Schwartz & von Halen Reviews 

615
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and cozy warmth of the leather gloves, noting that they look stylish, feel comfortable, and work well with touchscreens. Buyers also appreciate the fast delivery services and the elegant packaging, which makes these items ideal for presents during cold winter days. However, some people mentioned experiencing frustrating delivery delays with their orders and faced difficulties getting timely assistance from support teams. A few reviewers also noted that communication completely stopped when they were trying to resolve unfulfilled items or process pending refunds.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items are warm, well-made, and stylish.... See more

Quality

Users describe positive interactions with quality, expressing deep satisfaction with the comfortable fit,... See more

Delivery service

Consumers find delivery service to be positive, highlighting that items generally arrived on time and fairly... See more

Order

Customers consistently note ambiguous experiences with order processes, as many reviewers report smooth... See more

Customer service

People report positive experiences with customer service, noting that representatives are extremely helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great gloves really comfy keep your hands warm in all weathers even on the coldest of days. material is fantastic and feels really good quality which justifies the price as they'll most likely be the... See more

Rated 4 out of 5 stars

Update 28th November: Gloves have been delivered and are absolutely perfect. Incredibly soft and warm, husband loves them. Jaap, the owner reached out personally to apologise for the delay which is... See more

Company replied

Rated 5 out of 5 stars

Super impressed with the gloves I got. The quality of the leather is excellent and it’s warm enough to use in Canadian winter. Shipping was also fairly fast, which was a nice bonus. One tip for a... See more

Rated 5 out of 5 stars

Shipping and ordering was very smooth. Was happy with the gloves - they look great. Unfortunately the seam was faulty and broke after a couple wears. Contacted customer service and got an amazingly wa... See more

Company replied


Company details

Written by the company

Founded in Amsterdam in 2013 by two passionate fashion enthusiasts, Schwartz & von Halen has grown into a leading brand for premium leather gloves. With more than 200,000 customers worldwide and over 10,000 verified reviews, our gloves have become a trusted choice across Europe, the United States, and the United Kingdom. Designed in collaboration with fashion designers, our collection reflects a keen eye for style, detail, and durability. Each pair is meticulously handcrafted from the finest leathers – including deerskin, sheepskin, goatskin, and peccary leather – and paired with luxurious linings such as cashmere, wool, shearling, lambswool, or ultra-warm fleece. At Schwartz & von Halen, we combine timeless design with lasting quality, ensuring every pair of gloves is as elegant as it is enduring.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

615 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 86% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(615)

323 reviews in the last 12 months

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Rated 5 out of 5 stars

Leather Driving Gloves

Leather Driving Gloves

★★★★★ Exceptional Quality and Unmatched Comfort

I purchased these leather driving gloves two weeks ago, and the experience has been simply perfect. The quality of the leather is immediately noticeable – it's soft, flexible, and yet very durable.

What stands out the most:

· Immediate Comfort: They fit my hands perfectly from the very first use, with no need for a "break-in" period.
· Total Control: The sensitivity on the steering wheel is incredible. I feel much more secure and have a firmer grip, especially on curves.
· Impeccable Finish: The stitching and construction are flawless, which really shows the high-quality craftsmanship.

Final Verdict:
An investment worth every penny. They have made driving a more enjoyable and secure experience. I highly recommend them!

Pros:

· Superior comfort from the first use
· Improves grip and control on the steering wheel
· High-quality finish
· Durable and long-lasting material

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Experience & Beautiful Gloves

I had a fantastic experience ordering from Schwartz & von Halen. Their customer service was honestly some of the best I’ve ever dealt with—they were extremely helpful with my questions about sizing and made the whole process really easy.

The gloves arrived within just a couple of days, and the quality is amazing. The craftsmanship and feel of the leather are even better in person. I’m really impressed and would definitely recommend them to anyone looking for a great pair of leather gloves!

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality gloves and service

I initially had a problem with returning the wrong size gloves but this was remedied and the service I received was simply excellent. The quality of the gloves is superior and I would not hesitate to order this company again. Thank you J Zwart

November 21, 2025
Unprompted review
Schwartz & von Halen logo

Reply from Schwartz & von Halen

Dear Caroline,

Thank you very much for your feedback, and my sincere apologies that you haven’t received a reply from our customer service team yet. It is currently extremely busy on our side, which has unfortunately caused a short delay in responding to emails.

Please rest assured that I will personally make sure this is resolved for you as quickly as possible.

Could you kindly email me directly at j.zwart@schwartz-vonhalen.nl, including your order number? I will take care of your case immediately and assist you with the refund and exchange.

Looking forward to hearing from you.

Kind regards,
J. Zwart
Owner Schwartz & von Halen

Rated 5 out of 5 stars

Very nice gloves and great gift idea.

The craftsmanship of offered gloves and mittens is very good along with superior quality leather and fabrics used. Packaging is top tier with very fast and efficient shipping. I'm very pleased with my purchase from Schwartz & von Halen !

