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Science and Humans Reviews 1,066

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TrustScore 4.5 out of 5

4.7

Health Consultant
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Review summary

Created with AI, based on recent reviews

Looking at 382 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, empathy, and ability to listen to concerns, making them feel heard and understood. The service is frequently described as top-notch, with many appreciating the ease, professionalism, and efficiency of the process, including user-friendly appointment scheduling and prompt responses. People also highlight the exceptional customer service, noting the quick and helpful support they receive. However, some customers also noted issues with the product or service, mentioning hidden fees, errors in prescriptions, and a lack of flexibility or understanding in certain situations. A few people also felt that some nurse practitioners were not attentive to their main concerns or rushed through appointments, and there were occasional difficulties with customer support regarding billing and communication.

What people talk about most

Staff

People report positive experiences with staff, highlighting their knowledge, professionalism, and empathy.... See more

Service

Clients share positive opinions on service, highlighting the professionalism, thoroughness, and empathy of... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful and... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the process super easy,... See more

Product

Users describe ambiguous interactions with the product. Many customers report positive outcomes, such as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Staff are knowledgeable and listen to the concerns of their clients. User friendly appointment scheduling. Takes away the pain of crowded waiting rooms and lengthy wait times for family doctor referra... See more

Rated 5 out of 5 stars

I came back to Science & Humans after a year off TRT and the whole process went really well. Everything was super clear and informative. They explained what works best, the possible risks, and how... See more

Rated 5 out of 5 stars

Overall, every provider I have seen has done an incredible job. They have been professional, thorough, reassuring, and patient- even when I was not. They did not admonish me for interrupting her, did... See more

Rated 5 out of 5 stars

Finally someone who understands It was a breath of fresh air today to know that the symptoms I have been navigating, often normalizing. Busy mom of 3 teen boys, military spouse, nurse etc it makes s... See more

Company details

  1. #1 of 2 best companies in Health Consultant
  2. #1 of 2 best companies in Women's Health Clinic
  3. #1 of 1 best companies in Reproductive Health Clinic

Written by the company

We at Science & Humans offer scientifically proven treatments, products, and devices to support your hormone health. As an end-to-end digital provider, we cover diagnostics, treatments and delivery of medications all on a single platform, from the comfort of your home. We are ranked as Canada’s largest hormone health platform and serve men and women in all reproductive ages. Check out our programs for Men's Hormones, Menopause care for women, Weight loss, and Sexual wellness, on our website www.scienceandhumans.com #TRT #hCG #hGH #bHRT #Menopause #PCOS #thyroid

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 25% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Fast responses and a knowledgeable…

Fast responses and a knowledgeable nurse, was led to believe that I could use my medical to cover some of the costs involved but not possible only the medication can be covered under a plan

September 27, 2025
Rated 5 out of 5 stars

Excellent Service

Abida Dhukai was so knowledgeable and was able to answer all my questions and address all my symptoms. I am so grateful for her expertise.
The support team is fantastic too answering my emails.

September 27, 2025
Rated 5 out of 5 stars

Finally!

Abida was so enjoyable to talk to, I felt so seen and knew right away I had found the right team.

September 27, 2025
Rated 5 out of 5 stars

Just started but will see how it goes. Hopefully these doctors can figure out my hormones issues as my regular doctor sure didn’t

The initial bloodwork took a bit to get done as I am in a different province and it would be great if that can go quicker somehow, but the discussion with the doctor was quick and helpful and received my meds the next day. It is a bit tricky to be in a different province and having to rely on mail/courier to get your meds in time, but I opted to pay $25 to get my prescription filled locally.

September 20, 2025
Rated 4 out of 5 stars

Use your pharmacy (not Pocketpills)

Abida (the nurse practitioner) was awesome, deserves 5 stars for sure!

The only reason I gave 4 stars is that their recommended pharmacy Pocketpills did not meet my expectations (don’t accept incoming calls, you have to book a time window & they didn’t return calls in that window anyway). Disappointing. Thankfully S&H was happy to send my prescription to a more customer friendly pharmacy. Thanks S&H, looking forward to my next appointment.

September 2, 2025
Rated 5 out of 5 stars

Manuela was clear and concise

Manuela was clear and concise. She gave very good information and listened when she needed to. Appreciate the time she spent and now hopeful I am on a good path to seeing some improvement.

September 21, 2025
Rated 5 out of 5 stars

Knowledgeable and helpful

Talking to a knowledgeable and helpful NP that understands that there is a difference between being in a so called "normal range" and what is best for my personal needs.

September 18, 2025
Rated 5 out of 5 stars

Fast and simple service

Fast and simple service. It’s very organized and the process runs smoothly. Very affordable compared to other telehealth clinics. As long as your bloodwork looks good there is no reason not to be on TRT starting in your late 30’s.

September 15, 2025

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