Surprised to receive a request to give a review. On your website you state that 92% of orders are made a shipped within 7 days. My order was placed 15 June and has not yet been received. Hopefully, it... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely fantastic!! I needed a specific item with embroidery for my autistic daughter which wasn't available on the website. Craig completely understood and made everything very easy every... See more
Company replied
A named contact at the company is always on hand and contactable to answer queries swiftly. School Trends have been flexible to meet our requirements. Items are good quality, durable and price mat... See more
Company replied
We have ordered staff uniforms for our nursery and recently bought hoodies with out logo on and writing on the back. The team could not have been more helpful with my requests and found a new font fo... See more
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Company details
Written by the company
With over 35 years of experience, we are the leading supplier of embroidered and printed uniforms, workwear, and personalised items. We specialise in serving Nursery, Primary & Secondary Schools, and Academies across the UK. Additionally, we provide decorated garments for various business sectors, including Care, Hospitality, Facilities Management, and Sports & Social Organizations. Our reputation is built on delivering high-quality decorated and plain garments at competitive prices.
Contact info
9 Holbrook Enterprise Park, S20 3GL, Sheffield, United Kingdom
- hello@schooltrends.co.uk
- schooltrends.co.uk
3.9
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Great customer service that leaves…
Great customer service that leaves parents and the school feel reassured that all uniform needs are met to the highest standard.
July 24, 2025
Unprompted review
Reply from School Trends
Thanks for this wonderful feedback! We're so pleased to hear our customer service reassures both parents and the school that uniform needs are met to the highest standard. That's exactly what we aim for!
Best regards,
The School Trends Team
Excellent service :)
I contacted School Trends to enquire about a school logo fleece (which wasn’t available on the website) and Tracey contacted me and was brilliant. She went above and beyond to help with my enquiry and was so helpful.
I was then able to order the fleece :)
Brilliant service and brilliant customer service!
Thank you Tracey and all the team at School Trends!
July 22, 2025
Unprompted review
Reply from School Trends
Thank you so much for your wonderful feedback! We're thrilled to hear about your positive experience with Tracey and how she went above and beyond to help you get the school logo fleece you were looking for.
It's fantastic to know that you found our service and customer service brilliant, and that Tracey's efforts led to you being able to place your order successfully. We're very proud of our team, and we'll be sure to pass on your kind words to Tracey!
We really appreciate you taking the time to share your experience.
Best regards,
The School Trends Team
We have worked with school trend for…
We have worked with school trend for many years now and we are always happy with the service. The products are good quality and the delivery is fast.
July 18, 2025
Unprompted review
Reply from School Trends
Thank you so much for your fantastic feedback! We truly appreciate your continued loyalty and are delighted to hear you're consistently happy with our service, product quality, and fast delivery.
We value your long-standing partnership!
Best regards,
The School Trends Team
Great customer service!
Great customer service and very quick to respond to questions.
July 17, 2025
Unprompted review
Reply from School Trends
Thank you so much for your kind words! We're thrilled to hear you had a great experience with our customer service and that we were able to respond to your questions quickly.
We really appreciate you taking the time to share your feedback.
Best regards,
The School Trends Team
Excellent customer service
I recently ordered a school uniform from this company and was very impressed. The quality is good – well-made and comfortable. Their customer service was also outstanding. One of the items was delayed, but they responded quickly, explained what happened, and let me know exactly when I would receive it. Everything was handled efficiently and professionally. I highly recommend this company!
July 4, 2025
Unprompted review
Reply from School Trends
That's wonderful to hear! We're so pleased you were impressed with your recent school uniform order from us. It's fantastic to know you found the quality good, well-made, and comfortable.
We also really appreciate you highlighting our customer service. While we always aim for a seamless experience, we understand that delays can sometimes happen. We're glad we were able to respond quickly, explain the situation clearly, and keep you informed every step of the way. Handling everything efficiently and professionally is what we strive for.
Thank you so much for your kind words and for your high recommendation! We truly value your business.
Kind regards,
The School Trends Team
Tracey was very helpful and her promt…
Tracey was very helpful and her promt replies made the whole ordering experience extremely easy. Would highly recommend Schooltrends.
June 30, 2025
Unprompted review
Reply from School Trends
That's wonderful feedback! We're absolutely delighted to hear that Tracey was so helpful and that her prompt replies made your entire ordering experience extremely easy.
