Disappointed with the customer service from David at Scents Soaps & Candles. Received wicks with unclear labeling, making them unusable. Despite this being their mistake, they refused to cover retur... See more
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Disappointed with the customer service from David at Scents Soaps & Candles. Received wicks with unclear labeling, making them unusable. Despite this being their mistake, they refused to cover retur... See more
Company replied
Terrible customer service, I have been buying for over a year now but the last 6 months their quality and customer service has been declining. David from customer services is specially rude when an... See more
Company replied
Simply Perfect. Placed an order as a new customer yesterday morning and my items arrived at 9:30 am today. Everything was well packed and arrived in perfect condition. Will definitely be ordering f... See more
I love this supplier, my customers always talk to me about how my wax has the best scent throw / scent they’ve had. I use soy 494 and these just seem to work really well together. My only concern is... See more
Very quick and responsive service despite the current covid situation! The fragrance oils I have purchased smell amazing and are slight cheaper than other sites I have been too, I will be buying more from here in the near future! :-)
Lovely strong fragrances for wax melts, my customers were very pleased. I will definitely be ordering again soon.
Scents, Soaps and Candles is the place to go for all your candle needs. Their delivery is quick and everything I ordered came. All the products are spot on exactly as described and nothing but quality products. Thank you.
P.S. please continue to expand on the soap ingredients! I really wanna make some!
Excellent company with good quality supplies at competitive prices and quick delivery.
Fab experience. Great prices and fast service. They arrived quickly and smell lovely. Really happy with my order and will order again in future.
Order arrived pronto so great service. Only issue was excess not recycle able packaging. Lots of wotsits! 😂
As I’m a business that promotes sustainability. Not sure if I’d order again unless this matter was addressed. Xxx
I always use ss&c for my fragrance oils and cannot fault them in any way.
Quick delivery, great range of candle jars, wicks and wax, always well-packaged and excellent value for money. Wouldn't hesitate to order from here again.
Nice range of fragrances and wicks. Well packaged and Fast delivery
We have had excellent service from Scent, soap & candles. Order was easy to place and delivery was quick. We bought base solution and reed oil - Plum, Rose & Patchouli. So easy to make up and a beautiful fragrance. Will definitely use again.
Ordered several different items, 1 was missing but this was soon rectified. Customer service brilliant. This is probably going to be my main supplier now as it is local to me and saves me on postage. Thank you
The order was tracked and I was kept updated on the arrival time throughout. The smells are lovely and I will use them in candles and see how far the reach of the sent goes. Thanks for the great service and I will leave another review on how I like the product after using it.
Wonderful supplies for your candles...I’ve made my first candles in jars and they look amazing...the snow fairy fragrance is exactly like the lush product and it smells wonderful...looking forward to using my light blue fragrance...wicks are wonderful as I use lx series and they have them all!
I bought Angel inspired oil. It doesn't smell anything like Angel so very disappointing. It isn't even nice. Smells more like wet dog than perfume.
Really good service, goods arrived on time and small beautiful.
This was my first purchase and I was happy to see that the website was very easy to navigate, the prices are very competitive and the shipping was very fast. The quality of the fragrance oils are amazing! I’ve definitely found some new favourites. I wish there was a way to order a sample pack of fragrance oils just because there are so many that I would love to try but it’s hard to commit without knowing what they’re like. Overall very happy with the experience and I’m excited to try some new things.
This is the first time I have purchased from this site and I have to say I am super pleased with everything I ordered, wax is good and every fragrance I bought smells lush! Now need to order more, definitely won't be shopping anywhere else. Xx
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