scentsangel.com Reviews 413

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 206 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent product selection, competitive pricing, and the authenticity of its fragrances. Many appreciate the fast and free shipping, along with the careful packaging that ensures items arrive safely. The option to purchase samples is also a significant plus, allowing consumers to try scents before committing to a full bottle. However, some customers also noted issues with product quality, reporting that some samples smelled diluted or different from authentic versions. A few people experienced problems with leaking bottles, damaged packaging, or incorrect orders, though some of these issues were promptly resolved. There were also occasional mentions of price discrepancies after an order was placed and a desire for labels directly on the decant bottles.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the authenticity and quality of the... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Quality

Users describe positive interactions with quality. Many customers are pleased with the authentic products,... See more

Price

Clients share positive opinions on price, frequently highlighting the reasonable, competitive, and affordable... See more

Order

People report positive experiences with order. Many customers praise the quick processing and well-packaged... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My second order from SA was just as pleasant as my first! This time I ventured for my second Creed scent: the notorious Aventus, as well as Byredo's Sellier which I already know and love. The shipment... See more

Rated 5 out of 5 stars

I've had an amazing experience with this company. I place three different orders and each time my items were shipped out they arrived ahead of schedule and as described. If they offered everything I... See more

Rated 5 out of 5 stars

Ordered a 5ml sample and am happy with the whole experience. Good selection, reasonable prices, well packaged and received in a decent amount of time. I like the square sample bottle and the atomizer... See more

Rated 5 out of 5 stars

SA has a wide variety of 100% authentic fragrances as well as options when it comes to sizes and very competitive prices as well. They have no minimum when it comes to free shipping and for me, that... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

413 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I've had an amazing experience with…

I've had an amazing experience with this company. I place three different orders and each time my items were shipped out they arrived ahead of schedule and as described. If they offered everything I wanted then I'd shop exclusively with them.

September 30, 2025
Rated 4 out of 5 stars

LABEL THE BOTTLES!

great online interface and easy to order. Quick shipping and delivery.

my only issue is, LABEL THE BOTTLES! not having a label on the bottle is just nuts! I bought 3 bottles, all three have the same color liquid. I'll have to keep them in the box if I want to know what I'm spraying.

October 1, 2025
Rated 5 out of 5 stars

Top Quality

Just received my special gold edition of Maison margiela by the fire place Edt. Boy this is amazing must buy if your a fragrance lover. Smells out of this realm.

September 30, 2025
Rated 1 out of 5 stars

Not a good product and cheap…

Not a good product and cheap ingredients so you have to reapply several times a day. Nothing like the real perfume and you can't talk to anyone to get a refund. Don't order from here!!!

August 22, 2025
Unprompted review
Rated 1 out of 5 stars

Buyer beware

I ordered Valentino Donna and received something that smells like my grandmother's Tabu.... no refund no return.... definitely a SCAM.... buyer beware...

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

Scents Angels most often hs the scent…

Scents Angels most often has the scent I am interested in available in 3 sizes making sampling easy. As a niche lover often it is impossible to get 10ml of a niche fragrance, sometimes you can not afford a full bottle or maybe your traveling, either way it's a great offering.

July 25, 2025
Rated 3 out of 5 stars

Not Sure What to Think

I ordered six 5ml and 10ml "decants" to give as gifts to my groomsmen. I happen to have authentic samples of EVERY fragrance I ordered. I don't like to blind buy, so I typically get discovery sets from original companies and then figure out where I'll go from there. I thought it would be awesome to give some of my favorite scents to my guys, only to discover that 5/6 smell completely different from what I know (and have). The 6th one smelled similar but I wasn't fully convinced still. I've purchased from Scents Angel in the past and never had an issue. This was a different experience from what I'm used to and I'm not sure what to make of it.

This review is edited from my previous 1 star, as I was extremely upset (with this being such an important thing for me) but customer service was responsive and respectful, so I've amended my review to this.

May 23, 2025
Unprompted review

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