We'll be sure to pass on your fantastic comments to Tracey and the rest of the team. Your recommendation means a great deal to us!
Kind regards,
The School Trends Team
School trends are friendly and…
School trends are friendly and professional company, nothing is too hard, they go above and beyond to support our requirements and the items are made of quality material.
June 26, 2025
Unprompted review
Reply from School Trends
Thank you so much for this fantastic feedback! We genuinely value our relationship with you, and it's brilliant to hear that you see School Trends as a friendly and professional company. Knowing that we go above and beyond to support your requirements and provide quality material reinforces our commitment to being a trusted partner. We really appreciate you sharing your positive experience.
Kind regards,
The School Trends Team
I asked for literature to hand out at…
I asked for literature to hand out at school and they were very helpful and prompt and sent me some personalised flyers for the schools parents evening along with a discount. Very helpful
June 24, 2025
Unprompted review
Reply from School Trends
Thank you so much for taking the time to share your fantastic feedback on Trustpilot! We are absolutely delighted to hear that you found our team to be so helpful and prompt.
It's particularly rewarding to know that the personalized flyers for your school's parents' evening, along with the discount, were so well-received. We always aim to provide tailored solutions and excellent service, and your comments truly highlight that we're achieving our goal.
We truly appreciate your business and are thrilled we could assist your school effectively. We look forward to continuing to support you in the future.
Kind regards,
The School Trends Team
They get back to you really fast with…
They get back to you really fast with questions, they didn't have the size on the website and this was sorted so fast and they extended my discount so I did not loose out. Highly recommend their products as well. I have used them 6/7 times now
June 24, 2025
Unprompted review
Reply from School Trends
We were delighted to hear that you've had such positive experiences with us, especially that we could assist you quickly with your size query and ensure you didn't miss out on your discount. It's always our goal to make things as easy and efficient as possible for our customers.
Your loyalty, having used us 6 or 7 times now, means a great deal to us, and we're so pleased you highly recommend our products.
Best regards,
The School Trends Team
Ordered Brownie uniform 11 days ago
Ordered Brownie uniform 11 days ago. Nothing has arrived and no response when I contacted them. Definitely won’t use them again.
June 23, 2025
Unprompted review
Reply from School Trends
Hi there,
Thanks for reaching out.
We understand your frustration, but it seems there might be a misunderstanding. We don't supply Brownie uniforms, so we wouldn't have your order for those items.
Could you please double-check where you placed your order and provide us with an order number if it's for something else you've purchased from us? This will help us look into it for you.
Thanks,
From the School Trends Team
very happy
very easy to locate our school and select required items and sizes.
sizes are quite big but perfect to last the whole school year.
delivery was quick, i stupidly didn't check delivery note and see a advised item to send note but when i emailed to say about missing item the email was responded to quickly and query answered.
my only quibble would be not having an age 4/5 option however than being said the 3/4 loos big enough to fit a 4 year old :)
June 18, 2025
Unprompted review
Reply from School Trends
Thanks for the Great Feedback!
We're thrilled you had such a positive experience! It's fantastic to hear you found our school easy to navigate and our items and sizes simple to select. We're glad our sizing is working out, designed to last the whole school year.
We also appreciate you highlighting our quick delivery and how we swiftly resolved your missing item query.
We've noted your suggestion for an age 4/5 option, and it's good to know our 3/4 size is working well for a 4-year-old.
Thanks again for your kind words!
From the School Trends Team
Staff are always friendly and…
Staff are always friendly and efficient. Uniform is of good quality and deliveries are generally on time.
June 12, 2025
Unprompted review
Reply from School Trends
Thank you so much for your incredibly kind words! We're thrilled to hear that our staff are consistently friendly and efficient, and that you're pleased with the quality of our uniforms. We also strive for on-time deliveries, so it's great to know we're meeting your expectations in that area. Your feedback means a lot to the entire team at School Trends!
Kind regards
The School Trends Team
Great service and products!!
June 9, 2025
Unprompted review
Reply from School Trends
We're thrilled to hear you're happy with our service and products! We really appreciate you taking the time to share your positive feedback.
Kind regards,
The School Trends Team
Lots of help from the customer service team!
