School Trends Reviews 

1,105
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers had a great experience with this company. Customers frequently praise the helpful and exceptionally friendly staff members who consistently provide great support and guidance throughout the daily ordering process. People consistently appreciate the high quality of the clothing products and the reliable, highly efficient service they receive from the dedicated team. However, some reviewers were not happy with unexpected order delays, long waiting times, and a very noticeable lack of communication regarding delivery updates. A few other people also noted that certain received items had unexpected sizing problems or simply did not completely meet their overall quality expectations.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the durable materials and soft feel... See more

Order

Consumers find order experiences to be ambiguous, as customer opinions vary widely between significant delays... See more

Quality

Users describe positive interactions with quality, noting that the clothing is durable, smart, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently describing the team as friendly, professional,... See more

Service

Reviewers mention positive feedback about service, noting that the team is friendly, professional, and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Surprised to receive a request to give a review. On your website you state that 92% of orders are made a shipped within 7 days. My order was placed 15 June and has not yet been received. Hopefully, it... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic!! I needed a specific item with embroidery for my autistic daughter which wasn't available on the website. Craig completely understood and made everything very easy every... See more

Company replied

Rated 5 out of 5 stars

A named contact at the company is always on hand and contactable to answer queries swiftly. School Trends have been flexible to meet our requirements. Items are good quality, durable and price mat... See more

Company replied

Rated 5 out of 5 stars

We have ordered staff uniforms for our nursery and recently bought hoodies with out logo on and writing on the back. The team could not have been more helpful with my requests and found a new font fo... See more

Company replied


Company details

  1. Shopping & Fashion

Written by the company

With over 35 years of experience, we are the leading supplier of embroidered and printed uniforms, workwear, and personalised items. We specialise in serving Nursery, Primary & Secondary Schools, and Academies across the UK. Additionally, we provide decorated garments for various business sectors, including Care, Hospitality, Facilities Management, and Sports & Social Organizations. Our reputation is built on delivering high-quality decorated and plain garments at competitive prices.


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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3.9

All reviews

(1,105)

73 reviews in the last 12 months

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Rated 5 out of 5 stars

Great uniform

Great uniform, fab leavers hoodies, they look brilliant and the children love them. Also a really helpful team when you email them. Thanks to Isobel for helping so quickly with my recent email enquiry. Great service and quality.

May 8, 2026
Unprompted review
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Reply from School Trends

Hi, thank you so much for your review! We are so happy that you and the children love your leavers hoodies we do enjoy creating them.
Our team are always on hand to help with any query we're glad to hear that Isobel was able to help you. Hope to have you buy from us in the future,

School Trends Team

Rated 5 out of 5 stars

Feedback from a Headteacher

We have been working with School Trends as a new supplier for several months and have found them to be hard working, caring and professional.

They are doing all they can to keep the cost of uniform down for parents and have supported school events in various ways to engage the parent community.

April 24, 2026
Unprompted review
School Trends logo

Reply from School Trends

Hi, thank you for your review. We are so glad that you are happy with the service that you receive from our team, we are able to help out whenever we can to help you and your parents. We hope to carry on supplying you and your parents with uniform fit for purpose.

Thanks
School Trends Team

Rated 5 out of 5 stars

Excellent Quality

Quick order and delivery service.
Been using you for years and always had excellent quality products.
Thank you

April 1, 2026
Unprompted review
School Trends logo

Reply from School Trends

Hi, thank you for your review, we are thrilled to hear that you have been using us for years! We will always make sure all products are of high quality and shipped out to you as soon as they can! We hope that you continue to use us in the future,

School Trends Team

Rated 4 out of 5 stars

Really helpful customer service dept

I have been ordering from school trends for a couple of years and have found the quality to be far better than my local uniform shop.
I had some issues with sizing and a change in quality in my latest order but the response from school trends was absolutely fantastic. They got back to me very quickly and resolved the problem completely.
Pros: great quality, fantastic customer service response
Cons: the sizing is a bit erratic and changes a lot depending on the current supplier. Lead times can be long but not a problem for me personally.

