Brilliant model shop. I have been ordering of these guys for a good couple of years now. Placed an order today and I got a couple of paints colours wrong when my order went through. I sent a mess... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Totally great experience, John went out of his way to amend an order just to save me additional postage costs, on a Sunday no less, not many businesses would do that on a working day never mind a Sund... See more
Excellent in all respects. Das Werk U-9 is an unexpected release that has by now had numerous rave reviews. A great product, wonderfully presented. The first release special 100 page book is amazing... See more
One of the easiest and fastest companies to deal with. They have always despatched my orders on the day I ordered them, irrespective of time of day! Their packaging is excellent. Here are people th... See more
Company details
Written by the company
Scale model shop started in 2010, with an aim to offer fellow modellers good customer service and competitive prices on their hobby products.
Contact info
White Rose Mill, Holmfield, HX3 6SN, Halifax, United Kingdom
- 01422405040
- info@scalemodelshop.co.uk
- scalemodelshop.co.uk
4.5
Excellent
7K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great resource for lockdown modelling
Great resource for lockdown modelling . Great service
February 23, 2021
Fast and efficient service
February 23, 2021
Great service every time
February 22, 2021
Good selection of kits and accessories
Good selection of kits and accessories. Easy to order and delivered promptly and carefully packed.
February 22, 2021
Very good service
February 22, 2021
Some time required to complete order.
Some time required to complete order. But flexible approach resolved supply issues and delivered in a timely manner.
February 22, 2021
Very good and efficient service
February 22, 2021
Great service
Great service, orders are always dispatched promptly. Great range of products.
February 22, 2021
Great company to deal with!!
Great company to deal with!!
Always find what I need and delivery is hassle free!!
February 21, 2021
Quick dispatch of my order which was…
Quick dispatch of my order which was appreciated
February 20, 2021
Just a a good standard of service the…
Just a a good standard of service the goods arrived on time and in good condition not much more to say thanks.
February 20, 2021
I have used these multiple times
I have used these multiple times. Never had any issues. Great products, great service!
February 20, 2021
quick and reliable...
February 20, 2021
Excellent service as always
Excellent service as always. Great advice and fantastically competitive prices
February 19, 2021
Goods ordered arrived on time & were as…
Goods ordered arrived on time & were as ordered at a good price.
February 19, 2021
Fantastic service A+++++
Fantastic service as always, Great people to deal with and WILL keep ordering from them.
Thank you.
A+++++
February 19, 2021
Unprompted review
Fast delivery and good service.
February 18, 2021
Excellent service fast delivery happy…
Excellent service fast delivery happy customer
February 18, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.