I placed a recent order with school trends and had a little issue with payment, payment was pending on my end for some unknown reason for a few days but wasnt showing up on their system, we got there in the end and all was sorted.
Tracey who dealt with my issue was brilliant! Emailing back and forth with ways they were trying to resolve it etc.
We always use school trends for the uniform as it’s great quality but we are even happier to use them now knowing how well their team helps with issues.
June 6, 2025
Unprompted review
Reply from School Trends
We're so glad to hear that Tracey and the customer service team were able to help you resolve the payment issue quickly! It's always our goal to provide excellent support, and we're happy that our team's efforts reinforced your confidence in School Trends.
We appreciate you choosing us for your uniform needs and look forward to continuing to provide you with great quality and service.
Kind regards,
The School Trends Team
Email offer
Receive emails with offers. May bank holiday offer for 15% off didn’t work at checkout so I was gutted. On the off chance I emailed to see if I was the only person experiencing issues, turns out I wasn’t. Tracey emailed back quickly and with the good news the offer was extended so I could use the discount code. Thanks
June 5, 2025
Unprompted review
Reply from School Trends
Thank you for sharing your experience. We're genuinely sorry that you faced an issue with our May Bank Holiday offer at checkout.
We're very pleased to hear that Tracey was able to quickly resolve this for you by extending the discount, ensuring you could use the code. Your feedback is valuable, and it's great to know our team could provide a prompt solution.
Thanks again from the School Trends team for letting us know!
Professional, efficient Customer Services Team
Contacted the Customer Services Team regarding a query with a uniform order I had placed, the response was really helpful, leading to solving my issue quickly! A professional and prompt service! Thank you!
June 5, 2025
Unprompted review
Reply from School Trends
It's truly wonderful to receive such positive feedback! We're always striving to provide the best possible service, and it's incredibly rewarding to hear that our Customer Services Team at School Trends was able to help you so effectively. We understand how important it is to get uniform orders sorted quickly and professionally, especially as we head towards the summer and back-to-school period.
Knowing that we could resolve your issue promptly and that you found our service so helpful reinforces our commitment to excellent customer care.
Thank you again for choosing School Trends!
All super - thank you
Great customer service and lovely school bags delivered promptly for our new joiners :-)
June 2, 2025
Unprompted review
Reply from School Trends
Good morning S Tall,
Thank you so much for the lovely review! 😊 We're really glad to hear you were happy with the service and that the school bags arrived promptly for your new joiners. Wishing them a fantastic start—please don’t hesitate to get in touch if you need anything else!
Kind regards
School Trends
Customer service
I contacted school trends regarding my child needing a bigger size of pe kit. They replied to my email very quickly and informed me the size had been added. I then encountered another issue with the website not giving me a payment option and again they replied immediately and remedied this issue. 5 * customer service.
May 29, 2025
Unprompted review
Reply from School Trends
Hi Holly,
Thank you so much for your kind review! We're delighted to hear that our team was able to assist you quickly and resolve both issues efficiently. Providing helpful and responsive service is very important to us, so it's great to know we met your expectations. If you need any further help in the future, please don’t hesitate to get in touch!
Kind regards
School Trends
Great Customer Service
We have used School Trends for many years now. Ordering is easy and there’s always someone friendly available to answer our queries. Diane is lovely to deal with!
May 15, 2025
Unprompted review
Reply from School Trends
Good morning Teresa,
That's wonderful to hear! We're so glad that you've had such a positive experience with School Trends over the years. It's fantastic to know that you find our ordering process easy and that our team is always friendly and available to help with your queries. We'll be sure to pass along your kind words to Diane – she'll be thrilled to hear she's lovely to deal with!
Thank you for being such a loyal customer!
Kind regards
School Trends
We have used School Trends for our school book bags
We have used School Trends for our school book bags for many years. They have always been a great company to deal with. Orders are processed nice and quickly and the prices are very good.
May 16, 2025
Unprompted review
Reply from School Trends
Good afternoon Elaine,
Thank you so much for your kind words and continued support over the years!
We're so glad to hear you've been happy with our book bags and service over the years. It means a lot to us! We always aim to keep things quick, easy, and affordable — so it’s great to know we’re hitting the mark. Looking forward to many more years of working together!
Kind regards
School Trends
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