Fast delivery, products are all amazing and the service you get from the representatives is second to none, they are all so friendly and so helpful. Highly recommend
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great products available Great price Quick service Good packaging Little surprise in every delivery 🤩
Excellent. Well packaged, speedy arrival. I love the sweet surprise too, nice personal touch
Company replied
O&M power base is a game changer for thick, wiry and dry hair. Hair is now smooth, shiny and more manageable. Definitely recommend.
Company details
Written by the company
Our mission is to provide modern, diverse, sustainable and ethical brands, and business support to Hairdressing Salons. We will offer an honest and trustworthy service, and emphasise on being together.
Contact info
Bridge House, Bruce Street, BB13EE, Blackburn, United Kingdom
- 03303206000
- Salon Business Solutions
- sbs-hair.com
4.8
Excellent
165 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience
Great products available
Great price
Quick service
Good packaging
Little surprise in every delivery 🤩
January 29, 2026
Reply from SBS Hair
Thanks for your review Janette, we are happy that you love our products and service.
Good quality product at a competitive…
Good quality product at a competitive price. Easy to order and prompt delivery
December 20, 2025
Reply from SBS Hair
Thank you for the feedback Philip, we pride ourselves on great products and service.
Reply from SBS Hair
Your welcome :)
Quick delivery
Quick delivery. Thank you for a little sweet bag :). Highly recommend.
December 8, 2025
Reply from SBS Hair
Thank you for the 5* review, we hope you enjoyed the sweets!
I found the app easy to use ,and once…
I found the app easy to use ,and once I'd placed my order, it was easy to track, and my order arrived on the date given, it was packaged really well
Excellent service
November 19, 2025
Reply from SBS Hair
Online ordering at SBS is quick and easy, we are happy that you found this process smooth. Thank you for your business.
Always 5 star service and support 🔥
November 16, 2025
Reply from SBS Hair
Thank you for your review, always great to see a happy customer!
Quick efficient delivery
Quick efficient delivery
Good customer service when I needed to return an item purchased in error
November 6, 2025
Reply from SBS Hair
Our award winning team is always here on hand to support. Thank you for your great review Gill.
Reply from SBS Hair
Happy you liked them! Thanks for shopping with SBS.
Reply from SBS Hair
Thank you for the 5* review.
Reply from SBS Hair
Happy to see you enjoying your purchases, always here to help!
Excellent
Excellent. Well packaged, speedy arrival. I love the sweet surprise too, nice personal touch
October 1, 2025
Reply from SBS Hair
Always a fantastic treat! Thank you for your review.
Excellent delivery but product doesn't…
Excellent delivery but product doesn't suit my hair at all
September 10, 2025
Reply from SBS Hair
Hi Annie, we're sorry that the product didn't suit your hair type. Our team is always on hand to advice the best solutions for your hair. We also have travel sizes available in many items, which is perfect to try s smaller size to see how you get along with the product before committing. Reach out to us via socials for any advice and we will happily support.
The guy that works in sales is a…
The guy that works in sales is a star...fed ex clearly messed my delivery so bad BUT your man in sales was so helpful and kind and I'm unfortunately not a salon but if I was I'd make all orders with him... sorry to say didn't get his name but Thanks xx
September 8, 2025
Reply from SBS Hair
Your welcome, we pride ourselves on great customer service. We are happy to see we met your expectations.
Easy to order with swift delivery
June 6, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.