Scenic Luxury Cruises and Tours - UK Reviews 564

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, friendliness, and professionalism, highlighting their dedication to ensuring a memorable holiday. The service is frequently described as outstanding, with many appreciating the meticulous organization and attention to detail throughout their trips. People also commend the high quality of the holidays, including excellent food, varied and interesting excursions, and comfortable accommodations. However, some customers also noted occasional issues with logistics, such as long waits for transport or inconvenient disembarkation times. A few reviewers mentioned that the ambiance on board could sometimes feel too busy or that the luxury aspects were not always as evident as expected.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their attentiveness, knowledge, and... See more

Service

People report positive experiences with service, highlighting the exceptional care from the crew, who are... See more

Holidays

Customers had positive experiences with holidays, often describing them as unforgettable and superb. Many... See more

Quality

Users describe positive interactions with quality, highlighting the high standard of food, excursions, and... See more

Location

Consumers find location to be ambiguous, with some praising specific destinations like Vienna, Budapest, and... See more

Based on these reviews

Rated 5 out of 5 stars

Our scenic cruise on the Danube was perfect from start to finish. Well designed cabin with loads of storage space, fantastic customer service from our butler and room attendant with cabin cleaned twi... See more

Rated 5 out of 5 stars

Recent trip to Vietnam and Cambodia was excellent. First class hotels and excursions. Our tour guide was beyond marvellous - nothing was too much trouble for her. She was knowledgeable and fun and pas... See more

Rated 5 out of 5 stars

Everything was amazing and well organised on our Vietnam and Cambodia tour to include Halong Bay and Mekong River Cruises. Lots of great experiences. Top marks to our tour director Huy who gave ful... See more

Rated 5 out of 5 stars

We are experienced sea cruisers but this was our first river cruise. What appealed to us when we booked was the fact that everything was included, including branded alcoholic drinks and (very good... See more


Company details

  1. Cruise Line Company
  2. Cultural Tours Provider
  3. Tour Operator

About Scenic Luxury Cruises and Tours - UK

Written by the company

View River Cruises View Ocean Cruises About Scenic

About Us

Scenic Luxury Cruises & Tours has more than 38 years of experience creating unforgettable, award-winning river and ocean cruises and handcrafted land journeys. The ideal way to experience the world's most incredible destinations.

Since 2008, we have set the benchmark in truly all-inclusive, luxury 5-star river cruises in Europe and South East Asia and our handcrafted land journeys take guests to Australia, New Zealand, Canada, Alaska, the USA, Africa, Japan and South Korea.

Create Stories for Life

Great stories are born of unforgettable moments. With Scenic it’s more than ultra-luxury travel. It’s seldom-seen lands, unrestricted global navigation and state-of-the-art ships allowing a front row seat to nature and culture as it unfolds before your eyes.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

564 reviews

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Rated 5 out of 5 stars

Best cruise ever

Everything Scenic did was great. The ship, all the crew, the food . Every trip was well organised . There is no doubt I would go on another Scenic cruise and recommend you to everyone who also enjoys cruising. Thankyou Scenic

March 20, 2026
Rated 3 out of 5 stars

Danuee Mexican river cruise

Just before our river cruise they emailed us saying that a small party were joining us and it would not affect us in anyway,well I can assure you it did 62 Mexicans non speaking English invaded the boat not interested in any of our activity’s spoke over all of the entertainment so quantity not quality was the issue ,offered a small voucher for our inconvenience insult ,then was told to complain to abta😡😡

March 13, 2026
Unprompted review
Rated 3 out of 5 stars

Advertised as 5* - it is most definitely not. 

Scenic is over-priced for the experience provided and sometimes fails to meet the highest luxury standards.

We did Prague to Amsterdam in March. This is 15 days

The ship may dock next to another ship, or another ship next to it. This means that passengers have to pass through your ship (or the other) to access land. Should your cabin blinds be open at this time, there will be absolutely no privacy during the docking.

They will leave for excursions even before the departure time, don't keep track on who is on the excursions.