March 23, 2026
Unprompted review
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Reply from School Trends

Hi, thank you for taking the time to leave us a review! We do apologise for the sizing issues that you had, we do always try to resolve any issues that may occur for schools and companies. We will always make sure that you are happy with your garments in the end. We hope that you do continue to use us for your uniform.

School Trends Team

Rated 5 out of 5 stars

We were wanting to have staff uniform

We were wanting to use School Trends for staff uniform. Roxanne has been very helpful in sending us some samples for us to try and we have now placed an order. We have used School Trends for a long time now for the children's uniform and have not had any problems

March 17, 2026
Unprompted review
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Reply from School Trends

Hi, thank you for your review, we are happy to hear that you have also chosen us for your staff uniform also alongside the pupils uniform. Amazing to hear that Roxanne was very helpful for you and sorting out samples etc. We do hope that you continue to use us.

School Trends Team

Rated 5 out of 5 stars

Excellent service

Slight problem with website when I tried to place my order, I contacted them and they sorted the problem straight away, brilliant customer service, great quality, great delivery time considering it was a personalised item.

February 19, 2026
Unprompted review
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Reply from School Trends

Hi, thank you so much for leaving a review, we do apologise for the problem you ran into while trying to order on our website, happy to hear that our lovely team were able to get it all sorted for you however, we do hope that you will use us again in the future,

Thanks
School Trends Team

Rated 5 out of 5 stars

Soft, quality feel to this uniform

Soft, quality feel to this uniform. Great service from School Trends Team, letting us know if any items are to follow and a timeline.
My staff told me that the really liked the feel and quality of the uniform, we order tshirts, polo tops and fleeces. We have a jade green with our own logo and it looks great.

March 9, 2026
Unprompted review
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Reply from School Trends

Hi, thank you so much for your review! We are supper happy to hear that you and your staff are thrilled with the feel and quality of your garments from ourselves, we make sure all logos look amazing on all garments,

Hope to see you order with us again soon!

School Trends Team

Rated 5 out of 5 stars

I’ve worked with Craig at school trends…

I’ve worked with Craig at school trends to bring my fitness brand to life, creating clothing for my clients
For anyone wanting to bring their idea to life I couldn’t recommend them enough

March 12, 2026
Unprompted review
School Trends logo

Reply from School Trends

Hi, thank you so much for leaving us a review! We are thrilled to hear that you are happy with the customer service from Craig, we will always make sure that peoples merch can come to life as soon as possible!

School Trends Team

Rated 5 out of 5 stars

Great product

Great product; very good quality and quick delivery.

February 9, 2026
Unprompted review
School Trends logo

Reply from School Trends

Hi, thank you so much for leaving a review! We are super pleased to hear that your delivery was quick and that you like the quality of our garments, we do hope that you shop with us again in the future,

School Trends Team

Rated 3 out of 5 stars

It’s took a long time to come and just…

It’s took a long time to come and just on way was orders last week didn’t get picked up till 2 nd

January 4, 2026
Unprompted review
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Reply from School Trends

Hi, I do apologise that your order took a little longer than anticipated to get to you, embroidered items do usually take around 15 business days to be dispatched, we hope that you do like the quality of the items however,

School Trends Team

Rated 5 out of 5 stars

Great Staff Uniforms

We have ordered staff uniforms for our nursery and recently bought hoodies with out logo on and writing on the back. The team could not have been more helpful with my requests and found a new font for us for the writing on the back of the hoodies.
The hoodies are a lovely quality and our families have all commented on how nice they are.

January 26, 2026
Unprompted review
School Trends logo

Reply from School Trends

Hi,
Thank you so much for leaving a review, we are thrilled to have helped you with your hoodie designs, we are always more than happy to help out with design or font needs.
We are happy to hear that you are pleased with the quality of the garments too, we will be here for you in the future.

School Trends Team

Rated 5 out of 5 stars

School Account

Linda was great when discussing uniform items with her, including sizes & logos, she also updated our account with new items swiftly so we could order our items straight away.
Very professional & great communication.

