ScholarshipOwl Reviews 1,210

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, kindness, and quick responses, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting the personalized and understanding approach that quickly resolves issues. The user experience is frequently described as easy and organized, with the platform effectively streamlining the scholarship search and application process. However, some people were dissatisfied with the website's navigation, finding it not easy to use. There were also mentions that some scholarship matches were not relevant to their profile, and a few customers felt the service did not provide unique information compared to what could be found elsewhere.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the kindness, helpfulness, and... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently praise the platform's ease... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness, kindness, and... See more

Website

Reviewers highlight ambiguous aspects of the website. Some customers praise the platform as a great resource,... See more

Service

Consumers find service to be ambiguous. Many reviewers praise the service as helpful, professional, and a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

ScholarshipOwl is very helpful! It is super easy to use and I love the different ways you can sort through opportunities. One thing I’ve noticed is sometimes I’ll get several “matches” in a row that d... See more

Company replied

Rated 4 out of 5 stars

I’m so grateful that this site is legit it’s so many scandals in this world but not this platform. My son actually won one of the scholarships on here and I’m hoping that he will find success in recei... See more

Company replied

Rated 4 out of 5 stars

The customer service was helpful. Canceling my free trail had not worked the night I needed it to, but the customer serive helped me get my refund! This part of the message is for Scholarship owl t... See more

Company replied

Rated 4 out of 5 stars

I loved how genuine Jin was when answering the questions. She provided essential information about scholarships and how scholarshipOwl is an amazing resource to aid college growth. She helped me under... See more

Company replied


Company details

  1. Educational Institution
  2. Association or Organization

Information provided by various external sources

ScholarshipOwl finds hundreds of scholarships you qualify for and makes applying to them easier.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

5-star customer support

Lena, one of the customer support agents, helped me secure a refund for a subscription I did not plan for, and this changed my whole mindset positively about ScholarshipOwl. I will definitely subscribe to the pro membership again because of this single act of empathy.

Thank you, Lena.

July 31, 2025
Unprompted review
ScholarshipOwl logo

Reply from ScholarshipOwl

Thank you for taking the time to share your feedback!
We are here for any further assistance.

Rated 5 out of 5 stars

Great customer service

Great customer service! Prompt reply and hit my case solved really quickly!

July 29, 2025
Unprompted review
ScholarshipOwl logo

Reply from ScholarshipOwl

Thank you for taking the time to share your feedback!
Feel free to let us know if you need any further assistance!

Rated 1 out of 5 stars

Don’t bother. I won’t be renewing

Supposedly this is a legitimate site and came recommended. I jumped through all their hoops, went to their webinars, wrote the essays they way they say you’re supposed to, and haven’t won any scholarships. I applied to over 100. Don’t waste your money. My guess is their scholarships are too saturated to be worth the bother or only low income people ever win them. You’d have more luck finding a needle in a haystack.

July 25, 2025
Unprompted review
ScholarshipOwl logo

Reply from ScholarshipOwl

Thank you for your feedback!
Applying to over 100 scholarships and not hearing back can be incredibly discouraging, especially when you’ve done everything by the book. It’s frustrating when you invest your time, effort, and hope, and it doesn’t seem to pay off. ScholarshipOwl does provide status updates for every application, and we regularly highlight real students who've won through the platform.
We are very transparent when it comes to that.
Competition can be high, and while not everyone wins right away, many users do find success over time. If you ever want tips or help figuring out which scholarships might be a better fit, we are happy to help!
Wishing you the best on your journey.

Rated 5 out of 5 stars

Customer service advocated for me and…

Customer service advocated for me and gave me my resources back! They accumulated some fantastic karma. Thank you so so much for your help and your kindness

July 28, 2025
Unprompted review
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Reply from ScholarshipOwl

Thank you for your feedback! If you need any further assistance, feel free to reach out!

Rated 5 out of 5 stars

Amazing customer support

Anica from scholarship owl was extremely helpful when I had a problem occur. Anica was fast to reply and didn’t make anything complicated! Their communication was effective and refreshing.

July 24, 2025
Unprompted review
ScholarshipOwl logo

Reply from ScholarshipOwl

Thank you for taking the time to share your feedback!
Feel free to let us know if you need any further assistance!

Rated 5 out of 5 stars

Informative & helpful!

Jennifer delivered an informative webinar about how to stand out when it comes to writing Scholarship essays. I also liked how she answered questions during the Q&A portion of the webinar.

July 17, 2025
Unprompted review
ScholarshipOwl logo

Reply from ScholarshipOwl

Thank you for taking the time to share your feedback!
We are here if you need any assistance!

Rated 5 out of 5 stars

Scholarship Owl is awesome

Scholarship Owl is doing amazing things at helping students get scholarships for school. It such a big help for all of us.

July 17, 2025
Unprompted review
ScholarshipOwl logo

Reply from ScholarshipOwl

We appreciate your feedback. Thanks for your kind words and trust in ScholarshipOwl.

Rated 5 out of 5 stars

Ena the greatest helper.

Ena was an amazing person and her help was greatly appreciated. She was able to solve my problem in a smoothly and timely manner. Thank you so much Ena, for you help.

July 17, 2025
Unprompted review
ScholarshipOwl logo

Reply from ScholarshipOwl

Thank you for taking the time to share your feedback! Feel free to reach out for any further assistance.

