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3.2

Average

TrustScore 3 out of 5

4 reviews

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Rated 1 out of 5 stars

no customer care at all

I travelled from astana to almaty and I found my baggage crashed! after report at the airport and several mails and forms filled nobody answered me for refund! a month and half already passed! Unacceptable

July 25, 2025
Unprompted review
Rated 1 out of 5 stars

When will you give me reply?

SCAT Airline, that was like a nightmare. They cancelled flight suddenly, only asked me to apply the refund. So I applied refund.
But never get their reply.
I had to extend my hotel reservation, because I had to wait to get next flight.
No reply, no compensation.
Why you could do your business like this way, that is not fair. Why I had to write a review like this, just let them know I am waiting their reply.
That is absolutely unfair.

I require your reply as soon as possible, and my money back at least for cancelled ticket.

October 16, 2024
Unprompted review
Rated 1 out of 5 stars

Scat.kz worst company ever

They cancelled the first of the two flights I booked, just three days before the flight. I had no other choice but to book a new one in order not to lose the second one, and when I arrived in the transit airport I realized they cancelled my ticket, so I had to rebook a new ticket for the flight I already had one. Even the guy who had to book my new ticket talked badly about the company he worked for.

June 15, 2022
Unprompted review
Show reviews in all languages. (4 reviews)

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