I found that for myself this was too long. I was on board with a great group of people overall - most were Australian. A few Canadians, NZ and US. Age mix 60-80 yrs 

The food choices were good.
Wines paired at dinner. 
There are only 4 tables for 2 in the restaurant

There was nothing after dinner 

Excursions - excellent 

The 2 enrichment evenings excellent 

Suites design beautiful,  other cabins are small.
Bathroom there was just enough room to move around 

Beds comfy 

Salt room - 3 beds 
Small gym 
No spa 
Walking track on deck upstairs 
Plenty of tables / chairs to sit outside 

There’s one area where all afternoon / evening activities take place 

Various activities- trivia 
Folk dance display 
Violinist performance 
Glass blowing exhibition 

The staff are very attentive 

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic tour

Fantastic tour, wonderful accommodation and fabulous experiences. Our tour Director and driver were wonderful.
I highly recommend this tour and company. Second to none!

January 25, 2026
Rated 4 out of 5 stars

This was an outstanding Antarctic adventure

This was an outstanding trip to Antarctica and Scenic excelled at the exploration experience. The expedition team were first rate in their skill set and knowledge. The ship is well designed for polar exploration with thought given to best provision of activity opportunities. Food overall was of a high standard and the crew generally tried so hard to make your holiday special.
Certain aspects led to four stars instead of five. The boarding experience was poor and cabin design left much to be improved.

January 25, 2026
Rated 5 out of 5 stars

The cruise to Falklands, South Georgia and Antarctica

The cruise to the Falklands, South Georgia and Antarctica with the Scenic Eclipse was unforgettable. The food and drink, on shore tours and service in all areas was first class. Safety of guests and preserving the natural environment and wildlife were a top priority with no compromise. It really made me really appreciate the importance of looking after our planet properly.

January 27, 2026
Rated 5 out of 5 stars

Antarctica in Depth - Holiday of a Lifetime

We returned from our ‘holiday of a lifetime’ with Scenic just over a week ago. As expected, Antarctica was absolutely fabulous and we will forever be grateful to have viewed Susan Calman’s adventure on Scenic Eclipse which gave us the idea to book this trip. The yacht, the crew, the food and everything else about this cruise was absolutely fantastic and we only wish we could do it again. The highlight of the trip was the helicopter excursion which was the best experience we have ever encountered (possibly will never do anything to beat it!). We will be talking about this trip for a long time. Thank you Scenic.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant Christmas Market cruise with…

Brilliant Christmas Market cruise with a really interesting, enjoyable itinery. Excellent accommodation, service and food. The staff were wonderful, so helpful and informative. We also appreciated being able to stay on board an extra few hours at the end of the cruise as we had a late afternoon flight. Thank you Scenic.

November 2, 2025
Rated 5 out of 5 stars

We have been travelling with Scenic for…

We have been travelling with Scenic for 15 years.
They have always been reliable and caring.
The staff in the offices are helpful and polite.
All the crew on their river cruises and Eclipse ocean voyages are always very kind, helpful and dedicated.
We have enjoyed every voyage - the range and quality of excursions is very good.
They may seem expensive when you first book but everything is included and of excellent quality.

January 4, 2026
Rated 5 out of 5 stars

Recent trip to Vietnam and Cambodia was…

Recent trip to Vietnam and Cambodia was excellent. First class hotels and excursions. Our tour guide was beyond marvellous - nothing was too much trouble for her. She was knowledgeable and fun and passed on to us an insight into the culture of the countries we visited. Scenic go the extra mile in getting front seats at all venues.

January 1, 2026
Rated 5 out of 5 stars

Highly recommended.

Great Company. Everything was well organised. So many special experiences just for Scenic groups. Excellent tour organisers and well informed guides with great local knowledge. All at a standard you’d expect from a Company known for quality and a touch of luxury. Highly recommended.

January 8, 2026
Rated 5 out of 5 stars

Antartica is an amazing experience

What an amazing experience we have had. All the staff onboard scenic eclipse give 100%. Incredible discovery team led by Xavier, again all gave 💯. It should be on everyone's bucket list. The logistics of the whole experience from start to finish are organised so well. Thank you for yet another unforgettable experience of a life time. 7 continents all ticked off ☺️

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

One of my Top holidays ever.

The whole tour of the Mekong was so well put together and all to an exceptional standard. Hotels and the river boat the Scenic Spirit spectacular. Food was outstanding from start to finish. However the real stars of the whole trip was the STAFF. So so genuinely friendly and eager to please. We will be booking this trip again ........

December 13, 2025

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