Scentssoapsandcandles 

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Rated 1 out of 5 stars

Disappointed with the customer service from David at Scents Soaps & Candles. Received wicks with unclear labeling, making them unusable. Despite this being their mistake, they refused to cover retur... See more

Company replied

Rated 1 out of 5 stars

Terrible customer service, I have been buying for over a year now but the last 6 months their quality and customer service has been declining. David from customer services is specially rude when an... See more

Company replied

Rated 5 out of 5 stars

Simply Perfect. Placed an order as a new customer yesterday morning and my items arrived at 9:30 am today. Everything was well packed and arrived in perfect condition. Will definitely be ordering f... See more

Rated 5 out of 5 stars

I love this supplier, my customers always talk to me about how my wax has the best scent throw / scent they’ve had. I use soy 494 and these just seem to work really well together. My only concern is... See more

All reviews

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Rated 4 out of 5 stars

Clp not up to specification

The delivery came very promptly and they smell amazing. However the CLP labels were not up to specification on the individual bottles, the pictograms were not the right size and the labels were not viable when laid flat.

July 7, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service all round

Excellent service all round; received multiple updates on progress of Order & it even arrived a day earlier than expected!
As a 1st time buyer I was hesitant to purchase as I dont like Reed Diffuser Oils that "take over" the room & usually buy subbtle fragrances that I can smell first; but decided to try & am v happy I did - its perfect.

July 4, 2021
Unprompted review
Rated 5 out of 5 stars

First order (of many}

Great communication, great advice, great value for money, speedy delivery.
Will be using again very soon. If only all online retail could be this slick
Thankyou

June 28, 2021
Unprompted review
Rated 2 out of 5 stars

Scent not as expected

Really happy with the delivery time, order updates and easy to use bottle and dropper. Disappointed in the scent so far. I purchased the lavender and neroli, the neroli is definitely coming through but overall the scent is like similar to that of an antiseptic cream. I'm hoping there will be some improvement after the curing process. Hoping to make a more approving review then

June 20, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company. Great all round, service, prices, products, quality, prices and delivery. Fantastic fragrances. I would highly recommend you give this company a go!!!!

June 6, 2021
Unprompted review
Rated 2 out of 5 stars

Not the usual quality I get from this company.

My recent purchases were Coconut and Lime fragrance oil which as usual was great. I also bought Lost Cherry fragrance oil which I had been waiting for to release and was disappointed with it as I feel that it has quite a strong chemical/synthetic smell. I have emailed the company to just pass on these comments. I am not sure if it were a bad batch or perhaps my sense of smell ( I don't think it were the latter though as I asked my partner to smell it without saying anything and they said it smelt strange?).

May 29, 2021
Unprompted review
Rated 5 out of 5 stars

NEWBIE

I am new to this but I have had a great experience dealing with this company lots of useful information on the site good prices and quick delivery I wi be using again x

May 22, 2021
Unprompted review

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