SBI UK Reviews 22

Sbi bank internet banking is waste of time. Spend two hours trying to log on with correct p/w, existing customer login page would not let me select it. Called call centre waiting for reply.

My sincere Thanks to Rakesh Parekh, Senior Associate at SBI Leicester Branch.

Rakesh is very well informed on SBI services.

He was very courteous, polite and did not rush at our appointment. He was very thorough, ensuring all details were complete and agreed.

As promised, he has kept in touch regarding the progress of the application.

Not good harrow branch I give my mum to put money to the bank,my mum going deposit money to the bank not allowed to deposit that lady is so rude and Stef manger as well my mum tells everything she not well still she go to put money but they are not allowed her to put money on her account

Attended East Ham branch - Ms Khatri was very helpful. Guided us with all the formalities to open NRE ac patiently

This is specifically about the SBI UK website...frankly it is a piece of rubbish(wanted to use a stronger four letter word)...the people who devloped and maintain this webiste should hang their heads in shame. Takes ages to log in...OTP arrives way after the site times out. I spoke to a developer and he says the scripting of the site is very sketchy and a five year old could have done a better job! The actual banking app is no better.

Today i have great experience with Harpreet Singh Chadda, in Soho branch Birmingham. Quick service, and reliable support. Very happy with my experience.
Even in busy day he done my work very professionally.

Very WORST SBI yono app, This is the most unique SBI BANK app in the world, if you ever try to open anything in it, it is very difficult and very worst operating system in this app.
Very very difficult to use a urgently time.
I don't understand why this SBI bank has been chosen by the government. As a big bank, they have removed small banks, but I don't know why these government people are not removing this bank in the list. It is the most WORSTS bank.
Please guys open SBI bank reviews, If you not believe.
You will understand everything after seeing the review.

I would like to thank Pinkesh Kishor, Assistant Manager of the branch, for his exceptional service. He is always proactive and attentive, making every visit smooth and easy. His positive attitude really stands out, and he always handles every situation with patience and professionalism. Pinkesh goes out of his way to help customers and make sure their needs are met. His dedication, hard work, and friendly nature make him a true asset to the branch. I genuinely appreciate his support and excellent service. Highly recommended.

The company has to improve in all the way. The service, product and website. The online SBIUK won't work as intended. The main purpose to transfer money and its hard to send and the wont work in all browsers

An absolute shi*tshow. The UK branch in london is pathetic. Their english in emails does not makes sense. They froze our account and despite repeatedly sending the documents requested, they could not clearly explain why the account payments could not be made and what was required. No person to speak to on the phone. Have to go to the branch in person. Disgusting system and processes.

Application doesn’t work must of the time. Customer service is useless. How they still have branches in the UK, is amazing.

I went to SBI EastHam on Saturday 25th October, I was told that I should have come with a prior appointment, however, the lady officer there entertained my request and completed my work. I am very thankful as I was not returned with my work pending.

Staff members and service are marvellous and very helpful. Staff members are taken care of all our needful and seriously take action as per our requirements. Appreciated

The website is not user friendly and not even sending OTP correctly. It always the second time.

Also, customer service they going to call me for opening for savings account and no one called =

Terrible website and app.

Unable to perform the function required to set up an account. Called customer services and they hung up.

Avoid they are holding my money
And telling me to log in or use my card to activate the money they have stolen
There log in doesn't work
The arm refuses to except the card
I have called given all my details twice as he couldn't understand English then said call back as they have technical issues
They are a joke
I will be raising a complaint and seeking damages

SBI UK East Ham worst bank you can deal with , they have frozen my account for a credit which was made for Indian property remittance. They are asking me to prove source of funds by asking for statements of all associated transactions , which no other high street bank has ever asked me ,worst customer service and dont know how to deal with a legitimate customer , Never use SBI Uk for a india remittance your money will be just stuck in a frozen account , where you can neither take the money out nor transfer it to India

I had very good experience during my recent visit to SBI UK, Golders Green Branch. Highly impressed with the services received. Branch Manager Mr Mash & Personal Banker Mr Narendra were very helpful, they provided the required information with the latest updates to my satisfaction. This was my first visit to the this Branch. Despite the busy time, Mr Mash met in person, found him very engaged and customer focused approach. Therefore I would definitely recommend dealing with this branch based per my experience.

The bank is bogged down with lots of petty bureaucracy. I wanted to close an account with £74 in it. I have full online and mobile app based access to this account.
I completed all the requested information which was a written and signed posted letter accompanied by a signed image of my passport and a recent utility bill because I had moved home. I posted this.
I then received an email asking for an additional form to be completed which wasn't originally requested. This too had to be posted.
I then received a phone call requesting what I had originally submitted. I was very frustrated and said I would send a copy of everything again. Then an email came requesting another different form not included anywhere previously to be completed. However this wasn't attached to the email. I requested this form and got it by reply saying the bank had now found the previously requested form but still wanted the additional new one completed.
So a total mess of bureaucracy with people asking for multiple forms and then misplacing them.
The bank is generally disorganised. All the above for £74 when all the online security is passed seems utterly ridiculous.

I started banking with SBI with an ISA, initial thoughts were not very good, but over the period i have seen there are still companies example sbi who count customer is not just a number. I have dealt with Birmingham branch mr Singh was always very helpful. Recently we visited wolverhampton first time branch we have been welcomed by staff and offered tea coffee, it was so welcoming we felt delighted. Then we met mr gurender who took us in his cabin and helped us with everything. we had some queries related to opening account in india as we are thinking to settle in india after our retirement. He gave us all the necessary information. We are very happy banking with sbi they offer very personalised service. I will be visiting india next year where i may get a chance to meet Mr Modi and will definitely pass my experience with him.