Rated 1 out of 5 stars

My son diligently turned in almost 140…

My son diligently turned in almost 140 applications through the paid version and got no contact. Not a good stewardship of your time or money.

July 16, 2025
Unprompted review
ScholarshipOwl logo

Reply from ScholarshipOwl

Thank you for taking the time to share your feedback.
Applying to 140 scholarships is a big achievement, and we know it takes real commitment.
You can see the status of all your submitted scholarships in the "Submitted" section, and you can see when the winners are chosen and awarded. We keep the process transparent and clear, with everything on one dashboard. Still, we hear your frustration and want to help.
Please feel free to reach out to our support team at support@scholarshipowl.com so we can assist you directly. Your feedback helps us improve, and we appreciate your honesty.

Rated 1 out of 5 stars

this is A SCAM

this is A SCAM, Do not use this 'SCAM SERVICE'. you can look for scholarships through your school or college website. Do not use scholarship owl. So, You've been warned. you're welcome!

July 16, 2025
Unprompted review
ScholarshipOwl logo

Reply from ScholarshipOwl

Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience with ScholarshipOwl didn’t meet your expectations. We understand your concerns, and we never want anyone to feel misled or disappointed. While many students have found value in our platform, we recognise it’s not the right fit for everyone. If you experienced issues with billing, scholarship matching, or anything else, we’d love the chance to look into it and make things right. Please feel free to reach out to our support team at support@scholarshipowl.com so we can assist you directly. Your feedback helps us improve, and we appreciate your honesty.

Rated 5 out of 5 stars

Great customer service

I wanted and needed to cancel my membership and Ena was very helpful and understanding to my situation.

July 15, 2025
Unprompted review
ScholarshipOwl logo

Reply from ScholarshipOwl

Thank you for your feedback! Feel free to reach out for any further assistance! We are happy to help!

Rated 5 out of 5 stars

If I can win so can you

Honestly thought that I would never win a scholarship. But I have applied anyway, and won a scholarship just a few weeks later. I plan to keep applying to different scholarships who knows I might win another one.
I am really impressed by Scholarship Owl. They are honest and trustworthy.

June 27, 2025
Unprompted review
ScholarshipOwl logo

Reply from ScholarshipOwl

Congratulations on your scholarship win! We're so happy to hear that you gave it a shot and it paid off. Stories like yours are exactly what inspire us every day. Thanks for your kind words and trust in ScholarshipOwl.

Rated 5 out of 5 stars

Payment troubleshooting

I reached out for help with the payment on my membership. Ena responded quickly and was so helpful!

July 3, 2025
Unprompted review
ScholarshipOwl logo

Reply from ScholarshipOwl

Thank you for your feedback! We're so glad Ena was able to help you quickly and provide the support you needed. If you ever need anything else, we're here for you!

Rated 5 out of 5 stars

Incredible amount of scholarship opportunities

I’ve been struggling to find scholarships on my own, then I found this platform! There’s so many opportunities I wouldn’t have found other wise. It’s pretty simple to use and rates scholarships for you based on credibility/award amount/amount of applicants.

July 2, 2025
Unprompted review
ScholarshipOwl logo

Reply from ScholarshipOwl

Thank you so much for your kind words! We're happy to hear that ScholarshipOwl has made your scholarship search easier and more effective. Best of luck with your applications! We are here for any further assistance!

Rated 1 out of 5 stars

They Do Not Even Make Sure the Email Subject is Correct

ScholarshipOwl claims your odds are 1 out of 27. Not guaranteed I understand. However, after over 160 applications sent, I started checking the actual scholarships website where you can apply directly to see if everything matched. Sadly, most were no where near it. Some of the items they ask for on the scholarship site were completely different then what scholarshipowl sent. The worst part is over 70 scholarships on the actual scholarships site stated clearly what they wanted in the subject line or your application wouldn't be reviewed. I compared that to what scholarshipowl sent in the subject line and they were incorrect. Meaning, my son had worked his tail off to write over 70 useless essays that never even got looked at. I would not waste my time with this site. I would use fastweb and apply directly. So aggravated.

July 1, 2025
Unprompted review
ScholarshipOwl logo

Reply from ScholarshipOwl

Thank you for your honest feedback. We’re truly sorry to hear about your experience and understand how frustrating it must have been, especially after your son’s hard work.
We strive to ensure scholarship details are accurate and aligned with each provider’s requirements, and we take concerns like this seriously. We are reviewing all the applications you submitted.
Wishing your son the very best in his scholarship journey.

Rated 5 out of 5 stars

Service

Excellent service.

June 26, 2025
Unprompted review
ScholarshipOwl logo

Reply from ScholarshipOwl

Thank you so much! We're glad to hear you had a great experience. If there's ever anything we can do to help, we're always here for you!

Rated 1 out of 5 stars

Scam

I only wanted a 7 day subscription and couldn’t cancel mine before the date and I’m being charged despite it being purposefully difficult to unsubscribe from scholarship owl then only gave me 25$ out of my 45$ deceitful scummy business practice with a clause thats not advertised anywhere i don’t even remember picking the annual subscription don’t use them they will take your money and get you no scholarships at all

April 15, 2025
Unprompted review

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