My wife and I came across a complete set of handbells at our church which had been forgotten about and severely tarnished . We started to research how to refurbish and found your company The we... See more
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Schulmerich is the world's largest producer of handbells. Innovators since 1935, the craftspeople of Schulmerich have brought the glorious sounds of bell music to more people and places than anyone else in the world. From handbells to MelodyChime® Instruments, customers around the globe count on Schulmerich for innovation, product support, and quality that is absolutely second-to-none.
Contact info
200 School Alley, Suite 6, 18054, Green Lane, United States
- 2152572771
- info@schulmerichbells.com
- schulmerichbells.com
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Broken Chime just before a concert
We had a chime break about 2 weeks ahead of a performance. I called in the replacement order to let them know of the upcoming performance. Initially, I was quoted 4 weeks, but they would do their best. I was just notified that it is in the mail and will arrive 5 days before the concert. Thank you! Thank you!
great company. Very easy to work with.
Very easy to work with. Website was super easy to find what parts I needed.
Helpful and friendly support!
Our Bass Bell Ringer loved the new…
Our Bass Bell Ringer loved the new Raspberry colored mallets! They make her rolls work very well!
Got my new spring fast!
Ordered a spring for my broken bell B3 and it was sent quickly. It’s always great knowing that when you order something it will be handled efficiently and promptly. When you need one spring it’s always an emergency.
Quality of products is excellent but shipping was disappointing.
Quality of products is excellent.
This is the best handbell company that exists.
However, USPS shipping took over a week for one handbell handle. And when a handle breaks in rehearsal I need the new handle by the next rehearsal. I was disappointed in the shipping time.
Schulmerich makes a great product
Schulmerich makes a great product! The website was a bit confusing at first but once I figured out where to find individual springs, it was a piece of cake!
Easy to order on line
Easy to order on line. When I called for information, the information and response was friendly and helpful. My only suggestion would be once the online order is placed, it would be nice to receive a confirmation and estimated shipping date. Would certainly do business and recommend your firm to others.
Fast response and shipping for parts.
All my order was online efficient…
All my order was online efficient clear. Delivery was on time and product quality excellent
Timeliness in delivery and ability to…
Timeliness in delivery and ability to order easily!
Good people to work with.
Answered all my questions to my satisfaction. Happy to work with them.
Fast Service
I ordered a G5 Melody Chime and 2 music binders, and they arrived in 6 days! This is the second time I’ve received a chime order in under half the allotted 4 week delivery time without asking for a rush order!
Part was shipped fast
First time use
First time use. Like the concept of coming to the site. Very professional.
Our bells are very old
Our bells are very old, so old that replacement parts to match our bells are no longer available, so we didn’t know what to buy! But Schulmerich came to our rescue and recommended the new parts and all the “innards” we would need to make them work. Thankful for their expertise!
Three Cheers to Schulmerich!
These were parts for a 3 octave set of handbells, easy to order, delivery on time. Friendly staff.
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