Fast delivery, products are all amazing and the service you get from the representatives is second to none, they are all so friendly and so helpful. Highly recommend
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Company details
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Our mission is to provide modern, diverse, sustainable and ethical brands, and business support to Hairdressing Salons. We will offer an honest and trustworthy service, and emphasise on being together.
Contact info
Bridge House, Bruce Street, BB13EE, Blackburn, United Kingdom
- 03303206000
- Salon Business Solutions
- sbs-hair.com
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The best products and the best service.
The best products and the best service.
Super fast delivery and extremely attentive.
Super quick delivery, really pleased!
My salon didn’t have any of the product left that I wanted to purchase asap so I had a look online and came across SBS which had the product and also offered free delivery
Placed the order with standard delivery and it came the next day! Really efficient service and there was even a little bag of sweets in the package which is always a nice touch. Thanks so much!

Reply from SBS Hair
Customer service is outstanding
Customer service is outstanding, been speaking with Adam via text, extremely quick and helpful!

Reply from SBS Hair
The best service and team
The best! Customer service is absolutely spot on, nothing is ever a problem and we are really made to feel a part of the team with SBS and not just a number or a sale 💚🌿
Great delivery and communication
Absolutely cannot recommend this company enough. Free delivery made me pick this company to order from and within 24 hours of ordering I received my product. I had a slight issue and this was sorted straight away. Will definitely be using this company again.

Reply from SBS Hair
Such a great company
Such a great company. Very supportive always helping you to get the best. Easy to talk to orders always on time very quick. Sam always gets the job done and so helpful
Thank you
Best customer service
I have used salon business solutions for almost a year now, Sam has been an amazing representative, always giving me the best advice and recommending other products to help give my clients the best in salon treatments and products. I’m currently using NINE YARDS and I’m excited to bring O&M to the salon in January.
Amazing Service, Fast Delivery
Fantastic and efficient service with the best range of products, the nine yards products are the best I’ve ever used and the best thing is the speed of service especially as we now live in a world where speed to receive goods is so important.
Beautiful products
Beautiful products, service and education.
Nothing is too much trouble and they genuinely care about the success of the salons they provide for.
Special shout out to Helen on accounts too!
Always efficient and a pleasure to work with.
I am really happy I got in touch with…
I am really happy I got in touch with salon business solutions. Adam is extremely helpful and knowledgeable about the vegan products they have available. A friendly and approachable service 😊

Reply from SBS Hair
Excellent service from the whole team
Excellent service from the whole team. Nothing is to much trouble and the brands are brilliant. Thank you so much for supporting the industry with fab eco friendly products.

Reply from SBS Hair
I’ve been in the industry for 30 years…
I’ve been in the industry for 30 years now and I’ve had my own buisness Claxton hair for 14 years .. I’ve known of Sam for many years but never worked directly with him. Absolutely blown away with how he and the company (Sbs) operates ,from the amazing R&co products he supplies to the recognition of our British hairdressing awards nomination. ( which many companies have failed to acknowledge) . Looking forward to 2022 🙏

Reply from SBS Hair
Great team who are always there when I…
Great team who are always there when I need them . I used to dread other companies coming into the salon but I have to say it’s great working with Adam as there is no heavy sell just lots of professional advice and I feel like he’s looking out for my business not just trying to sell and this is important to me.

Reply from SBS Hair
Sam is a legend!
MACLEODBRADLEY receive Excellent service every time. Consistently professional and always offering expert advice. Superb, innovative product ranges - can’t fault SBS in any way.

Reply from SBS Hair
Excellent
Adam is fantastic at his job, and the products have been fantastic ❤️

Reply from SBS Hair
What more can we say?
There's not much more we can say that hasn't already been said by the other reviewers here....exceptional company to do business with on all fronts....absolutely great team - made our transition to green products totally re-assuring because they truly believe in what they are about, and it shows. This is what a 21st Century salon distribution company is all about.
Watch this space...SBS under the leadership of Adam is going to be one of the greats as salon awareness of the environment and the resulting changes they make unfolds...👍

Reply from SBS Hair
Orders always on time
Orders always on time. Helpful, friendly and respond to all queries. Nice little goodie bag of sweets in every order too ☺️ Love the keratin complex colour range and nine yards backwash and products 😍

Reply from SBS Hair
Reliable and trustworthy reps and…
Reliable and trustworthy reps and products with a range of price points.

Reply from SBS Hair
Adam is always so helpful
Adam is always so helpful. Products despatched quickly.

Reply from SBS Hair

Reply from SBS Hair
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