scentsangel.com Reviews 413

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 206 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent product selection, competitive pricing, and the authenticity of its fragrances. Many appreciate the fast and free shipping, along with the careful packaging that ensures items arrive safely. The option to purchase samples is also a significant plus, allowing consumers to try scents before committing to a full bottle. However, some customers also noted issues with product quality, reporting that some samples smelled diluted or different from authentic versions. A few people experienced problems with leaking bottles, damaged packaging, or incorrect orders, though some of these issues were promptly resolved. There were also occasional mentions of price discrepancies after an order was placed and a desire for labels directly on the decant bottles.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the authenticity and quality of the... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Quality

Users describe positive interactions with quality. Many customers are pleased with the authentic products,... See more

Price

Clients share positive opinions on price, frequently highlighting the reasonable, competitive, and affordable... See more

Order

People report positive experiences with order. Many customers praise the quick processing and well-packaged... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My second order from SA was just as pleasant as my first! This time I ventured for my second Creed scent: the notorious Aventus, as well as Byredo's Sellier which I already know and love. The shipment... See more

Rated 5 out of 5 stars

I've had an amazing experience with this company. I place three different orders and each time my items were shipped out they arrived ahead of schedule and as described. If they offered everything I... See more

Rated 5 out of 5 stars

Ordered a 5ml sample and am happy with the whole experience. Good selection, reasonable prices, well packaged and received in a decent amount of time. I like the square sample bottle and the atomizer... See more

Rated 5 out of 5 stars

SA has a wide variety of 100% authentic fragrances as well as options when it comes to sizes and very competitive prices as well. They have no minimum when it comes to free shipping and for me, that... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

413 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great discounter

SA has a wide variety of 100% authentic fragrances as well as options when it comes to sizes and very competitive prices as well. They have no minimum when it comes to free shipping and for me, that's very advantageous. I have placed several orders and all have arrived very quickly and have been safe/secure when it comes to packaging.

October 5, 2025
Rated 1 out of 5 stars

Offer one thing and sent me a smaller…

Offer one thing and sent me a smaller size . Who has time to to pack it up and ship it back ?? Did I get scammed??? Probably…. I will just give it to my son . Just spent several hundred today on another site . Don’t trust using Scent Angel again . Live and learn I guess.

October 4, 2025
Rated 5 out of 5 stars

Serious retailer

Serious retailer, top-quality fragrances and decanters. They've recently raised their prices. It's no longer easy to find bargains on this site.

October 11, 2025
Unprompted review
Rated 4 out of 5 stars

I really do love this company

I really do love this company. The only time I had a wrong scent sent to me, they corrected it quickly and got me the correct fragrance. The only thing I’m taking off points for is the packaging. I have rheumatoid arthritis, I cannot get the caps off these bottles. Like, it’s genuinely hard to get them off. Second, the name of the scent on the bottle would be really nice.

October 4, 2025
Rated 5 out of 5 stars

Best Place to Buy Decants

My second order from SA was just as pleasant as my first! This time I ventured for my second Creed scent: the notorious Aventus, as well as Byredo's Sellier which I already know and love. The shipment arrived fairly quickly, the fragrances are phenomenal, and the proprietary SA bottles are fantastic. I'm SOOOO pleased with my experience and the products.

October 3, 2025
Rated 5 out of 5 stars

Exceptional Customer Service

Although there was originally a mix up in my order it was immediately addressed and I received my product overnight. I have been ordering from a different seller for the last 2 years. As of now, my go too is definitely scentsangel. They impressed me all around!

October 3, 2025
Rated 3 out of 5 stars

Terrible bottles

My only grip is the packaging. The bottles are terrible and difficult to remove the cap. I received one the other day and the sprayer is defective. I will probably have to transfer the fragrance to another bottle.

October 2, 2025
Rated 5 out of 5 stars

Good stuff 👌

Purchased BDK Gris Charnel Extrait and TF Eau d’Ombre Leather and was nervous since I hadn’t purchased from this site before but my two full bottles came quickly and are legit! Very pleased.

October 2, 2025
Rated 4 out of 5 stars

I love almost everything

I love the selection of fragrances, pricing and choice of 5 or 10ml sizes. The one thing I would love to see change is the bottles. The tops are so hard to get off of them and there is no label to distinguish one from another in a collection.
Oh, and the free shipping is nice and quick. Love everything but those darn bottles.

October 1, 2025

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