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Review summary

Created with AI, based on recent reviews

Looking at 184 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the promptness of repairs and the clear, proactive communication throughout the process. Many people appreciate the affordability of the repairs, noting that it saved them from having to purchase new devices. The staff is frequently commended for their skill and professionalism, bringing devices back to life that manufacturers deemed unrepairable. While the service and quality of repairs receive strong consensus, opinions on the product itself are more varied, with some customers experiencing issues with their devices that required repair. However, the overall sentiment remains highly positive regarding the company's ability to address these issues effectively.

What people talk about most

Service

Consumers find service to be positive, consistently praising its efficiency, speed, and professionalism. Many... See more

Product

Clients share ambiguous opinions on product. Many customers express satisfaction with repairs, highlighting... See more

Quality

Customers had positive experiences with quality. Many reviewers were delighted with their repaired items,... See more

Price

Reviewers highlight positive aspects of price, consistently praising the affordability and value. Many... See more

Staff

People report positive experiences with staff. Customers consistently praise the excellent service provided... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After many years of service my Sony WF-1000XM3 earbuds batteries wouldn't hold a charge, giving me a low battery warning after 20 minutes. Not wanting to spend for a new pair I looked at more budget m... See more

Rated 5 out of 5 stars

I am one of Sony WF-1000XM4 owners who faced battery issue after firmware update. Been so frustrated as paid 220£ for them and less than in 3 years they became useless. Contacted Sony but they were... See more

Rated 5 out of 5 stars

Excellent service in replacing the batteries of my Sony WF-1000XM4 earbuds. They had fallen victim to the dreaded Sony firmware update right bud battery slayer. Now back to great battery life. Also ve... See more

Rated 5 out of 5 stars

I had Bose mini soundlink Bose said was i Unrepairable and offered me a part exchange at more than normal retail 🤕 Found SMD online …perfect very easy to contact and offered a repair solution t... See more


Company details

  1. Electronics Repair Shop
  2. Repair Service

Written by the company

We specialise in electronics gadget repair, dedicated to revitalising your malfunctioning devices. If you're contemplating disposing of your defective baby monitor, Amazon Fire Stick, Dre Beats Pill Bluetooth Speakers, BT Video Baby Monitor 6000, or VTech Smart Video Monitor, there's no need to do so. At SaveMyDevice, our expert technicians can restore your BT Baby Monitor, Angelcare Baby Monitors, and BLUE Yeti USB Microphones, and repair USB charging ports, making them function like new. Discover our repair process today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

354 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service - rescued by flailing Bose QC Earbuds with replacement batteries, no hassle cost viable service very apt Company name, thank you!

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

I would like to say it very rare to…

I would like to say it very rare to find a professional business these days but I can honestly say SaveMyDevice is the most
Professional business I have had the opportunity to use
They saved what to others may have been a throw away item and gave me back a cherished item

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

Really great service

Really fast replacement of batteries in my faulty Sony WF-1000 XM4a headphones. Sent to SaveMyDevice on a Monday and returned by Thursday. Working perfectly and fixed a fraction of Sony customer service. Would definitely use again.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great service! Good as new after repair

I have a pair of Sony earphones that were experiencing battery drain. Sony quoted me a price close to RRP so thought to send them to Savemydevice. Best decision I made as they were returned very quickly and they're good as new now. Highly recommend.

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

I can't honestly thank Leo enough

I can't honestly thank Leo enough. Long story short, my On/Off button on my Garmin failed so I sent it off to savemydevice and it was repaired and returned really quickly. However the repair wasn't what I was expecting and so i had a conversation with Leo and told him my concern. He then took my device back and sorted my issue with absolutely no fuss what so ever. Top service. 1000% happy with the service and would use again.

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

Garmin screen repair.

I sent my Garmin bike computer for the screen repair. It was repaired and returned in the time given. Communication with Leo was first class. Highly recommended, excellent service.

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

I thought my device was beyond repair …

I didn’t have much hope my item was repairable but within 24 hrs of receipt Leo informed he had it all fixed and he posted it back to me super quick . I can definitely recommend and will keep his details on file for future use .
Thanks very much

May 30, 2025
Unprompted review
Rated 5 out of 5 stars

Sony XM4 Earbuds Repair

Sent in my Sony XM4 earbuds for a battery replacement becIse it got to the point where they would only last 30mins on a full charge, I didn't even know this kind of service existed so I was a little surprised.

Anyway I sent them off day 1, received by save my device on day 2, repaired on day 3 and delivered back to me on day 4.

The earphones are good as new in terms of battery life as far as I've been able to tell and to think I was on the brink of spending £250 for a pair of new ones!

Amazing service, couldn't be happier with both the service & the repair.

Thank you

May 23, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service...actually did save my device

Great service, changed the capacitors in my DAC as well as some neccesary microsoldering which was all actioned to perfection..now working good as new.
Cheers Leo, will definitely use again and wholeheartedly recommend your services ⭐⭐⭐⭐⭐

May 23, 2025
Unprompted review
Rated 5 out of 5 stars

Super fast, super effective

I sent in my Boifun monitor after having no luck with the local repair shops as the charging port wasn't functioning anymore. Not wanting to buy a whole new baby camera, I used this business and from sending it off, fixing it and receiving it back took 2 working days! Amazed by their no frills service, definitely recommend, thank you!

May 20, 2025
Unprompted review

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