SBS Hair Reviews 

165
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the rapid delivery service, frequently noting its impressive speed and efficiency. Many people also commend the high quality of the products, finding them amazing and effective, alongside the wide range of brands available. The overall service is consistently described as excellent, with reviewers highlighting the friendly and helpful nature of the representatives. Reviewers often highlight the ease of ordering and the overall smooth, efficient experience. Furthermore, many customers express delight over the thoughtful little extras, such as sweet treats, regularly included with their orders.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Product

Users describe positive interactions with the product, often highlighting its quality and effectiveness. Many... See more

Service

Reviewers mention positive feedback about service, consistently praising its excellence and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast delivery, products are all amazing and the service you get from the representatives is second to none, they are all so friendly and so helpful. Highly recommend

Rated 5 out of 5 stars

Great products available Great price Quick service Good packaging Little surprise in every delivery 🤩

Rated 5 out of 5 stars

Excellent. Well packaged, speedy arrival. I love the sweet surprise too, nice personal touch

Company replied

Rated 5 out of 5 stars

O&M power base is a game changer for thick, wiry and dry hair. Hair is now smooth, shiny and more manageable. Definitely recommend.


Company details

  1. Hair Product Store

Written by the company

Our mission is to provide modern, diverse, sustainable and ethical brands, and business support to Hairdressing Salons. We will offer an honest and trustworthy service, and emphasise on being together.


Contact info

4.8

Excellent

TrustScore 5 out of 5

165 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(165)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love every single product I purchase…

I love every single product I purchase from SBS. You can tell that so much thought and consideration has gone into every single one. All of the staff are so so lovely and Emma always goes that extra mile, she is the absolute best ! If I ever needed any help with absolutely anything I know I’d get a response straight away, everyone needs to work with this brand !

January 28, 2025
Unprompted review
Rated 5 out of 5 stars

Emma and the team went above and beyond…

Emma and the team went above and beyond to make sure I received an order i had placed. The original order had been delayed or gotten lost in transit. I contacted Emma and she had another batch sent out immediately. Unreal delivery time too especially in the adverse weather conditions we are having. Thanks guys!

January 8, 2025
Unprompted review
Rated 5 out of 5 stars

There is no better!!

I have been using SBS for over a year maybe even two years now, and I can honestly say since doing so it has elevated my business.
SBS are ethical, honest, and always work with the most incredible new and exciting brands. You can always trust they’re always the best brands on the market.
It’s so refreshing to work with such an incredible team of inspiring people who know your business and care as much as you do about your own. Sam has helped me beyond words and is always there whenever I neeed, he goes above and beyond to always deliver an impeccable service, it almost feels wrong saying service because SBS do much more than that. It’s a community that is changing the hair industry for the better.

If you aren’t working with SBS, then what are you doing? The best team. Thank you

December 26, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing products great reps mines Adam who always goes above and beyond delivery quick honesty could ask for better service

December 15, 2024
Unprompted review
Rated 5 out of 5 stars

I've been using SBS since July and…

I've been using SBS since July and couldn't be happier with the service.
Their delivery is incredibly fast and always well- packed.
Adam has been outstanding, he responds quickly to my messages,answers all my questions and ensures my orders are processed seamlessly.
Truly an excellent experience!

July 22, 2024
Unprompted review
Rated 5 out of 5 stars

Great service!

Great service!
Steve is always responsive to message and questions etc...
They hold fabulous products, deliveries are promt and orders are always correct!

December 6, 2024
Unprompted review

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