Scarpetta PastaReviews 

483
TrustScore 3 out of 5

2.9

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See what reviewers are saying

Rated 4 out of 5 stars

We chose Pici with N'duja sausage. I'd never had this type of pasta before. It's hand rolled, hollow tubes which are VERY filling. Portion size is generous - about twice as much as we normally ser... See more

Company replied

Rated 3 out of 5 stars

The instructions for making the pasta are really simple and straight to the point not to mention it takes less than 10mins to get food on your table. However the taste of the pasta to me was not worth... See more

Rated 1 out of 5 stars

Have ordered before and the food is lovely - when it arrives. Never had problems before but placed a new order and nothing has arrived. Contacted them but no response to any emails or messages. It is... See more

Rated 3 out of 5 stars

Good quality food - lovely and fresh but too rich and calorific for me, I'm afraid. ** In response to your reply. I just posted my honest review and it really isnt a bad review. Don't get cross if... See more

Company replied

Company details

  1. Online Food Ordering Service
  2. Italian Restaurant
  3. Meal Delivery

Written by the company

Scarpetta provides authentic fresh pasta meal-kits. Our food is inspired by the cafes and trattoria’s of Italy, time often stands still. Meals are savoured, never rushed, drinks are sipped and conversation is lively. This is the experience we wanted to bring to our three London restaurants. And now, we have created a pasta meal-kit that would also deliver this authentic Italian experience to your home.


Contact info

2.9

Average

TrustScore 3 out of 5

483 reviews

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1-star

No recent history of asking for reviews

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2.9

All reviews

(483)

1 review in the last 12 months

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Rated 5 out of 5 stars

Excellent Italian Experience

Excellent fresh pasta, easy to cook and feels like a restaurant experience. Beautifully packaged with a handwritten note with the order gives it a personal touch. Great value for money. We are thinking of ordering as gifts for friends as it’s a lovely relaxing mealtime experience.

August 7, 2021
Unprompted review
Rated 5 out of 5 stars

Scarpetta went above and beyond

Scarpetta went above and beyond. Our previous order had delivery issues, and they generously sent us a complimentary order to make up for this. The food arrived safely this time and everything was delicious and thoroughly enjoyed by the entire family. I highly recommend Scarpetta!

July 8, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service and prompt delivery

Excellent service and prompt delivery. Delivered on time and on the right date.
Food is excellent quality and absolutely delicious. Received a parcel on my birthday and now working my way through the weekly choices.

Fabulous!

July 1, 2021
Rated 2 out of 5 stars

Overpriced stoggy slop in a bag or two

Overpriced stoggy slop in a bag or two.
Little or no meat content and nothing like photos.
“Customer service” couldn’t give a hoot . I wrote to them complaining and they said ... something must have gone wrong ..... and that was that 🤷‍♀️

June 17, 2021
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Reply from Scarpetta Pasta

Hi Vanessa, we are sorry to see you are disappointed and we wrote back asking just for more details as we wanted to make it up to you but we never received a response. So we're sorry you feel like we had bad customer service you may have missed our email? Please let us know we just wrote back :)

Rated 5 out of 5 stars

Treat yourself, now!

Definitely recommend. Decided to treat myself for my birthday. Easy to follow instructions and restaurant quality food. Really felt like we were eating out. Couldn’t choose a favourite. And as a vegetarian there were lots of options for me. Will be ordering again soon

June 12, 2021
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Reply from Scarpetta Pasta

Thank you so much!! So glad you enjoyed! Remember to check out our Loyalty Program on our website as you'll already have points to claim discounts! Also we have our new refer a friend program where you can give £10 and get £10 back your next order! :) you can find everything here:
https://scarpettapasta.com/pages/loyalty-and-rewards

Rated 5 out of 5 stars

Excellent

Bought this as a present. My daughter and her partner absolutely loved every element including the espresso martini. Hassle free ordering and delivery. Highly recommended.

June 12, 2021
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Reply from Scarpetta Pasta

Thank you so much!! So glad you enjoyed! Remember to check out our Loyalty Program on our website as you'll already have points to claim discounts! Also we have our new refer a friend program where you can give £10 and get £10 back your next order! :) you can find everything here:
https://scarpettapasta.com/pages/loyalty-and-rewards

Rated 5 out of 5 stars

Best food all year at uni

Amazing I ordered 2 pasta dishes to be delivered to my son at uni for the end of his exams !
He absolutely loved them !!!