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Great service and premium product

Great service. Order proceeded with no delay. Shipping as declared.
The products, well, I bought driver's gloves, I never thought that the quality will be so great.
I have used many leather gloves which has been described as "compatible with touch screen", but those from Schwartz Vonhalen are top quality, premium leather and really compatible with touchscreens!!!

October 31, 2025
Unprompted review
Rated 4 out of 5 stars

Ordered on November 4th

Update 28th November: Gloves have been delivered and are absolutely perfect. Incredibly soft and warm, husband loves them. Jaap, the owner reached out personally to apologise for the delay which is great customer service. I have updated to 4 stars as the gloves are great but cannot give 5 due to the original delay. Ordered on November 4th. Still not delivered. No response to emails and the phone number is constantly unavailable.
Hoping this is not going to be an expensive mistake as the money has already been taken from my account. Order status has said order confirmed since the 4th November.

November 4, 2025
Unprompted review
Schwartz & von Halen logo

Reply from Schwartz & von Halen

Dear Kirsteen,

Thank you very much for your review, and I’m really sorry for the worry and frustration this delay has caused you.

At the moment there are unfortunately some delays with deliveries in the UK. According to the track & trace information I can see that your order was delivered on the 26th of November, so that should have been yesterday.

Again, my sincere apologies that your parcel did not arrive sooner. If you have not received it, or if there is anything at all that is not in order with your delivery, please contact me personally at j.zwart@schwartz-vonhalen.nl and I will be happy to help you further.

Kind regards,
Jaap-Jan Zwart

Rated 5 out of 5 stars

Absolutely top quality gloves

Absolutely top quality gloves, so well made, elegant and refine. I bought two pairs for myself and one pair for my husband, we both love them. I am going to buy one more pair for my husband as a Christmas present! Thank you so much for making such nice gloves, wish I have discovered this company earlier! Thank you.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

very good quality items

The delivery was perfect. I HAVE ORDERED A TOO LARGE SIZE , but there is a good return policy method and assistance.
RECCOMENDED !

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

Fratelli Orsini, functional Italian sophistication

On my birthday, my friends surprised me with a pair of gorgeous Fratelli Orsini gloves from Schwartz & von Halen. They are made from the finest leather and have a lovely warm lining. So they are not only very stylish but also functional. Bring on the winter; I'm ready!

November 9, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing products and amazing customer…

Amazing products and amazing customer service!

I strongly recommend this brand and their items, at least, Emma’s gloves.

This item is exquisite of elegance and sophistication with the discretion of the greatests.

The gloves are warm and the tactile touch is very useful, and works perfectly on my phone.

With regards to sizing, I bought a first pair in S size (with a diameter of 18,5/19cm of my right hand - the strong one - and they were a bit too big.

I bought the XS size and it fits perfectly!

The customer service is really great and helpful, many thanks to Lana and Hudaisa for the support and prompt responses.

Greetings from Paris!

November 7, 2025
Rated 5 out of 5 stars

Gorgeous gloves and wonderful service

I love my gloves, they are beautifully made, so soft and warm. I had to contact the customer service do to an issue with one of them and the service I received was impeccable. My issue was dealt with swiftly and with such ease it didn't feel like an issue at all.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent and very friendly service

I have had excellent help and service from S&vH connected to purchase of a pair of gloves. I received a wrong color. I contacted the company and I was immediately met with a positive solution to the problem. Few days later I had a new pair in the right color and had the return postage refunded. Thank you so much from a very satisfied client.

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Love these buttery soft Olivia…

Love these buttery soft Olivia sheepskin leather gloves. Lined with faux fur, they are sure to keep my hands warm. The fit is perfect. I ordered an extra pair to gift at Christmas. Quick shipping and truly amazing customer service. 10 out of 10. :)

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

They Turned a Poor First Impression into a Great One

On my initial order, the quality of the gloves I received was disappointingly poor. I contacted customer service, providing photos and constructive feedback, and they promptly responded, acknowledging that the quality was “clearly not acceptable.” Following further correspondence, I received replacement gloves that were of significantly better quality—restoring my confidence that this company is indeed capable of producing excellent products.

The replacement gloves are beautifully made: the leather feels premium, and the wool lining is soft and warm. The replacements were dispatched and delivered quickly, which I greatly appreciated.

I commend the company for handling my concern in such a proactive and professional manner.

October 2, 2025
Unprompted review
Schwartz & von Halen logo

Reply from Schwartz & von Halen

Dear Mr. Walker,

I’m truly sorry you received a defective pair and for the slow, frustrating follow-up. That’s not the standard we aim for.

I’ll make this right immediately: we’ll send you a brand-new pair at our expense and take care of any return shipping. I’d also like to offer a further gesture of goodwill for the inconvenience.

Please contact me directly (j.zwart@schwartz-vonhalen.nl), or reply here with the best way to reach you. I’ll personally oversee this so we can dispatch your replacement as soon as possible.

Thank you for giving us the chance to fix this.

Warm regards,
J. Zwart
CEO Schwartz & von Halen

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