Science and Humans Reviews 1,066

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 382 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, empathy, and ability to listen to concerns, making them feel heard and understood. The service is frequently described as top-notch, with many appreciating the ease, professionalism, and efficiency of the process, including user-friendly appointment scheduling and prompt responses. People also highlight the exceptional customer service, noting the quick and helpful support they receive. However, some customers also noted issues with the product or service, mentioning hidden fees, errors in prescriptions, and a lack of flexibility or understanding in certain situations. A few people also felt that some nurse practitioners were not attentive to their main concerns or rushed through appointments, and there were occasional difficulties with customer support regarding billing and communication.

What people talk about most

Staff

People report positive experiences with staff, highlighting their knowledge, professionalism, and empathy.... See more

Service

Clients share positive opinions on service, highlighting the professionalism, thoroughness, and empathy of... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful and... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the process super easy,... See more

Product

Users describe ambiguous interactions with the product. Many customers report positive outcomes, such as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Staff are knowledgeable and listen to the concerns of their clients. User friendly appointment scheduling. Takes away the pain of crowded waiting rooms and lengthy wait times for family doctor referra... See more

Rated 5 out of 5 stars

I came back to Science & Humans after a year off TRT and the whole process went really well. Everything was super clear and informative. They explained what works best, the possible risks, and how... See more

Rated 5 out of 5 stars

Overall, every provider I have seen has done an incredible job. They have been professional, thorough, reassuring, and patient- even when I was not. They did not admonish me for interrupting her, did... See more

Rated 5 out of 5 stars

Finally someone who understands It was a breath of fresh air today to know that the symptoms I have been navigating, often normalizing. Busy mom of 3 teen boys, military spouse, nurse etc it makes s... See more


Company details

  1. #1 of 2 best companies in Health Consultant
  2. #1 of 2 best companies in Women's Health Clinic
  3. #1 of 1 best companies in Reproductive Health Clinic

Written by the company

We at Science & Humans offer scientifically proven treatments, products, and devices to support your hormone health. As an end-to-end digital provider, we cover diagnostics, treatments and delivery of medications all on a single platform, from the comfort of your home. We are ranked as Canada’s largest hormone health platform and serve men and women in all reproductive ages. Check out our programs for Men's Hormones, Menopause care for women, Weight loss, and Sexual wellness, on our website www.scienceandhumans.com #TRT #hCG #hGH #bHRT #Menopause #PCOS #thyroid


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Replied to 25% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Informative and knowledgeable

My NP was very informative and gave me opportunities to ask questions and clarify. She was very up to date on all the latest information and studies relating to peri and menopause.

September 12, 2025
Rated 1 out of 5 stars

Be aware !!!

Last time they took 200 out of my account when I never even got my testosterone I canceled . Then again they took out 200 and this is after all that so think twice before you deal with them . So 400 bucks and I haven't got anything .

September 14, 2025
Unprompted review
Rated 5 out of 5 stars

Very informative

The nurse I spoke to gave me a lot of information, spoke in terms I would understand and asked all of my questions.

September 11, 2025
Rated 5 out of 5 stars

Back after a year, woohoo!

I came back to Science & Humans after a year off TRT and the whole process went really well. Everything was super clear and informative. They explained what works best, the possible risks, and how to manage them in a way that made sense.

ND Manuela was especially great. She made the experience easy, professional, and supportive from start to finish.

Highly recommend.

September 11, 2025
Rated 5 out of 5 stars

Amazing and knowledgeable health practitioner

Easy service and booking system. I reveived my blood réquisition within a day. As soon as they received the results they took the booking fee off my card and I was able to easily book my appointment online and was able to speak to the NP the day after.

She Really took the time to review my health history and current symptoms.

For years I've been trying to tell my regular doctor about hairloss issue and probably thyroid issues but because my results were within range (but low end of it) I was dismissed and gave up on it.

Sheena brought it up to my attention even if it wasn't my primary concern for that appointment (menopause was) and confirmed to me what I've been suspecting for years but had to give up due to doctor dismissal (my hairloss and fatigue probably linked to thyroid).

So the fact that someone saw it and helped me with it is HUGE and gives me hope to a healthy recovery of my energy level and an end to my hairloss).

In top of everything she was able to get me a costumed treatment plan for ́e as I'm surgically menopause for 9 months now. I definitely recommend them!

September 11, 2025
Rated 5 out of 5 stars

Incredible

Incredible doctors, nurses, and staff that are incredibly accommodating and understanding with what you want/need and are willing to help you achieve your goals.

September 11, 2025
Rated 5 out of 5 stars

I felt heard and my feelings validated

I felt heard and my feelings validated.
There was a mishap with time change for my first appointment but this was handled appropriately by reception. My second booked appointment went off without a hitch and the practitioner was fantastic. Looking forward to feeling great again.

September 9, 2025

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