While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 184 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the promptness of repairs and the clear, proactive communication throughout the process. Many people appreciate the affordability of the repairs, noting that it saved them from having to purchase new devices. The staff is frequently commended for their skill and professionalism, bringing devices back to life that manufacturers deemed unrepairable. While the service and quality of repairs receive strong consensus, opinions on the product itself are more varied, with some customers experiencing issues with their devices that required repair. However, the overall sentiment remains highly positive regarding the company's ability to address these issues effectively.

What people talk about most

Service

Consumers find service to be positive, consistently praising its efficiency, speed, and professionalism. Many... See more

Product

Clients share ambiguous opinions on product. Many customers express satisfaction with repairs, highlighting... See more

Quality

Customers had positive experiences with quality. Many reviewers were delighted with their repaired items,... See more

Price

Reviewers highlight positive aspects of price, consistently praising the affordability and value. Many... See more

Staff

People report positive experiences with staff. Customers consistently praise the excellent service provided... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After many years of service my Sony WF-1000XM3 earbuds batteries wouldn't hold a charge, giving me a low battery warning after 20 minutes. Not wanting to spend for a new pair I looked at more budget m... See more

Rated 5 out of 5 stars

I am one of Sony WF-1000XM4 owners who faced battery issue after firmware update. Been so frustrated as paid 220£ for them and less than in 3 years they became useless. Contacted Sony but they were... See more

Rated 5 out of 5 stars

Excellent service in replacing the batteries of my Sony WF-1000XM4 earbuds. They had fallen victim to the dreaded Sony firmware update right bud battery slayer. Now back to great battery life. Also ve... See more

Rated 5 out of 5 stars

I had Bose mini soundlink Bose said was i Unrepairable and offered me a part exchange at more than normal retail 🤕 Found SMD online …perfect very easy to contact and offered a repair solution t... See more


Company details

  1. Electronics Repair Shop
  2. Repair Service

Written by the company

We specialise in electronics gadget repair, dedicated to revitalising your malfunctioning devices. If you're contemplating disposing of your defective baby monitor, Amazon Fire Stick, Dre Beats Pill Bluetooth Speakers, BT Video Baby Monitor 6000, or VTech Smart Video Monitor, there's no need to do so. At SaveMyDevice, our expert technicians can restore your BT Baby Monitor, Angelcare Baby Monitors, and BLUE Yeti USB Microphones, and repair USB charging ports, making them function like new. Discover our repair process today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

354 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt, expert, diagnosis and inexpensive repair.

My enquiry got prompt, personal, expert attention.
Leo diagnosed and repaired the fault on my JBL Extreme 3 speaker quickly and inexpensively.
I applaud SaveMyDevice for the thoughtful design and operation of their website and order process, their sustainability ethic and their excellent customer service.

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Remote control repair

Contacted Leo to see if he could repair my gas fire remote control. After sending some images to him , he confirmed that a micro solder repair was possible. The whole process from payment to receiving my repaired remote control was an extremely quick 2/3 days. The repair was very professional and I would have no hesitation in recommending Save my Device

October 30, 2025
Rated 5 out of 5 stars

Bose Soundlink Micro Speaker Repair

Leo was very responsive with questions and timing. Explained the problem, sorted it and upgraded the firmware on the device for me! It was returned very promptly, well packaged and in good working order.

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

Mr Leo Josephs' enerprise is excellent

Mr Leo Josephs' enerprise is excellent. My Garmin Forerunner 55 which I had for 5 years needed a new battery. In the runners shop I was told that I should replace it and get a new and better one. My smart watch connects with the GPS and enables me to record my long distance runs and walks. I was registered for the Beachy Head Marathon on 25/10/2025. Mr Josephs replaced the battery in three days so I could take it to my event connect to the GPS and record all the data including the route. I am very pleased and happy that my device was SAVED! THANK YOU M r Josephs! Based on my experience I am awarding 5 stars to this company.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great job

Great job, affordable, quick, professional. Would recommend!

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Great service to extend the life of…

Great service to extend the life of these mics. It is so easy to damage the port and this service really helps with a repair from design flaw that makes it too easy to damage your cable and port IMHO. The cable insert should really be protected so it cannot be bent.

October 13, 2025
Rated 5 out of 5 stars

A second absolutely excellent…

A second absolutely excellent experience with SaveMyDevice. Mini USB port replaced in a head torch that would have cost a lot to replace. Excellent comms all the way through and obvious skilled work carried out. Renew rather than replace!!

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great job on the repair

Great job on the repair, service was fast efficient and friendly. Would definetly use again and I would recommend to anyone else needing their device saved.

October 7, 2025
Rated 5 out of 5 stars

Sony WF-1000XM4 battery change

I am one of Sony WF-1000XM4 owners who faced battery issue after firmware update. Been so frustrated as paid 220£ for them and less than in 3 years they became useless. Contacted Sony but they were quite useless. So found Leo in google search and without a doubt proceeded with order. Communication is top-notch.
Can't thank Leo enough for giving my headphones a new life 😀.
Will definitely recommend and will use Leo services in a future.
Thank you one more time.

October 6, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look