SCA Self Storage Ltd - Sunderland Reviews 126

Good customer service

Fantastic experience from the get-go, I was moving house on a Saturday night struggling to find somewhere to store everything as most places would only be open during weekdays at inconvenient hours etc. until I found SCA!
I was browsing their website getting a quote for prices and had a follow up call 10 minutes later having a chat about everything and how it works, soon after I was sold, 24hr access with your own personal code to enter at anytime you can think of. The facilities were very tidy and easy to navigate, the storage rooms were clean and well ventilated and the additional offering they have in reception for covers and locks if you needed any were great!

Could not recommend enough.
Fantastic experience, will use again!

excellent customer service good rates. prompt replies from queries.
great service

Amazing service. No contract. Used to store while moving house. Friendly and useful service. Would use again.

Recently set up a storage facility at Sunderland.
Excellent customer service.Nothing is a problem. Very impressed with facilities and very easy to use.

SCA Self Storage Ltd , I can honestly say they’ve gone above and beyond in every possible way. From the moment I first contacted them, the staff were warm, welcoming, and genuinely eager to help. They made the whole process of finding the right storage unit incredibly easy — no stress, no hassle, just honest, friendly service with a smile.

The facilities themselves are spotless, secure, and well-maintained, which gives me real peace of mind knowing my belongings are safe. It’s clear that the team takes great pride in their work, and it shows in every interaction. They treat you like family, not just another customer, and that personal touch makes all the difference.

If you’re looking for storage with top-notch security, unbeatable customer care, and a truly caring team, I can’t recommend SCA Self Storage Ltd highly enough. They’re simply brilliant at what they do — professional, kind, and reliable. I wouldn’t store my things anywhere else!

❤️ Highly recommended — 10/10 service from an outstanding team!

Thank you and regards MR Dillon

First time I have had the need to use a storage unit, SCA Storage was recommended by the Romoval Company I used during my recent house move, and must say my experience with SCA has been faultless. From signing up for my unit, through to my recent ending of my storage contract, the service has been five star. Units are clean and tidy, entry and exit to the storage site is straight forward but very secure, and above all the staff are very helpful and genuinely friendly. Happy to recommend.

Fantastic service start to finish. The website is easy to follow and able to select the size you want. Customer service online and especially in person at reception makes your experience a smooth process. The 24/7 access with security and your personal code has really helped me with the house move and the storage unit was easy to access.

Very easy and simple great service

The whole experience was hassle free and the website was easy to navigate. A special thank you to Kelly for a very friendly and helpful welcome.

Very easy moving in had no issues
Security very good
Staff very helpful and friendly

The customer service from the staff member named Kelly, is out standing, I was so well informed and given as much assistance as was needed, which made for a much more pleasant experience than I had thought due to moving and the anxiety that I have, thank you!

Great, from the information I got to the help from receptionist, everything explained in detail the unit is clean and secure

Very pleasant and helpful attitude from the reception team!

Excellent customer service and support from Sarah & Kelly @ SCA Self Storage, would highly recommend.

What a great company! Super easy to find, clear instructions and 24hr access! No fuss , No hassle ! Just easy storage! Thank you