SBS Hair Reviews 

165
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the rapid delivery service, frequently noting its impressive speed and efficiency. Many people also commend the high quality of the products, finding them amazing and effective, alongside the wide range of brands available. The overall service is consistently described as excellent, with reviewers highlighting the friendly and helpful nature of the representatives. Reviewers often highlight the ease of ordering and the overall smooth, efficient experience. Furthermore, many customers express delight over the thoughtful little extras, such as sweet treats, regularly included with their orders.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Product

Users describe positive interactions with the product, often highlighting its quality and effectiveness. Many... See more

Service

Reviewers mention positive feedback about service, consistently praising its excellence and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast delivery, products are all amazing and the service you get from the representatives is second to none, they are all so friendly and so helpful. Highly recommend

Rated 5 out of 5 stars

Great products available Great price Quick service Good packaging Little surprise in every delivery 🤩

Rated 5 out of 5 stars

Excellent. Well packaged, speedy arrival. I love the sweet surprise too, nice personal touch

Company replied

Rated 5 out of 5 stars

O&M power base is a game changer for thick, wiry and dry hair. Hair is now smooth, shiny and more manageable. Definitely recommend.


Company details

  1. Hair Product Store

Written by the company

Our mission is to provide modern, diverse, sustainable and ethical brands, and business support to Hairdressing Salons. We will offer an honest and trustworthy service, and emphasise on being together.


Contact info

4.8

Excellent

TrustScore 5 out of 5

165 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(165)

42 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New stockists of nine yards

So excited to be working with SBS hair solutions..the products and service so far have been excellent.

July 15, 2021
Unprompted review
SBS Hair logo

Reply from SBS Hair

Thank you Catherine, very happy to be working with yourself also.

Rated 5 out of 5 stars

Everygreen review

Service and products amazing . Had great feedback from all the products

July 15, 2021
Unprompted review
SBS Hair logo

Reply from SBS Hair

Very happy to hear that Elaine.
Glad you are getting good feedback from your clients.

Rated 5 out of 5 stars

Very happy with the service I receive…

Very happy with the service I receive off salon business solutions.
Both personal and professional.
Dispatch is always quick .

July 15, 2021
Unprompted review
SBS Hair logo

Reply from SBS Hair

Means a lot to the whole team. Thanks for your kind words.

Rated 5 out of 5 stars

A lovely range of products with fast

A lovely range of products with fast, reliable delivery. Amazing customer service and knowledge, a great company to work with.

July 6, 2021
Unprompted review
SBS Hair logo

Reply from SBS Hair

So kind of you to say Nicola. Glad you like our products and hope to continue to work with yourself.

Rated 5 out of 5 stars

Extremely happy with the SBS service

Extremely happy with the SBS service, they supply high end products and deliver really quickly. Everyone that works there is super friendly and the customer service is second to none. Excellent work guys x

June 28, 2021
Unprompted review
SBS Hair logo

Reply from SBS Hair

Thank you for the kind words Robyn!

Rated 5 out of 5 stars

This company is amazing

This company is amazing. The staff are so helpful and willing to go the extra mile to ensure you have what you need. The products they have are amazing and you get lots of support from the team to ensure you have all the knowledge you need to successfully stock and sell.

June 28, 2021
Unprompted review
SBS Hair logo

Reply from SBS Hair

Hi Zoe, glad you feel this way about our team. We are always here to help.

Rated 5 out of 5 stars

Wonderful feed back from clients using…

Wonderful feed back from clients using everygreen loss control treatment and shampoo, fantastic results now being noticed.

June 21, 2021
Unprompted review
SBS Hair logo

Reply from SBS Hair

Thank you for such great feedback Rebecca - so pleased you and your clients are noticing fantastic results.

Rated 5 out of 5 stars

The team at SBS are great

The team at SBS are great. They are quite simply a one stop shop for all our business needs from HR support to superb professional products.
Such a great business model to provide everything we need from one company, with outstanding customer service & support.
You know you can trust them to look after your business as much as they will their own.
Looking forward to building our dreams together.

June 15, 2021
Unprompted review
SBS Hair logo

Reply from SBS Hair

And we are too! Thanks Lynn for such a wonderful review.

Rated 5 out of 5 stars

Great company to work with

Great company to work with. No hard sell, listen to your requirements and want to work with you. Customer service is great.

June 11, 2021
Unprompted review
SBS Hair logo

Reply from SBS Hair

Thank you for your great review Emma. We’re so pleased to work with you and your salon on this exciting journey together. Let’s do this, love SBS!

Rated 5 out of 5 stars

Impressive Company

'We're not sure what more Salon Business Solutions could offer for any hair professional. The team behind it are at the top of their game and the products they have available are the best on the market. It's a no gamer being a part of their journey and what they are offering.... diversity, sustainable, ethical and provide everything and more to help your business develop. We'd say to anyone, make that choice and join what is the newest concept out there for any hair professional.'
Amanda and Sam - Haringtons

June 10, 2021
Unprompted review
SBS Hair logo

Reply from SBS Hair

Thank you so much for such a lovely review of our service and our company ethics. We’re so proud to work with you and to be on board this amazing journey together. Let’s do this, love SBS!

Rated 5 out of 5 stars

Quite frankly, phenomenal!

Where to start, I couldn’t recommend this company enough. They supply the most amazing products, have such great morals, the service is simply top class. SBS keeps great communication with customers like myself so I always know what’s going on, their focus is solely to Salons and that is so what we need as an industry. If you’re unsure whether to change suppliers, I can assure you, you won’t look back!

June 9, 2021
Unprompted review
SBS Hair logo

Reply from SBS Hair

Thank you so much for such a great review. We’re so happy to work with you and to be on board this amazing journey together. Let’s do this, love SBS!

Rated 5 out of 5 stars

The most reliable company with amazing…

The most reliable company with amazing quality products. My suppplier for life! When it comes to the Everygreen colour range, you cannot beat the quality of blondes or the ash tone delivery in the ash brunettes. Still going through the other colours and can’t wait to have tried them all 🙂

June 9, 2021
Unprompted review
SBS Hair logo

Reply from SBS Hair

Thank you so much for such a lovely review. We’re so happy to hear how you love the EveryGreen colours and to be on board this amazing journey together. Let’s do this, love SBS!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look