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Schulmerich Reviews 1,156

•
TrustScore 4.5 out of 5

4.7

Shopping & Fashion
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Review summary

Created with AI, based on recent reviews

Considering 169 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the company for its excellent service and quick response times, noting that their orders were handled efficiently and delivered promptly. Many people appreciate the speed of delivery, with items often arriving within a few days, and the quality of the products received is consistently highlighted as top-notch. Reviewers also found the ordering process to be straightforward and easy, contributing to an overall positive experience. However, some customers experienced delays in receiving their orders, with a few instances of packages being rerouted or taking longer than expected to arrive. A small number of people also reported receiving incorrect parts or having issues with tracking information, leading to some frustration.

What people talk about most

Order

People report positive experiences with order, highlighting the ease of placing orders online and the... See more

Product

Clients share positive opinions on product, often highlighting the quality of items like bells, parts, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast shipping and prompt... See more

Service

Consumers find service to be positive, with many appreciating the speed and helpfulness, especially for... See more

Response time

Customers consistently note positive experiences with response times, praising quick responses to inquiries... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My wife and I came across a complete set of handbells at our church which had been forgotten about and severely tarnished . We started to research how to refurbish and found your company The we... See more

Rated 5 out of 5 stars

I needed a replacement handle. I ordered it on a Wednesday night, and initially USPS was to deliver on Monday, but it looks like it got delayed in their system and was delivered on Tuesday. Amazing... See more

Rated 5 out of 5 stars

We have had a Schulmerich 3 oct bell set for more than 30 years. Unfortunately, they haven't been played for about 10 to 12 years. Upon getting them out to put a bell choir together for Christmas, w... See more

Rated 5 out of 5 stars

I had several questions to ask and clarify my decision along the way. I was appreciative of how quickly a response was returned and how well it addressed my concerns. The product (though it seemed... See more

Company details

  1. Shopping & Fashion

Written by the company

Schulmerich is the world's largest producer of handbells. Innovators since 1935, the craftspeople of Schulmerich have brought the glorious sounds of bell music to more people and places than anyone else in the world. From handbells to MelodyChime® Instruments, customers around the globe count on Schulmerich for innovation, product support, and quality that is absolutely second-to-none.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Good Service

First, the Schulmerich website was easy to use. Second, the price was fair for the product ordered. Third, the product ordered was shipped and delivered in a timely fashion.

March 13, 2025
Rated 3 out of 5 stars

I needed only some smaller springs and…

I needed only some smaller springs and there wasn't an option to purchase only one size.

February 22, 2025
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Reply from Schulmerich

Hi Nancy, I'm sorry that you had trouble ordering individual springs through our website, we do have options for ordering individual sizes and I'm sorry that those options weren't easier to navigate for you. In the future, please feel free to call or email us and we would be happy to help you put in an order for the exact items that you need.

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