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Savvy.co.ukReviews 

1,995
•
TrustScore 4.5 out of 5

4.6

Loan Agency
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Review summary

Created with AI, based on recent reviews

Looking at 646 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendly demeanor, and clear explanations, making the process easy to understand. Many highlight the excellent customer service, noting that agents are professional, patient, and ensure customers feel at ease and understand all terms. The overall service is described as quick, efficient, and straightforward, leading to a smooth user experience. However, some customers also noted issues with payment processing and communication, experiencing delays in receiving funds or being told conflicting information. A few other people also felt that the staff could be rude or condescending, and that the application process was unnecessarily interrogative and time-consuming.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently praising their helpfulness,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that staff are often described as... See more

Service

Reviewers highlight positive aspects of service, often praising the quick and efficient processes, with many... See more

User experience

Customers had positive experiences with user experience, frequently describing the application process as... See more

Payment

Clients share ambiguous opinions on payment, with some reviewers reporting a fast and easy process with quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Application process was simple & straightforward and only took a few minutes. Once my application was accepted I spoke to one of their underwriters called Felicia over the phone. The customer servic... See more

Rated 5 out of 5 stars

Took a loan out today, as I won't be paid till mid month next month, spoke to someone called Lyle as I was pre approved, he was lovely and helpful and read everything to me so that I could understand... See more

Rated 5 out of 5 stars

Mickale kept me updated throughout the process and was very friendly when dealing with him over the telephone. A big thumbs up Mickale for providing such an excellent customer service

Rated 5 out of 5 stars

Very quick process, when I had to call in I spoke to Tyrese who was incredibly helpful. Sometimes you feel a sense of judgement when applying for a loan but I did not get that from him at all! Super f... See more

Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Institution
  4. Non-Bank Financial Service

Written by the company

Savvy.co.uk offers loans from £300 - £1200 over 6, 8, 10 and 12 months. At Savvy.co.uk we always ensure we are part of the lending solution and not part of the debt problem. We are a caring lender providing essential credit to the underserved sector, our focus is on making a positive impact. We are committed to providing affordable credit to those who otherwise would not have access to unsecured credit. Apply now to see if you qualify. Warning: Late repayment can cause you serious money problems. For help, go to moneyhelper.org.uk

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.6

All reviews

(1,995)

616 reviews in the last 12 months

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Rated 5 out of 5 stars

Avathar Pulthee is the Main man

Avathar Pulthee Was amazing. Straight forward and quick, but also very friendly. He is a credit to the service and would make anyone feel confident about applying with Savvy.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Successful Underwriting

The underwriting process was handled in a friendly and professional manner and I am very appreciative of the diligence of the employees at Savvy to make my enquiries feel heard.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you very much Savvy for your…

Thank you very much Savvy for your help. Massive shout to Mr Lyle who took my call and he dealt with my application very well and with clarity. He was able to articulate the T&C plainly and very clear to understand. I would highly recommended his service.

April 9, 2026
Unprompted review
Rated 1 out of 5 stars

Phishing scam

Led me on for 4 days over BH weekend, spent hours on and off the phone during checks, only for them to make up a loan of £98 which was preventing me getting a loan despite the approval. No idea what loan of £98 they mean as I have checked everything and nothing matches.

Suspect them of being a scam, phishing for information likely.

April 7, 2026
Unprompted review

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