Made a very large order which had to be shipped from overseas. William provided timely advice through the whole period and organised logo printing as well. Arrived within quoted timeframe and pricing... See more
Company replied
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See what reviewers are saying
Ive used these scsles for 1 week now. Theyre pretty great scales, they seem fairly robust and sturdy. They are very accurate, weighing to 50.000 grams. The little cup with a handle and pouring spout i... See more
Fantastic fast PO Delivery. Although when i openened and inserted Batteries Machine light came on But did not register. I have Posted it back to you. and look forward to my new working Scale Thank... See more
Company replied
Prompt delivery of the Superior Mini Digital Platform Scales which are excellent quality. I needed these to accurately weigh hops and cleaning chemicals for brewing. The accuracy down to 0.01 of a g... See more
Company details
Written by the company
Having been in this market for over 10 years, we commit to offering quality digital scales that are accurate, with a wide range of measurements, easy to use, and with the latest technology.
Contact info
Sydney, Australia
- info@scalesmart.com.au
- scalesmart.com.au
4.5
Excellent
104 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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I asked for Express delivery and…
I asked for Express delivery and received my scale in double quick time. Which is refreshing in these COVID times.
The scale I received was as promised and I'm happy with it.
April 27, 2022
Reply from scalesmart.com.au
Thank you!
Received swiftly!
Received swiftly, with a precise and high-quality product. For the price, this quality tiny scale pack is hard to beat; nevertheless, we'll see how longer they persist.
April 12, 2022
Unprompted review
Ordering is smooth and seamless.
Ordering is smooth and seamless.
My package arrived sooner than expected.
✅✅
April 3, 2022
Good timeline from order to receipt
Good timeline from order to receipt. Used Aussie Post so easy to track. Unit does what it says it does!!
March 21, 2022
Great service and items as described
March 14, 2022
Quick prompt service
February 16, 2022
Amazing got here in 1 day
January 27, 2022
Received the product promptly which was…
Received the product promptly which was not the issue. Scales would not even set to zero. Supposed to weigh up to 2000g but says overweight with a single aaa battery. Product well below standard and what was advertised. Was purchased to weigh jewellery but wouldn’t even use it to weigh dirt.
January 20, 2022
Unprompted review
Reply from scalesmart.com.au
Sorry for the faulty scales. We have refunded full amount to your credit card as you required.
Very happy - quick and great quality
Received very quickly and an accurate and great quality product (I bought it for resin measurement)
December 13, 2021
Appalling Customer Service
December 1, 2021
Ive used these scsles for 1 week now
Ive used these scsles for 1 week now. Theyre pretty great scales, they seem fairly robust and sturdy. They are very accurate, weighing to 50.000 grams. The little cup with a handle and pouring spout is really cute and useful, and the little tweezers are also a nice edition, even if they are plastic and a bit flimsy. Still a nice a extra though. They even come with a calibration weight. The unit is powered by 2xAAA batteries which is preferable because they're longer lasting and easier to replace than other scales that require those little round batteries, which suck. You really can't beat this quality little scale pack for the price, however, we will see how long they do last.
October 26, 2021
All-round good experience.
The scales were well-priced, exactly as described and delivered really swiftly. Very happy. :)
October 22, 2021
fastest delivery of an online store i…
fastest delivery of an online store i had this pandemic time.
October 21, 2021
The service was prompt and the product…
The service was prompt and the product is great quality. I will definitely purchase from you again
October 20, 2021
Great Company to Deal with
Amazing customer service from these guys. Definitely would recommend buying for Buy Scalesmart.
October 15, 2021
Unprompted review
Happy with this suppier
Excellent service. Good product. Prompt tracked delivery. Only the price was around 60% above competitors for similar product. I would use them again but would ask them to price match as they advertised.
October 12, 2021
Reply from scalesmart.com.au
Dear Bert, Thanks for your good review! But our prices are including shipping, so it looks higher. We are happy to price match with our competitors' price plus their shipping fees.
Very happy!
Fast delivery, worked very well. cheap price and good quality. I'm happy with this product.
Thanks!
October 7, 2021
Unprompted review
Excellent service
Excellent service. My scales arrived much sooner than I expected.
September 22, 2021
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