Scarlet Ocean Reviews 

206
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I ordered four necklaces, each arrived in a beautiful box. Delivery was quick and the items arrived well packaged. I would definitely use this site again and I'm so glad I found it. Would highly recom... See more

Company replied

Rated 5 out of 5 stars

Quick easy ordering. Fast delivery and beautifully packaged. Jewelry is so stunning, better than the photos. For the price an ideal gift or treat for yourself. I'm over the moon with my order and will... See more

Company replied

Rated 5 out of 5 stars

I purchased a necklace and earrings from Scarlet Ocean as a Christmas gift for a family member and friend. Both were absolutely loved, so much so that my friend went on to create two more orders from... See more

Company replied

Rated 5 out of 5 stars

Beautiful jewellery, arrived on time and packaged perfectly. Would definitely recommend anyone to buy this Beautiful jewellery, I am so pleased with how well it,s made and how easy it is to order and... See more

Company replied

Company details

  1. Jeweler

Written by the company

Born out of a love for stylish yet affordable everyday jewellery, Scarlet Ocean embodies self-expression and style in the finest details. Behind our brand lies a passion for beautiful and affordable jewellery, created to elevate the ordinary. Our curated collection of demi fine jewellery draws inspiration from the latest designs, vintage finds and timeless styles. Our collections feature on-trend items crafted from 925 Sterling silver and other metals, as well as unique gold and rose gold plated designs, bringing together a collection of wearable and high quality styles. Create your own ring stack with our stylish selection of stacking rings or make a must-have neck mess with our range of trendy layering necklaces.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

206 reviews

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4.6

All reviews

(206)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Earrings

Very impressed with the speed of service. The sunflower earrings were a present to my daughter and she was extremely pleased with them.

December 3, 2021
Scarlet Ocean logo

Reply from Scarlet Ocean

Good afternoon,

Thank you for taking the time to leave your 5* review.

Your kind words are greatly appreciated by the whole team.

Kind regards,

Scarlet Ocean

Rated 5 out of 5 stars

Next day delivery

Next day delivery, awesome ring and she loved it :)!

November 24, 2021
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Reply from Scarlet Ocean

Good afternoon,

We are so happy to hear how much the jewellery was loved.

Thank you once again for shopping with Scarlet Ocean.

Kind regards,

Scarlet Ocean

Rated 5 out of 5 stars

Lovely product

November 24, 2021
Scarlet Ocean logo

Reply from Scarlet Ocean

Good afternoon Kerry,

Thank you for taking the time to leave your 5* review.

Kind regards,

Scarlet Ocean

Rated 5 out of 5 stars

Beautiful pieces, great quality

Love my new Scarlet Ocean jewellery! Really good quality, fast delivery and the products are beautiful. Highly recommend.

November 24, 2021
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Reply from Scarlet Ocean

Good afternoon Leanne,

Your recommendation of Scarlet Ocean is greatly appreciated.

Thank you for taking the time to leave your 5* review.

Kind regards,

Scarlet Ocean

Rated 5 out of 5 stars

Very good prompt service

Very good prompt service
Good product

November 23, 2021
Scarlet Ocean logo

Reply from Scarlet Ocean

Good afternoon Paul,

Thank you for taking the time to leave your 5* review.

Kind regards,

Scarlet Ocean

Rated 5 out of 5 stars

I was not disappointed with the ring I…

I was not disappointed with the ring I ordered. It looked far more expensive then it actually was. I also used a £5 voucher on my first purchase which made it even better value. Delivery was unbelievable quick.

November 23, 2021
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Reply from Scarlet Ocean

Good afternoon Linda,

Thank you for taking the time to leave your 5* review.

Kind regards,

Scarlet Ocean

Rated 5 out of 5 stars

Lovely earrings

Lovely earrings, good quality and just what i was looking for. Very speedy delivery

November 17, 2021
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Reply from Scarlet Ocean

Good afternoon Linda,

Thank you for taking the time to leave your 5* review.

Kind regards,

Scarlet Ocean

Rated 5 out of 5 stars

Incredible earings

Incredible earings, smooth and easy online purchase a speedy delivery.

November 10, 2021
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Reply from Scarlet Ocean

Good afternoon,

Thank you for taking the time to leave your 5* review.

Kind regards,

Scarlet Ocean

Rated 5 out of 5 stars

Brilliant service & a beautiful ring

Brilliant service & a beautiful ring! Thank you for the fabulous service

November 3, 2021
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Reply from Scarlet Ocean

Good afternoon Wendy,

Thank you for taking the time to leave your amazing feedback.

