Saviour Energy Solutions Ltd Reviews 267

TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Repugnant Work The work left my property in a disordered state: Mess left behind: Dust, debris, and general rubbish were scattered throughout the house, forcing me to clean. Unprotected belongings... See more

Rated 5 out of 5 stars

Waste of time .. useless, wortless, cowboy builders .. worst service possible please avoid.. was all talk at start,promised good work but at the end took shortcuts, never completed the work .. build... See more

Company replied

Rated 3 out of 5 stars

19 May 2023 - Disappointing experience Have dropped to 3stars & will lower further if continues. There is still outstanding work that needs to be completed that has been picked up on Inspector... See more

Company replied

Rated 5 out of 5 stars

Shahid and his team provided the Loft Insulation and it was done very efficiently. The guys were very professional and fiendly and considered every privacy needed whilst the work being carried ou... See more

Company replied

Company details

  1. Green Energy Supplier
  2. Heating Contractor
  3. Boiler and Heating Service
  4. Insulation Contractor
  5. Solar Energy Contractor

Written by the company

Saviour Energy Solutions Ltd is working closely with Green Deal Providers and helping customers by reducing their Energy Bills through Energy Efficient improvements such as External Wall Insulation, Internal Wall Insulation, Cavity Wall Insulation, LOFT Insulation, Boiler Replacement, Underfloor insulation, Room in Roof Insulation, Airsource Heat Pump and Solar Panels.


Contact info

3.8

Great

TrustScore 4 out of 5

267 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Quick and easy service

Quick and easy service! Very friendly and efficient - thank you for your service!

December 1, 2023
Unprompted review
Saviour Energy Solutions Ltd logo

Reply from Saviour Energy Solutions Ltd

Thank you for taking the time to leave us great feedback.

Rated 2 out of 5 stars

Misleading, not Clear & not fully responded!

I was mislead with the amount of £700 which i had to pay in advance & was told it was due to scaffolding which is totally lie & incorrect as the company is getting grants from the government & i still have to pay due to other work related according to them which is 100% LIE & INCORRECT. Otherwise they will not start the work.
Scaffolding was put up on 15th May 2023!
Now when the work has started back in mid June 2023 only 2 workers came to my property to do the house work which was very ridiculous & strange. After a week so only 1 worker started to show up for weeks. Another problem was the language barrier,

I had to chase the workers & the people who are responsible, managers etc for the work at my property which is not acceptable at all. after several call to the manager who is known to be called as Bashir does not even responds properly at all!

I have also emailed even then it was not possible to get on hold of them. it looked like i am the manager & had to chase all my workers. Even the the work was completed still had a lot of important parts of the property work remaining. would not happened until the company was contacted via email from the Council which then worked out quite well. Otherwise there was no sign of them at all. Betraying the trust is the worst a person & especially a company the likes of can do which is unacceptable in a manner.

I & my family was very frustrated by their actions & how they have dealt with their work issue, very unprofessional.
I hope the company learns from all their shortcomings & learn more to be trustworthy for future!

June 15, 2023
Unprompted review
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Reply from Saviour Energy Solutions Ltd

Hi Abdul Hassan,
Saviour Energy Solutions has always responded to your calls and email complaints and also visited the property many times for all the work you have requested.
We are sorry to hear that despite our all efforts and rectifications, you still feel that you have been misled. All the work has been completed and documents have been submitted to related departments.

Kind Regards,
Saviour Energy Solutions Ltd.
01753394180

Rated 2 out of 5 stars

Not good work?

October 11, 2023
Unprompted review
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Reply from Saviour Energy Solutions Ltd

Hi there,
We would like this opportunity to investigate your feedback further. Please could you contact us at support@saviourenergysolutionsltd.com or call our team at 017 533 94180 with your property address. We’ll work with you to resolve any issues as quickly as possible.

Thank you.

Rated 5 out of 5 stars

Heating controls

Very professional service fast and efficient installation I’m happy with the technician

October 10, 2023
Unprompted review
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Reply from Saviour Energy Solutions Ltd

Thank you so much for taking the time to leave us great feedback.

Rated 1 out of 5 stars

these people lie and damage your…

these people lie and damage your property. do not contact these unprofessional. always lie and when you call them they actually hang up on you, they promised to complete the job which they never did. they lie and ask for cash money to do the job even though the government gives them the money. biggest crooks i wish i never contacted this crooks in my life. racist builders who spout abusive and language at you. im from birmingham

October 9, 2023
Unprompted review
Saviour Energy Solutions Ltd logo

Reply from Saviour Energy Solutions Ltd

Hi there,
We would like this opportunity to investigate your feedback further. Please could you contact us at support@saviourenergysolutionsltd.com or call our team at 017 533 94180 with your property address. We’ll work with you to resolve any issues as quickly as possible.

Thank you.

Rated 5 out of 5 stars

Very happy customer

Great work from Ali who came to change the heating controls. Great communication, explained everything and the benefits of the new heating control. Thank you!

October 3, 2023
Unprompted review
Saviour Energy Solutions Ltd logo

Reply from Saviour Energy Solutions Ltd

Thank you so much for taking the time to leave us great feedback.

Rated 5 out of 5 stars

Ali visited my property to change my…

Ali visited my property to change my current heating controls. He was professional and approachable. Ali conducted his work well and ensured everything was running fine.

October 3, 2023
Unprompted review
Saviour Energy Solutions Ltd logo

Reply from Saviour Energy Solutions Ltd

Thank you so much for taking the time to leave us great feedback.

Rated 5 out of 5 stars

Very quick

Very quick, afficient and polite, thank you.

October 2, 2023
Unprompted review
Saviour Energy Solutions Ltd logo

Reply from Saviour Energy Solutions Ltd

Thank you so much for taking the time to leave us great feedback.

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