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Review summary

Created with AI, based on recent reviews

Looking at 184 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the promptness of repairs and the clear, proactive communication throughout the process. Many people appreciate the affordability of the repairs, noting that it saved them from having to purchase new devices. The staff is frequently commended for their skill and professionalism, bringing devices back to life that manufacturers deemed unrepairable. While the service and quality of repairs receive strong consensus, opinions on the product itself are more varied, with some customers experiencing issues with their devices that required repair. However, the overall sentiment remains highly positive regarding the company's ability to address these issues effectively.

What people talk about most

Service

Consumers find service to be positive, consistently praising its efficiency, speed, and professionalism. Many... See more

Product

Clients share ambiguous opinions on product. Many customers express satisfaction with repairs, highlighting... See more

Quality

Customers had positive experiences with quality. Many reviewers were delighted with their repaired items,... See more

Price

Reviewers highlight positive aspects of price, consistently praising the affordability and value. Many... See more

Staff

People report positive experiences with staff. Customers consistently praise the excellent service provided... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After many years of service my Sony WF-1000XM3 earbuds batteries wouldn't hold a charge, giving me a low battery warning after 20 minutes. Not wanting to spend for a new pair I looked at more budget m... See more

Rated 5 out of 5 stars

I am one of Sony WF-1000XM4 owners who faced battery issue after firmware update. Been so frustrated as paid 220£ for them and less than in 3 years they became useless. Contacted Sony but they were... See more

Rated 5 out of 5 stars

Excellent service in replacing the batteries of my Sony WF-1000XM4 earbuds. They had fallen victim to the dreaded Sony firmware update right bud battery slayer. Now back to great battery life. Also ve... See more

Rated 5 out of 5 stars

I had Bose mini soundlink Bose said was i Unrepairable and offered me a part exchange at more than normal retail 🤕 Found SMD online …perfect very easy to contact and offered a repair solution t... See more


Company details

  1. Electronics Repair Shop
  2. Repair Service

Written by the company

We specialise in electronics gadget repair, dedicated to revitalising your malfunctioning devices. If you're contemplating disposing of your defective baby monitor, Amazon Fire Stick, Dre Beats Pill Bluetooth Speakers, BT Video Baby Monitor 6000, or VTech Smart Video Monitor, there's no need to do so. At SaveMyDevice, our expert technicians can restore your BT Baby Monitor, Angelcare Baby Monitors, and BLUE Yeti USB Microphones, and repair USB charging ports, making them function like new. Discover our repair process today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

354 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I had Bose speaker Bose suggested I binned 🤕

I had Bose mini soundlink Bose said was i
Unrepairable and offered me a part exchange at more than normal retail 🤕
Found SMD online …perfect very easy to contact and offered a repair solution that was extremely good value for money.
Speaker sent off , confirmation of delivery and a day later email confirming speaker repaired and on its way back .
Works perfectly and would definitely recommend Leo if you have a Bose product that doesn’t work and Bose won’t help !
SMD were excellent from initial contact to receiving the speaker back .
Thank you very much Leo

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

SMD microsoldering job.

Had a torn off u.fl WiFi connector on a board that needed a new one microsoldered. Leo did a fantastic job, and also repaired a broken trace.
On top of that he was able to get the remnants of the old connector out of the WiFi lead (very tricky job). And was a very quick turnaround.

Highly recommended!

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

The Best! (Sony WF-1000XM4 battery replacement)

Excellent service in replacing the batteries of my Sony WF-1000XM4 earbuds. They had fallen victim to the dreaded Sony firmware update right bud battery slayer. Now back to great battery life. Also very speedy turnaround - posted them Monday, back Friday. Recommended 1000%

August 13, 2025
Rated 5 out of 5 stars

WF-1000M4 earbuds like new!

My WF-1000M4 earbuds had been playing up for a while so with a little hesitancy I decided to send them off for new batteries to Savemydevice as I had read bad reviews of the main Sony repair service.
The postal instructions weren't quite clear -that's my only criticism. Other than that the repair was completed very quickly and invisibly. the headphones are working like new and they were returned within a couple of days. Perfect!

August 7, 2025
Rated 5 out of 5 stars

Go above and beyond

Went above to fix my device and deliver excellent customer service. Very quick turnaround and constant communication and updates. Can't recommend highly enough.

July 30, 2025
Rated 5 out of 5 stars

Super quick and easy

Super quick and easy. Revived the repair in just over 3 days since sending. All works perfectly. Really impressed. My 3 year old expensive ear buds would have gone in WEEE waste otherwise. So happy to keep using them.

August 9, 2025
Unprompted review
Rated 5 out of 5 stars

Good job

Good job, fixed my Sony earphones with new batteries and no issues so far. Appreciate the warranty on the work as well. Process was very easy and even postage was well worth it rather than buying another pair.

July 26, 2025
Rated 5 out of 5 stars

Top Service

Had a pair of Boss QC35 II. Had a faulty right hand ear. Repaired as good a s new and back with me in under a week.

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience all round

Great Experience all round

My Sony WF-1000MX4's needed replacement batteries.

Easy process to get them over and back within a couple of days, working perfectly.

Would recommend, no hesitation.

July 26, 2025
Rated 5 out of 5 stars

Fast battery drain on one WF-1000XM4 earbud

I had the classic fast battery drain on one earbud on Sony WF-1000XM4s. From 100 to zero in ten minutes. Sent off to Leo on the Friday and received back Sunday. Battery replaced and the earbud works perfectly. I did a lot of research and he appears to be one of the few that offers this service. Very happy indeed.

July 20, 2025
Unprompted review

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