and value. Many... See more

Staff

People report positive experiences with staff. Customers consistently praise the excellent service provided... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After many years of service my Sony WF-1000XM3 earbuds batteries wouldn't hold a charge, giving me a low battery warning after 20 minutes. Not wanting to spend for a new pair I looked at more budget m... See more

Rated 5 out of 5 stars

I am one of Sony WF-1000XM4 owners who faced battery issue after firmware update. Been so frustrated as paid 220£ for them and less than in 3 years they became useless. Contacted Sony but they were... See more

Rated 5 out of 5 stars

Excellent service in replacing the batteries of my Sony WF-1000XM4 earbuds. They had fallen victim to the dreaded Sony firmware update right bud battery slayer. Now back to great battery life. Also ve... See more

Rated 5 out of 5 stars

I had Bose mini soundlink Bose said was i Unrepairable and offered me a part exchange at more than normal retail 🤕 Found SMD online …perfect very easy to contact and offered a repair solution t... See more


Company details

  1. Electronics Repair Shop
  2. Repair Service

Written by the company

We specialise in electronics gadget repair, dedicated to revitalising your malfunctioning devices. If you're contemplating disposing of your defective baby monitor, Amazon Fire Stick, Dre Beats Pill Bluetooth Speakers, BT Video Baby Monitor 6000, or VTech Smart Video Monitor, there's no need to do so. At SaveMyDevice, our expert technicians can restore your BT Baby Monitor, Angelcare Baby Monitors, and BLUE Yeti USB Microphones, and repair USB charging ports, making them function like new. Discover our repair process today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

354 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly Recommended!

Leo was amazing, he received my Sony WH-1000XM4’s on Tuesday and I had them back by Saturday. Classic broken right side hinge issue which is now fixed!!! Highly recommended.

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

it was exactly what I regard as normal

it was exactly what I regard as a 'normal transaction'. My battery on fitbit charge 5 went awol - google said go forth and multiply as we cant do owt and it's out of warrenty. One phone call, recorded post, and probably 10 days later and it pops back working perfectly. probably received 5 emails from the guys saying at what stage my precious fitbit was at. As I said perfectly normal - thanks.....

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, I posted my Bose qc35 on Saturday morning to ‘save my device’ , it arrived back to me by Tuesday , perfectly repaired. Thankyou !

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Air Max Headphones Repair

I sent my AirPod Max headphones in for repair/battery replacement, and I was impressed by how seamless the process was. They were returned to me in working condition within just five business days.

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

The company did an amazing job fixing my headphones. They were in constant communication with me providing updates if I asked, and shipped it back to me exceptionally quickly. Would recommend to anyone who wants something fixed quickly and to a high standard.

January 25, 2026
Unprompted review
Rated 5 out of 5 stars

Extremely honest and professional…

Extremely honest and professional service. The speaker is working as it was before it went wrong and Leo’s attitude to pricing was extremely decent to say the least - I wouldn’t hesitate to use this service again and have no reservations at all in 100% recommending.

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

First class and very quick service.

I dropped Leo a message via WhatsApp and explained the problem with my fire stick.
He sent me his address to send my fire stick.
I posted it tracked and he got it Friday. Tuesday night he rang me and said it was all fixed and working.
He sent me his bank details and I paid my bill.
I had it back by Wednesday morning.
Wow !!!
Extremely quick professional turnaround and so happy with the result.
First class service.
You can’t go wrong with this man.
Definitely use him again.
Andy.

January 21, 2026
Unprompted review
Rated 1 out of 5 stars

Sent a Veo for a new charging port

Sent a Veo for a new charging port.
Didnt even take it out of the bubble wrap.
Just returned it
Easy £25 I guess.

January 15, 2026
Unprompted review
SaveMyDevice logo

Reply from SaveMyDevice

Hi,

We’re unable to find any record of this reviewer as a customer or of any interaction with our business.

Our service involves customers sending their own devices to us for repair, where a new charging port is fitted and tested before return.

The description in this review does not reflect a service we offer. We’re always happy to resolve genuine issues directly if verifiable details are provided.

Kind regards,
Leo

Rated 5 out of 5 stars

A M A Z I N G

A M A Z I N G . You know when you wish service was just good. Well this is it. Leo has revived my much loved headphones, now they are perfect again. Joy!

January 3, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look