I noticed there had been a mistake in what I was charged in previous months. I raised this via email and recieved an immediate response and agreement to refund what I had overpaid. Great service :)
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Tom made the whole experience easy, and hassle free. He explained everything in detail. Customer service wea amazing and staff polite. I wouldn’t hesitate to go back when I need my next storage unit... See more
Company replied
I would just like to thank your team, Tom and Sara, nothing was too much trouble, and answered all my questions I had. I feel very confident in the level of security. They have a very professional... See more
Company replied
Service was amazing! Tom was very helpful in providing thorough details of different storage options. Everyone was very accommodating and polite throughout my time using SCA. Brilliant customer servi... See more
Company replied
Company details
Written by the company
We offer secure, convenient and affordable self storage facilities for personal, business and vehicle storage.
Contact info
1-4 Brinsworth Street, S60 1EW, Rotherham, England, United Kingdom
- 01709 918366
4.4
Excellent
27 reviews
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Excellent experience of using the…
Excellent experience of using the storage facilities. Booking is very easy and ease of access is excellent. Highly recommend these facilities. Containers are clean and easenof access 24/7 is fantastic.
April 21, 2026
Excellent customer service
I noticed there had been a mistake in what I was charged in previous months. I raised this via email and recieved an immediate response and agreement to refund what I had overpaid. Great service :)
April 21, 2026
SCA Self Storage Rotherham
Easy to setup. Exactly as described, perfect for our requirements. Excellent Customer Service. Highly recommended. Really please with our choice
April 6, 2026
I needed storage at short notice due to…
I needed storage at short notice due to moving. Everything was easy and fast. Everyone was very helpful.
March 28, 2026
Very helpful and friendly staff
Very helpful and friendly staff, access to storage very good. No issues whatsoever ever.
April 21, 2026
Good costume service
Good costume service the staff are excellent and good communication, good environment
April 21, 2026
Service was amazing
Service was amazing! Tom was very helpful in providing thorough details of different storage options. Everyone was very accommodating and polite throughout my time using SCA. Brilliant customer service, I wouldn’t hesitate to use SCA again in future.
April 6, 2026
Unprompted review
Reply from SCA Self Storage Ltd - Rotherham
Thanks, Maisie. We’re delighted to hear the service was amazing and that Tom was so helpful in talking you through the different storage options. It’s great to know the team were accommodating and polite throughout your time with us. We really appreciate your kind words and would be very happy to help again in the future.
I would just like to thank your team
I would just like to thank your team, Tom and Sara, nothing was too much trouble, and answered all my questions I had.
I feel very confident in the level of security. They have a very professional approach to the business and I thank you. I cannot recommend you any better. Thank you.
April 18, 2026
Unprompted review
Reply from SCA Self Storage Ltd - Rotherham
Thanks, Keith. We really appreciate your kind words. We’re delighted to hear Tom and Sara were so helpful, answered all your questions, and made the whole experience a positive one. It’s also great to know you feel confident in the level of security and the professional approach of the team. Thank you again for your recommendation.
What a fantastic team
What a fantastic team. Very professional and helpful. Nothing is too much for them. So glad that I chose to go with this company.
April 22, 2026
Unprompted review
Reply from SCA Self Storage Ltd - Rotherham
Thanks, Dawn. We’re so pleased you chose to store with us. It’s great to hear the team were professional, helpful, and went the extra mile for you. We really appreciate your kind feedback.
Was quick easy to use
April 21, 2026
Reply from SCA Self Storage Ltd - Rotherham
Thanks for your review Ian. We’re glad you found the process quick and easy to use. We appreciate your feedback and hope to help again whenever you need storage.
Reply from SCA Self Storage Ltd - Rotherham
Thanks, Carl. We’re pleased you found the site easy to access, the units secure, and the team friendly. We really appreciate your feedback and look forward to helping you again whenever you need storage.
SCA Rotherham have been a pleasure to…
SCA Rotherham have been a pleasure to deal with.
All the staff are friendly and a credit to their company.
Looking forward to working with long term.
April 21, 2026
Reply from SCA Self Storage Ltd - Rotherham
Thanks, Andrew. We’re delighted to hear SCA Rotherham has been a pleasure to deal with. Your comments about the team mean a lot, and we’re glad they’ve made such a positive impression. We look forward to working with you for the long term.
Reply from SCA Self Storage Ltd - Rotherham
Thanks, Marie. We’re pleased to hear you found the staff friendly and the unit clean. We really appreciate your feedback.
Knowledge of staff
Knowledge of staff, polite, clear explanation of units available. Value for money. Entry 24/7.
April 21, 2026
Reply from SCA Self Storage Ltd - Rotherham
Thank you for your feedback. We’re glad our team was knowledgeable, polite, and able to explain the available units clearly. It’s great to hear you found us good value for money and that the 24/7 access works well for you. We really appreciate your review.
Reply from SCA Self Storage Ltd - Rotherham
Thanks, Peter. We really appreciate your feedback. We’re pleased to hear you found our team polite, efficient, and knowledgeable.
Reply from SCA Self Storage Ltd - Rotherham
Thanks, Susan. We’re so pleased to hear you like your new unit. It’s great to know the team were friendly and helpful, and that you found our rates competitive. We really appreciate your feedback.
Tom made the whole experience easy
Tom made the whole experience easy, and hassle free. He explained everything in detail.
Customer service wea amazing and staff polite.
I wouldn’t hesitate to go back when I need my next storage unit.
April 21, 2026
Reply from SCA Self Storage Ltd - Rotherham
Thank you for your kind feedback. We’re delighted to hear Tom made the whole experience easy and hassle-free, and that everything was explained clearly. It’s also great to know you found our customer service excellent and the team polite. We’d be very happy to help you again when you need your next storage unit.
Reply from SCA Self Storage Ltd - Rotherham
Thank you for your feedback, Vishnu. We’re sorry to hear you were unhappy with your experience. We take concerns like this seriously and aim to be clear and fair in all discussions with our customers. We’d welcome the chance to look into this further and discuss the matter with you directly so we can better understand your concerns and review the details properly.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.