Schwartz & von Halen Reviews 

fast shipping and great quality gloves - soft leather and perfect for driving!

The products I have received from Schwartz & von Halen have all been high end products. Very well made and cared for. They also have great customer service.

Such lovely gloves - beautiful quality and very warm. Bought for my Dad who feels the cold and he’s delighted. Received quickly too and I was on a tight turnaround to get the present off to my Dad.

The gloves are excellent quality and driving with them adds to the experience! Highly recommended. Courier delivery is on point!

The gloves fit extremely well and quality seems to be excellent

The Winter Accessory I Didn’t Know I Needed!
I’ve never owned a pair of earmuffs before, and I am officially a convert! I never imagined they could be this comfortable, warm, and stylish all at once. I loved mine so much that I immediately bought a second pair for my daughter. One of my favorite things? I’ve never been a fan of hats because they always ruin my hairstyle—these earmuffs solved that problem instantly. They are a total game-changer for women and girls of any age. Even my granddaughter, who is six years old, loves how they feel and is always asking to borrow them! With the current discount, it’s the perfect time to grab a pair and stay ahead of the game for next winter. You won't regret it!

The cashmere gloves fit wonderful and are super soft

Fast delivery. Very responsive customer service when asking questions about proper sizing. The product arrived in a very well packaged condition. The fit is great and quality is superb.

I purchased the Mia gloves in February 2026. The gloves are at least as good as Hestra, if not better. I bought them after the first major 2026 NYC snowstorm when our "feels like" temperature was below zero. When the gloves arrived, they were so beautiful I jokingly told my husband I wished it would snow again so I could wear my new gloves. Lo and behold, NYC was hit with a blizzard and these gloves kept my hands dry and warm. The leather is gorgeous and the lambswool is soft and cozy. The touchscreen feature also works very well. I ordered a M based on my hand measurement and they fit great. They arrived on time with no issues. I will definitely be purchasing from Schwartz & von Halen again!

The gloves are great and customer service, when I was able to reach them, was incredibly helpful. That being said, I struggled at different times to get connected to an agent, and some of my emails went unanswered. However, when I was able to get connected they were very helpful.

I ordered goatskin leather gloves for my partner from Schwartz & von Halen. Initially the gloves were too big. The company was very easy to work with for returns. I got a size smaller and the gloves now fit my partner perfectly. The leather and lining quality is amazing. It is comfortable to touch and keep his hands warm.

Super impressed with the gloves I got. The quality of the leather is excellent and it’s warm enough to use in Canadian winter.

Shipping was also fairly fast, which was a nice bonus. One tip for anyone ordering: definitely use the measurement guide before choosing your size. If you’re in between sizes, I’d suggest choosing the smaller size.

Overall, great quality gloves and a smooth buying experience. I’d happily order from them again.

This brand is one of the rare instances of quality product, reasonable price and a company that stands behind what they make! I (and my fiance) now own 3 gloves from them and each is elegant/handsome, warm and well made. The customer service experience (i needed to change sizes) made everything painless and were super supportive.

These are not just my own go to gloves anymore, these are the gifts I'm buying people all winter and everyone has been THRILLED with the gift!

Ordered two gloves from Schwartz & von Halen and unfortunately one arrived with a clear defect. Given the price point — even during a sale — the quality control was a little disappointing.

That said, customer service was excellent. They responded quickly, arranged a replacement without waiting for the return and once I paid the price difference, the process was seamless. The replacement was dispatched promptly and the quality was excellent.

Shortly afterwards another limited discount was offered, but they were unable to price match. As I’m still within the free returns window, this felt a little inflexible and could potentially lead to unnecessary returns. Hopefully something the company may consider reviewing.

Amazing customer service!! Fantastic product

These gloves are very luxurious and look much more expensive than they are. The leather is rich and sumptuous and the interior is soft and warm. I have small hands so finding the right fit has been difficult. A traditional women's size S was too big for me and the fingers too long. A size 6 of these loves provided a perfect fit, and I get compliments on them all the time. They are warm and cozy and easy to put on with the arthritis that I have in my hands. I highly recommend them and will be buying more in other colors soon. These are by far the best gloves I've ever worn.

great quality and amazing touchscreen feature with all your palm

simply beautiful gloves (Hunter Leather Gloves)

[Edited from 1 star to 4 after issue resolved nicely]

Long story short: I fell in love with this design and branding late 2025. Had a sizing issue and for weeks and weeks was not able to get decent support over email regarding replacement. After some 5-6 weeks, including trying my best to return the product, I left a brutally honest 1-star review here.

(intermezzo )

Some 4 weeks later, I was contacted by the big boss (!), who also commented on my review. He apologized for the whole thing, understood my frustration, and said these are not their standards of service. He offered what I found to be a fair compensation: New gloves to me, no need to re-return the old ones (which were returned to sender by then), and they will also re-imburse any customs CH will charge me for the new pair.

(2 weeks later...)

It is now officially Spring and the new pair just arrived. They look great and are actually the right fit - I will enjoy them a lot next Winter. The old pair should make a great gift to a friend with the right hand size (think I found one). A happy ending! It would be 5/5 if they got it right to begin with back in January, but better late then never!

Thank you for making such unusual effort!

Update:
While the lack of communication was a huge issue for me, I finally received the gloves today and I have to say the quality ALMOST makes up for the poor communication. I'll rate my experience 4 stars...and not 5 because of the communication issue. The packaging of the gloves are impressive and the quality is fantastic.

I’m sharing my experience to help other consumers understand what may happen if a problem occurs.

I placed an order in January 2026 (order #SH-NL71433-25). One pair of gloves arrived with visible defects, which the company acknowledged in writing. I reported the issue immediately and followed their own return policy instructions.

After my defect report and cancellation request for another item, I received no response for about two weeks. The second item was shipped anyway despite my cancellation email. During this period there was complete silence from customer service.

Because of the lack of communication, I had to send a formal legal notice (ingebrekestelling + WIK 14-day letter) by registered post. Only after this step did the process start moving.

The refund was first processed incorrectly (€163 instead of €166.95), and I had to request the remaining €3.95 separately before the full amount was returned. The company later explained that my emails were archived due to a technical error and apologized.

In the end I received a full refund, but the process required significant effort and legal escalation from my side.

This was far more time-consuming than it should have been for a defect that the company acknowledged in writing. Future buyers should be aware of this and act accordingly.