January 19, 2026
Unprompted review
School Trends logo

Reply from School Trends

Hi, thank you so much for leaving us a review! We are super pleased to hear that Linda was able to help you with getting your new items on your page, and she was more than helpful with the sizes and logo information for you. We do always make sure that our customer service team as assist with any query in a friendly manner. We are happy to hear that you are pleased with the service,

School Trends Team

Rated 5 out of 5 stars

Always helpful

Always helpful, friendly and great service.

January 22, 2026
Unprompted review
School Trends logo

Reply from School Trends

Hi, thank you for leaving us a review! We are thrilled to hear that you find our team very helpful and friendly they really are always there to help out no matter the issue or question. We hope that you shop with us again in the future,

School Trends Team

Rated 5 out of 5 stars

Great quality clothing

Great quality clothing, that is priced reasonably.

December 17, 2025
Unprompted review
School Trends logo

Reply from School Trends

Hi, thank you so much for your revie we are pleased to hear that you are happy with the quality of our garments and the prices that we have, we do hope that you will shop with us again soon,

School Trends Team

Rated 5 out of 5 stars

Cheshire Primary School

We are a primary school in Cheshire and have had a very positive experience working with School Trends for our school uniform. Their ordering system is clear and easy for parents to use, which has made the process much smoother for our school community.
The quality of the uniform is consistently high, with items that are durable, smart and well suited to the demands of daily school life. Deliveries are reliable and any queries we have had have been dealt with promptly and professionally.
School Trends have been supportive, responsive and easy to work with, and we value the strong relationship we have built with them. We would happily recommend School Trends to other schools looking for a dependable and high quality uniform supplier.

January 14, 2026
Unprompted review
School Trends logo

Reply from School Trends

Hi, thank you so much for taking the time to leave a review, we are super pleased to hear that you and your parents find the ordering system easy to use. We do always try to offer the best quality available for the most competitive prices so we are happy to hear that you find our quality high. We do hope that we continue our working relationship in the future and we are always here to answer any questions/queries that you have.
Thank you again,

School Trends Team

Rated 1 out of 5 stars

Ordered 11 Dec

Ordered 11 Dec. Still not received the product or an email confirming it’s been dispatched.

January 10, 2026
Unprompted review
School Trends logo

Reply from School Trends

Hi Tania, I do apologise for you item not being dispatched to you yet, or that you haven't had any correspondence with us, I have passed your name on to our sales department who will be able to take a look at the status of your order and they will be in touch with you as soon as they can.

School Trends Team

Rated 5 out of 5 stars

good item

good item, thank you

December 10, 2025
Unprompted review
School Trends logo

Reply from School Trends

Hi, thank you for your review we are pleased that you are happy with the item you have received we hope you shop with us again in the future,

School Trends Team

Rated 5 out of 5 stars

Excellent

Friendly, reliable service, staff helpful and friendly.
I came to the new showroom located in Sheffield with my daughter, was given a 20%voucher!
Would highly recommend

December 2, 2025
Unprompted review
School Trends logo

Reply from School Trends

Hi, thank you for your review! We are pleased to hear that you find our staff helpful and friendly! We are thrilled to hear that you popped down to our showroom, if you could email us at hello@schooltrends.co.uk we have some exciting news for you!

School Trends Team

Rated 5 out of 5 stars

Outstanding customer service

We have used School Trends for several years for ordering our school leavers hoodies, and have always received outstanding customer service from them. Recently Anna Maria has been particularly helpful. Highly recommended.

December 17, 2025
Unprompted review
School Trends logo

Reply from School Trends

Hi, thank you so much for your review! We are thrilled to hear that the customer service has always been outstanding for the several years that you have worked with us. We are delighted to hear that Anna Maria has been helpful for you, we hope to carry on working with you,

School Trends Team

Rated 5 out of 5 stars

Excellent service and knowledgeable…

Excellent service and knowledgeable staff on their product range. Prompt delivery of goods. Delighted with our staff and volunteer coats.
Thank you

December 11, 2025
Unprompted review
School Trends logo

Reply from School Trends

Hi, thank you so much for taking the time to leave us a review! We are happy to hear that you find our service and staff excellent. We make sure we are in the know of all our products we offer. We are glad that you are happy with the coats you have received, we hope that you use us again,

School Trends Team

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