Kind regards,

Scarlet Ocean

Rated 5 out of 5 stars

Excellent

Order arrived quickly, beautifully packaged and as described. Would recommend

October 25, 2021
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Reply from Scarlet Ocean

Good morning Mrs. Bird,

Your recommendation of Scarlet Ocean is greatly appreciated.

Thank you for taking the time to leave your 5* review.

Kind regards,

Scarlet Ocean

Rated 5 out of 5 stars

Excellent service and excellent …

Excellent service and excellent product really pleased with delivery aswell .Would definitely recommend .

October 12, 2021
Scarlet Ocean logo

Reply from Scarlet Ocean

Good morning John,

Your recommendation of Scarlet Ocean is greatly appreciated.

Thank you for taking the time to leave your 5* review.

Kind regards,

Scarlet Ocean

Rated 5 out of 5 stars

arrived

arrived, looked good

October 4, 2021
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Reply from Scarlet Ocean

Good afternoon,

Thank you for taking the time to leave your 5* review.

Kind regards,

Scarlet Ocean

Rated 3 out of 5 stars

Ordered a product

Ordered a product, waited for it to arrive, the wrong product arrived, contacted the seller, they advised to return the product and order a different one, I ordered a second ring that I did not want but was too close to the birthday to find something else.

October 4, 2021
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Reply from Scarlet Ocean

Good morning Maddi,

Thank you for taking the time to provide feedback.

I am sincerely sorry to hear the wrong product arrived as all of our jewellery is quality checked prior to being packaged and dispatched, however, your review will certainly be used to help improve our overall customer experience in the future.

If you should have any queries in the future please do not hesitate to contact us free on 0800 97 88 111, e-mail us at mail@scarletocean.com, or alternatively use our live chat service Monday to Friday from 9 am to 5 pm (GMT).

Kind regards,

David Whitfield
Customer Service Manager

Rated 3 out of 5 stars

Not good value for money

Pendant is tiny (slightly smaller than a 5p coin and much thinner that I had expected. The star diagram is good but very hard to see which means that anyone who wishes to look at it has to get uncomfortably close to my chest. It’s diminutive size and thinness of the pendant are what takes away two stars. Had it been the size of a 10p and it being thicker would have seen more stars awarded. I don’t consider that at £40 this pendant is value for money.

September 23, 2021
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Reply from Scarlet Ocean

Good afternoon Fiona,

Thank you for taking the time to provide feedback.

I am sorry to hear of your disappointment with the pendant size which you are correct in stating is smaller than a 5 pence piece in diameter by 3 mm which is provided within the 'Item Details' section for the product.

Your comments are greatly appreciated and will certainly be used to help improve our overall customer experience in the future, however, if you should require any assistance please do not hesitate to contact us and our customer service team will be happy to assist.

Kind regards,

David Whitfield
Customer Service Manager

Rated 5 out of 5 stars

Perfect Earrings

Perfect Earrings. I had been looking for something different, reasonably priced and good quality. Order came well packed but not sealed, tracked and quickly. I definitely would recommend people have a look at this site for originality and excellent service.

September 23, 2021
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Reply from Scarlet Ocean

Good afternoon Jean,

Your recommendation of Scarlet Ocean is greatly appreciated.

Thank you for taking the time to leave your 5* review.

Kind regards,

Scarlet Ocean

Rated 5 out of 5 stars

I bought mini huggie hoops for my…

I bought mini huggie hoops for my daughter in law's birthday and she said they were perfect!!
Haven't seen her wearing them yet so hopefully they'll look good. Delivery was excellent.

September 18, 2021
Scarlet Ocean logo

Reply from Scarlet Ocean

Hi Maureen,

Happy birthday to your daughter-in-law from all at Scarlet Ocean.

Thank you for taking the time to leave your 5* review.

Kind regards,

Scarlet Ocean

Rated 5 out of 5 stars

Great quality earnings,

Great quality earnings,
Fast delivery,
Would recommend

September 8, 2021
Unprompted review
Scarlet Ocean logo

Reply from Scarlet Ocean

Good monring,

Your recommendation of Scarlet Ocean is greatly appreciated.

Thank you for taking the time to leave your 5* review.

Kind regards,

Scarlet Ocean

Rated 5 out of 5 stars

quick delivery

quick delivery
lovely packaging
would recommend for a present

September 8, 2021
Scarlet Ocean logo

Reply from Scarlet Ocean

Good morning,

Thank you for taking the time to leave your amazing feedback.

Kind regards,

Scarlet Ocean

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