June 8, 2021
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Reply from Scarpetta Pasta

Thank you so much!! So glad you enjoyed! Remember to check out our Loyalty Program on our website as you'll already have points to claim discounts! Also we have our new refer a friend program where you can give £10 and get £10 back your next order! :) you can find everything here:
https://scarpettapasta.com/pages/loyalty-and-rewards

Rated 1 out of 5 stars

The pasta were too hard and tough and…

The pasta were too hard and tough and rubbery for our liking and for its quality it is over priced - we will stick to our local Italian deli whose freshly made pasta are more to our taste. Will not order again.

June 7, 2021
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Reply from Scarpetta Pasta

We are really so sorry you feel this way and genuinely think something must have gone wrong as you can see from all the reviews we have across online and our three restaurants. We hope you give us a second chance and thanks in any case for ordering. Ciao :)

Rated 5 out of 5 stars

I must be on to my 4th order and…

I must be on to my 4th order and absolutely love it, definitely a regular now.

June 3, 2021
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Reply from Scarpetta Pasta

Thank you so much!! So glad you enjoyed! Make sure you check out our Loyalty Program to check what rewards you can get! Also we have our new refer a friend program where you can give £10 and get £10 back! :) you can find everything here:
https://scarpettapasta.com/pages/loyalty-and-rewards

Rated 5 out of 5 stars

The best pasta kits out there

The best pasta kits out there! So flavoursome and easy to prepare!

June 3, 2021
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Reply from Scarpetta Pasta

Thank you so much!! So glad you enjoyed! Make sure you check out our Loyalty Program to check what rewards you can get! Also we have our new refer a friend program where you can give £10 and get £10 back! :) you can find everything here:
https://scarpettapasta.com/pages/loyalty-and-rewards

Rated 5 out of 5 stars

Great service with constant updates

Great service with constant updates. My daughter thoroughly enjoyed your dishes and I felt so happy knowing I was able to give her home cooked food even though I'm 2000 miles away.x

June 3, 2021
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Reply from Scarpetta Pasta

Thank you so much!! So glad you enjoyed! Make sure you check out our Loyalty Program to check what rewards you can get! Also we have our new refer a friend program where you can give £10 and get £10 back! :) you can find everything here:
https://scarpettapasta.com/pages/loyalty-and-rewards

Rated 5 out of 5 stars

The feed back from the recipient of the…

The feed back from the recipient of the dishes was "fantastic, very tasty"

June 3, 2021
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Reply from Scarpetta Pasta

Thank you so much!! So glad you enjoyed! Make sure you check out our Loyalty Program to check what rewards you can get! Also we have our new refer a friend program where you can give £10 and get £10 back! :) you can find everything here:
https://scarpettapasta.com/pages/loyalty-and-rewards

Rated 5 out of 5 stars

Good food easy cooking instructions and a prompt delivery

The service was good, the pasta items were packaged well and there were cards providing cooking instructions. The instructions were easy to follow and the food was delicious. I will be using them again and certainly recommend to others.

June 2, 2021
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Reply from Scarpetta Pasta

Thank you so much!! So glad you enjoyed! Make sure you check out our Loyalty Program to check what rewards you can get! Also we have our new refer a friend program where you can give £10 and get £10 back! :) you can find everything here:
https://scarpettapasta.com/pages/loyalty-and-rewards

Rated 5 out of 5 stars

Easy peasy and deliscious

Easy to order, and next day delivery as promised. A fair choice of sauces and pastas to choose from, with clear descriptions.
Dishes themselves were very simple to prepare and all tasted wonderful. Portions were generous and in several instances 1 kit was easily shared between two and proved a great light meal (with a side salad).

June 1, 2021
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Reply from Scarpetta Pasta

Thank you so much!! So glad you enjoyed! Make sure you check out our Loyalty Program to check what rewards you can get! Also we have our new refer a friend program where you can give £10 and get £10 back! :) you can find everything here:
https://scarpettapasta.com/pages/loyalty-and-rewards

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