Disappointed with the customer service from David at Scents Soaps & Candles. Received wicks with unclear labeling, making them unusable. Despite this being their mistake, they refused to cover retur... See more
Company replied
Scentssoapsandcandles
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Terrible customer service, I have been buying for over a year now but the last 6 months their quality and customer service has been declining. David from customer services is specially rude when an... See more
Company replied
Simply Perfect. Placed an order as a new customer yesterday morning and my items arrived at 9:30 am today. Everything was well packed and arrived in perfect condition. Will definitely be ordering f... See more
I love this supplier, my customers always talk to me about how my wax has the best scent throw / scent they’ve had. I use soy 494 and these just seem to work really well together. My only concern is... See more
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Ordered for next day .
Ordered for next day .. had an email yesterday from dpd saying it will be delivered tomorrow 12th March .. I have just received email now saying it will be delivered Monday!! I now have to cancel orders that were for Sunday
March 12, 2021
Unprompted review
I simply adore Scents Soaps & Candles
I simply adore Scents Soaps & Candles. I have used quite a few of their fragrance oils for my candles and I couldn't be happier with them as well as their costumer service.
The next day delivery it's also a huge plus if you are like me and always order last minute
March 12, 2021
Unprompted review
THE BEST
Personally, I have used several different places for my fragrance oils. But now I will only use scents soaps and candles!! The smell of them is near enough exact to the product. The after shave and perfumes are exact! Rapid delivery if you choose next day! 100% will never use anywhere else. Ever. Best quality. Affordable prices.
March 12, 2021
Unprompted review
Absolutely love all my items i get from…
Absolutely love all my items i get from this site and delivery is fantastic
March 11, 2021
Unprompted review
Excellent company
The scent is lovely delivery is fantastic communication is outstanding and I’m very pleased on how quick the service is I would recommend this company to anyone who wants high quality fragrance oils or for anything else u need I would look at this site first thank you 😊
March 11, 2021
Unprompted review
So far so good
So far so good. Fast service from ordering to delivery. Good updates on delivery. Products so far seem quite good not used all that I bought yet. Time will tell
March 11, 2021
Unprompted review
Excellent service and excellent products
March 11, 2021
Unprompted review
Absolutely love shopping here for all…
Absolutely love shopping here for all my wax melt products
March 11, 2021
Unprompted review
Speedy dispatch and delivery
Speedy dispatch and delivery. Fragrance oils smell amazing. Will definitely be using again.
March 11, 2021
Unprompted review
Received an email saying my order would…
Received an email saying my order would be delivered and it hasn't, upon asking was told the email is automated
Not had this issue with all previous orders, cannot fault the products though
March 10, 2021
Unprompted review
Reply from Scentssoapsandcandles
Hi Anthony,
Thank you for the feedback. Unfortunately DPD send automated delivery emails once the shipment enters their system. Due to the large number of orders we have currently, some orders will take up to 48 hours to dispatch. We hope you are happy with your order once it arrives.
Kind regards
SSC
The best supplier I have
March 10, 2021
Unprompted review
Excellent service every time
Excellent service every time. Quick delivery which is very much appreciated. Many thanks will definitely be ordering again
March 10, 2021
Unprompted review
Amazing products
Amazing products. Delivered super quick! Definitely using this website again. Thank you so much
March 9, 2021
Unprompted review
The most reliable Candle Supplier for…
The most reliable Candle Supplier for high quality FO, Wax and Candle Kits .very happy from Relaxzen_homemade_candles, they have always been my most reliable supplier!!!!
March 9, 2021
Unprompted review
Amazing scents have used for a while…
Amazing scents have used for a while love them. The dove is amazing
March 7, 2021
Unprompted review
Lovely fragrance
Lovely fragrance, great communication and fast delivery. I have already ordered more items for my fledgling business.
March 7, 2021
Unprompted review
Fantastic fragrance and service my only…
Fantastic fragrance and service my only criticism is that I never get get any screw on pouring tops as it's not easy to pour with out spills and I spent at lot money on fragrance
March 7, 2021
Unprompted review
I love this company
I love this company. I can get everything I need (so many other supply companies seem to be constantly out of stock) and it’s always delivered quickly. Highly recommended.
March 6, 2021
Unprompted review
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